Antoine Agnew is seeking an office support position where he can utilize his skills in customer service, clerical work, and administration. He has over 15 years of experience in mailroom and supply management roles. He is trained in various areas including document processing, inventory management, graphic design, and customer service. His background includes positions managing mail operations and supply rooms for large law firms in Washington D.C.

1. ANTOINE J. AGNEW
2121 JAMESON PLACE, TEMPLE HILLS MD 20748, PH: (202)360-0560,
ANTAGNEW1@YAHOO.COM
OBJECTIVE
Seeking a position in an environment where I can facilitate office support by
utilizing my skills in customer care, clerical and other administration services, with
the possibilities of upward mobility.
I enjoy working with friendly and professional people. I am a highly motivated
person with very strong leadership qualities. I am looking for advancement
opportunities within Supply Management or Mailroom settings. I am looking for
increased responsibilities. I have completed numerous training classes in a wide
variety of fields. Completed training certificates can be presented upon request.
TRAINING
Document Processing Services ,Intelligent Mail, Production Services, Legal
Records And Information Management, Trac Management Systems- Copy, Mail
,Inventory, Emerging Technologies Services, Manager Reports, Time
Management Skills, Appraising Performances, Imaging Services, Hospitality
Services, Defensive Driving Certification 2015, How To Spot Telemarketing
Fraud, Courier Services, Diversity Training, Hazard Communication Globally
Harmonized System, Supply Center & Vendor Management, Advanced
Technology & Services, Graphic Design Services, Conference Services,
Reception Services, Cash Handling, Calming Upset Customers, Amazon Locker
Training, Handling Conflict And Confrontation, Art Of Organization, Art Of
Stress Management, Email Etiquette, Organizational Change Management,
Emerging Leaders- Moving Into Management, Attitude For Success,
Assertiveness, Supply Management, Confidentiality, HIPAA, And Hitech,,
HIPAA General Awareness
EXPERIENCE
3/15/2013 TO PRESENT RICOH
WASHINGTON DC
SR. ONSITE SPECIALIST/SUPPLY MANAGER
Receive, sort and distribute all accountable mail and packages. Copy and
scanning documents .administrative duties include: Coordinating pickup
schedules for FedEx, UPS ,USPS Couriers, DHL and other couriered vendors.
Responsible for keeping detailed records of all accountable mail. Responsible
for mail and supply portion of the monthly manager report .Responsible for
the Supply chain within our entire DC office. Maintains 6 copy centers over 5
floors and 1 large centralized supply room. Coiling, velo binding, Creating
binders of documents, Marketing department materials and brochures. Also
coordinates court filings. Ordering and maintaining stock and special requests

2. for over 100 attorneys and support staff. Inventory control with a high level of
focus on cost control. Excellent customer service skills. Also responsible for
capturing data and inputting into the Billback advantage for purpose of
accurately billing clients for mail and copying costs.
1/1/2009 TO 3/15/13
SR. ONSITE SPECIALIST RICOH/IKON
WASHINGTON DC
Receive, sort and distribute all accountable mail and packages. Copy and
scanning documents .administrative duties include: Coordinating pickup
schedules for FedEx, UPS ,USPS Couriers, DHL and other couriered vendors.
Responsible for keeping detailed records of all accountable mail. . Also
coordinates court filings. Filling copy job requests and manipulation of
documents into different formats. Also responsible for capturing data and
inputting into the Billback advantage for purpose of accurately billing cl ients
for mail and copying costs.
7/17/2006 TO
12/31/2008
Blank Rome LLP Washington, DC
INTERNAL MAIL COURIER
 Distribute mail to personnel in the Washington DC office; offices located on 5
different floors of main building.
 Sweep staffed centers and established bins for material for outside delivery
and court filings.
 Deliver incoming faxes and return outgoing faxes.
 Perform regular equipment checks and preventative maintenance on floors
and main center.
 Assist and support specialists and copy center employees.
 Responsible for closing the office at the end of the day as lead mail courier.
 Order, receive and distribute supplies.
 Able to lift 40 lbs unassisted.
5/9/2006 TO
7/17/2006
Giant Food Warehouse Jessup, MD
WAREHOUSE SELECTOR
 Ensured that the orders placed by the customers were always filled correctly
and in a timely manner.
 Maintained total cleanliness of the warehouse.
 Controlled merchandise inventories.

3. 12/15/2005 TO
4/20/2006
Power House Tools and
Supplies
Capital
Heights, MD
FORKLIFT OPERATOR
 Loaded and unloaded products to ensure product quality.
 Completed all necessary paperwork accurately and efficiently.
7/12/2004
TO10/7/2005
Merchant Terminal
Landover, MD
FORKLIFT OPERATOR
 Selected merchandise; loaded and unloaded pallets on motorized pallet
jacks.
 Performed assigned duties successfully .with frequent interruptions and tight
deadlines.
 Built stable and accurate pallet loads for shipment; understood pallet layers,
heights and counting methods used when working with pallets of products
01/20/1998 TO 09/01/2005 Collington Services
Landover, MD
FORKLIFT OPERATOR
 Supervises and coordinates activities of workers engaged in receiving,
transporting, stacking, order filling, shipping, and maintaining stock records in
warehouse.
 Supervises labelling and casing or packing of materials or products.
 Trains new workers.
EDUCATION
1992-1995 Belton Honea Path High School Belton, SC
 HIGH SCHOOL DIPLOMA
REFERENCES
References are available on request.