1. Kelvin Baisi
6 Irwin Court Poughkeepsie, NY 12603
203-617-5975Kbaisi@yahoo.com
Global Mobility
Providing Innovative and Progressive Expertise in the Customer Services Field.
An accomplished Global Mobility/International Compensation consultant with experience in
providing high level program management for an exceptional relocation experience. Providing creative
solutions in all aspects of relocation process. Recognized for providing recommendations to enhance
client programs and achieve cost savings. Monitor and analyze trends and provide best practice
solutions for overall program competitiveness. Also an experienced retail manager responsible for a
high volume store. Responsible for employee performance management in both the sales and
operational areas.
CORE COMPETENCIES
CommunicationsSales & MarketingPerformance OptimizationTime ManagementMicrosoft Office
Business DevelopmentPresentationTraining & Development Reporting Proficiency
Result/ Detailed OrientedLeadershipProblem Solver Research & Analysis
EXPERIENCES AND ACHIEVEMENTS
Senior International Expatriate Consultant, Cartus Corp. May 2007 – May 2016
40 Apple Ridge Rd. Danbury CT
Provide high level single point of contact service delivery on a diverse client portfolio.
Analyze mobility trends and provide best practice recommendations to the client.
Presented policy exceptions to the client with recommendations for resolution.
Counsel assignees on compensation and tax benefits per Cartus and client guidelines.
Assisted client payroll provider with tax, wages and benefits for year end reporting.
Address customer specific relocation needs prior to and during transition to their assignment.
Provide guidance and creative solutions to the assignee on localization, immigration,
international compensation, destination services, movement of household goods and tax
equalization issues.
Collaborate with network service providers and internal support departments to drive excellent
customer experience.
Store Operation Manager, Sears Apr 2006 – Apr 2007
Meriden Square Mall, Meriden, CT
Responsible for HR staff, store support staff, store and warehouse management inventory levels
of store product and Loss Prevention.
Responsible for P&L bottom line, including store hour budgeting, supply account, Return to
Vendor credits, store deliveries and shrink management.
Coordinate and manage day to day staffing levels, store promotion implementation and schedule
staff with department managers to ensure company payroll budget compliance.
General Manager/ Trainer, Footlocker Inc. Jan 2000 – Mar 2006
112-34th Street, Manhattan, New York, NY
Responsible for recruiting, hiring and training all associates in company policy, product
knowledge and implementing daily sales goals.
Directing and implementing day to day store marketing directive.
2. Kelvin Baisi Page 2
Collaborate with corporate buyers/merchandisers on product releases with national events,
vendor or professional athlete promotions.
Recruited and mentored 11 team members who were promoted to store managers which
resulted in being placed into the District Manager in Training program.
Assist District Manager in district wide training and implementation of weekly marketing
directive and store employee training on new product.
Store Manager, Stewart Dairy Jun 1998 – Jan 2000
Cornelia Street, Plattsburgh, NY
Responsible for day to day operations and customer service experience.
Order and control inventory level of supplies and product for customer consumption.
Responsible for recruiting, hiring and training all associates.
Drive sales and loss prevention
EDUCATION
Associate Degree in Business Management 1994 – 1996
SUNNY Canton, NY
Various coursed were taken between 1996 and 1998 to towards a BA degree International
Marketing and finance. These courses include International Business Management, Finance,
Marketing and Accounting.
Earned International Compensation Certification
Earned Federal Acquisition Regulation (FAR) Certification
KEY ACCOMPLISHMENTS
Exceed company customer service goals “TOP Block” the last 6 years in roll
Who’s Who among Executive Global Professional Network 2013
Who’s Who among Student In American Junior College at SUNY Canton 1995-96
Vice President Student Government at SUNY Canton 1995-96
Resident Assistance of the Year at SUNY Canton 1995-96
Sales Leadership Award Footlocker Inc. (Exceed Sales over $100,00 from 2002 - 2006)
North East Region Rookie Manger Manager of the Year 2002 Footlocker Inc.
Manager of the year in District 2004 & 2006 Footlocker Inc.
Regional Coach’s and Manager Trainer Award 2004 Footlocker Inc.