1. Tawana Mobley
1422 Braveheart Lane, Charlotte, NC, 28216 ▪ (704)-777-2870 ▪ tawanamobley@yahoo.com
OBJECTIVE
To obtain a professional position with an established company where my skills, outgoing
personality and professional experiences will contribute to the success of the company.
HIGHLIGHTS
Reliable
Success Driven
Multi-tasking
Outstanding Customer service
MS Office
EXPERIENCE
Mountain Island Family Medicine- Charlotte, NC
Front Desk Receptionist
Greet patients and visitors entering the office
Registering of the patient’s demographics
Scheduling appointments
Check in/out and collection of copayments
Verification of eligibility and benefits
Carolinas Healthcare System ▪ Charlotte, NC
Clinical Lab Assistant
Training new employees with training and knowledge of the process of the department
and explaining the importance of patient care.
Responsible for projects within the department.
2. Answering of departmental phone calls and directing clients to the areas needed.
Carillion Labs ▪ Charlotte, NC
Departmental Administrative Assistant
Assisted with data entry and records filing.
Created, maintained, updated, and tracked confidential files/information, ensuring
accuracy and completeness for patients.
Registered new patients and updated patient information.
Answered incoming calls and responded to inquiries.
Greeted visitors and staff in a professional manner.
EDUCATION
East Mecklenburg High School - Charlotte, NC
High School Diploma
Goodwill Industries of the Southern Piedmont- Charlotte, NC
Certificate Customer, Administrative & Business Services
Goodwill Industries of the Southern Piedmont-Charlotte, NC
Computer Skills Training Program MOS 2013
Community Involvement
Committed to community service
Volunteer at Hope Covenant House feeding families
Participated in speaking engagements for the youth
Worked with the elderly
