Chris Mitchell Customer Experience Leader_Business Analyst 10.29
KBlansett_Resume_PM
1. KENDALL BLANSETT
Cell: 253-709-5155 Email: kblansett@yahoo.com
Project Management, Technical Project Management
Process • Technology • Accounting • Supply Chain
Accomplished process and project managerwith exceptionally strong processdevelopment, leadershipand
analytical skills. Effective businesspartnerwith a view of the big picture who can translateand flow
informationacross complex organizational, business, specialty andtechnical roles. Able to dig intothe work at
hand as well as delegate andguide workloadbalancing.
Implementsandmaintainsculture of processreview andimprovement. At GroupHealth, continually
developedand implementedintra-departmentalandcross-organizationalprocessimprovements
resulting in significantly streamlinedprocesses, reduced hand-offs, increased dataaccuracy, enhanced
ability to provideauditsupportandincreased productivity as organizationalneedschanged while
maintainingalignment with strategic objectives.
Adept at understanding, interpretingandsupportingfrontlinedetail throughexecutive and board-
level process, reportingand outcomerequirements.
Builds highperformance teams and establishes strongrelationshipswith all areas of the business,
internal and external stakeholdersandcustomers.
Operates with an eye to costcontrol andcost avoidance. Experienced with contract and cost
negotiation, vendorcontracts, vendormanagement, resourcemanagement, inventory management
andneeds assessment.
AREAS OF EXPERTISE
Project Planning, Direction,
Management, Facilitation and
Participation
Business Process Mapping and
Improvement
Consensus Building
Team Building
Agile and Waterfall experience;
small scale Big Bang experience
ERP Systems
Vendor Management
Supply Chain
Fixed Assets
Information and Data Collection
and Management
Strong Multi-tasking and
Prioritization
Creative, strategic, thoughtful
concepts and solutions
Cross-organizational, cross-
functional collaboration and
cooperation
Excellent documentation, writing
and communication skills
Test scripts, user resources and
manuals
SDLC-Software Development
Lifecycle (Requirements, Design,
Test, Implementation, Verification
and Maintenance)
IT Network Hardware, Licensing,
Maintenance and Contractors
Performance Metrics and
KPIs
Vendor Contracts, SOW,
BAA, NDA: IT, Service,
Support, Supply, Licensing,
Contractor
Project, GL and Accrual
Accounting
People Management
Operating, Capital and
Project Budgets
Complex Accounting Issues
Sales Tax and Taxability
PMBOK
LEAN / Six Sigma
GAAP, MAR Compliance
Internal Controls and SOX
HIPAA
2. PROFESSIONAL EXPERIENCE
PROVIDENCE HEALTH & SERVICES, Renton, WA 2016–Current
Healthcare organization, General Ledger Accounting
Sr. Accounting Manager, Purchased Services (2016-present) | Sr. Accounting Manager,
Business Relationship (2016)
Collaborateacrosscomplex organizational matrix to establish common goals,streamlineand i ntegrate processes,develop
standard reporting,performance metrics and KPIs.Manage and perform financial administration,GLjournals,month end
close,accountreconciliations,financial audits;process and documentation development and staff management.
Responsibleto accurately account for ~$3.5B operating expenses.
GROUP HEALTH COOPERATIVE, Seattle, WA 2001–2015
Healthcare organization, IT Division
IT Financial Supervisor (2012–2015) | IT Financial Consultant (2007-2012), Senior
Consultant (2005–2004), Analytical Assistant (2002-2004), Project Assistant (2001-2002)
Collaborated acrosscomplex organizational matrix to establish common goals,streamlineand integrate processes,and
develop performance metrics and KPIs. Continuously managed and supported multipleprojects of various magnitudes.
Managed and performed financial planning,administration, month end close,budget planningand management; expense
management and approval;vendor contractreview, consulting,trackingand archiving;purchaserequisitioning;asset
management; standard and ad hoc reporting; vendor process audits and staff management.
Supply Chain:Developed and implemented firstenterprise-wide Electronic PurchaseRequisition and Electronic
Distributed Expense Approval - forms, workflow and processes - eliminatingpaper forms and interofficemail-
based processes,savingtens of thousands of dollarsannually in timeand labor acrossExecutiveLea dership,Legal,
Information Technology, Supply Chain (Purchasing,Materiel Management), Financial Accountingand Asset
Accounting business segments for all expense and contract reviewers, approvers,requisitioners,buyers and
mailroomstaff.
Enterprise Print: Performed and assisted with EnterprisePrint Redesign projectwhich consolidated ~8000 random
printdevices to ~2300 standardized devices resultingin annual savings of ~$1.5M. Performed and participated in
data collection and presentation,project planning,Request for Proposal (RFP),budget development and approval
processes,purchaseplanning,projectdirection,execution and administrativesupportof resultingprinter fleet.
SDLC: Participated in enterpriseInfor/Lawson ERP application build including:Activities,Fixed Asset, General
Ledger, PurchaseOrder and Accounts Payablemodules. Included user interviews, process development, system
requirements, test scripts,user testing,trainingand support; full manual development and authorship for the
Activities Module.
Budget Development: Developed, implemented and administered enterpriseIT capital budget planningprocess
beginningwith data collection and vetting with front linetech staff through multiplemanagement and executive
leadership reviews and presentations,adjustinglanguageand presentations for each audience as needed.
Measurement: Continually developed and reported performance metrics and KPI’s.Analyzed department
performance againsttargets; developed project accountingprocesses;tracked budget, team and individual staff
performance.
People Management: Strong communicator who likes to see other people succeed. Skilled atidentifyingnecessary
resources or information required to supportpersonal and organizational growth. Proven ability to achieve and
maintain high team performance standards in good times and bad.
EDUCATION AND CERTIFICATIONS
B.S., Business Management, Western Governors’ University,Seattle, WA (2013)
Project + Certification, CompTIA # COMP001020583373
COMPUTER SKILLS
MS OfficeSuite (Excel, Word, Outlook, Project, Visio,Access,PowerPoint, Lync, SharePoint), Infor/Lawson ERP, Hyperion,
BlackLine,Kronos,KwikWork, Remedy, ServiceNow, SpreadSheet Server.