1. tlohyn@verizon.net Tetiana Lohyn
267.897.4331 www.linkedin.com/pub/tina-lohyn/31/722/7 610.838.2342
BUSINESS ANALYST
Financial Sales Marketing Logistics
Over two decades of directly applicable work experience analyzing and reporting
in engineering, sales, accounting, and computer sciences.
COMPUTER SKILLS
o Microsoft business programs, including Excel (advanced Excel skills, i.e. Macros,
Pivot Tables, vLookup, Nested Formulas), Word, Outlook, Access, PowerPoint,
Publisher, Dynamics Great Plains, Report Writer, SQL Server 2008 Report Builder,
Visio, PictureIt.
o SAP Crystal Reports, ACT, and QuickBooks.
o Structured Query Language (SQL).
o MoversSuite
WORK EXPERIENCE
2005 - Present
Hughes Relocation Services, Lansdale, PA – A multi-million dollar moving company.
Accounting Manager
 Monitor and manage the month-end accounting processes.
 Oversee financial statements and ledger accounts along with processing transactions.
 Ensure reconciliation of bank and other accounts.
 Confirm financial status by monitoring revenue and expenses.
 Generate various analyses and financial reports for the management.
 Guide other departments by researching and interpreting accounting policy.
 Suggest and implement improvements that can enhance the company
Settlements Manager
 Run standard as well as ad hoc reports as needed for management
 Maintain existing reports; build new and improved reports, including comprehensive
dashboard reports.
 Extract and manipulate data from various relational databases (e.g., SQL Server)
utilizing complex queries linked across multiple tables and databases.
 Interpret results and recommend solutions to increase revenue, reduce expense, and
maximize operational efficiency/quality.
 Present data in a consumable and usable format for users at all levels within the
organization.
 Provide perspective and actionable insights through financial analysis and insights like
employee effectiveness and account profitability.
 Develop forms to improve efficiency and accuracy.
 Serve as the technical liaison between departments to provide analytical support and
consulting to ensure business requirements are clearly understood.

2. 2 | P a g e Tetiana Lohyn
2006- 2015
The K-9 Caterer, Hellertown, PA – Gourmet pet treats and toys.
Owner/Baker/Crafter
 Built a system to measure the performance of the business in various aspects:
operations, inventory and sales, performance by vendor, by flavor, etc.
 Created marketing materials by producing and inserting graphics into brochures,
catalogues, price lists, signs, etc.
OTHER EXPERIENCE
 Handled office administration, processed inventory and sales reports, and managed in-
store communication.
 Controlled expenses, shrinkage and inventory levels.
 Oversaw and executed daily reports, planned and managed staff and merchandise.
 Developed test plans, conducted software testing and assured quality.
 Provided excellent customer service internally, in the field, and internationally.
 Demonstrated products to customers highlighting their uses and qualities.
 Recorded sales and order information, checking on inventory, and resolving complaints.
 Built applicant sources by researching and contacting colleges and technical schools,
providing organization information and making presentations.
 Designed and presented training programs to ensure that employees achieved the
levels of skill necessary for their jobs.
 Dispatched Field Service Technicians and provided technical support.
 Hired, trained, and supervised over 30 field and customer service personnel.
 Managed on site installations, repairs, maintenance and test tasks
 Diagnosed technical problems and determined proper solutions while building positive
relationships with customers.
EDUCATION
Bachelor’s in Business Administration – DeSales University, PA
Business Management Certificate - Montgomery County Community College, PA
Assoc., Electronic Engineering Technology - Pennco Tech, PA
Certificate in Computer Programming - Computer Learning Center, PA
SPECIALIZED TRAINING
Certificate of Completion for Process Improvement Team training
ISO 9001:2008 Quality Management System: Executive Overview and team leader
Specialized training – Dale Carnegie Course, TQM (Total Quality Management), and Kepner
Tregoe - Problem Solving & Decision Making