Interpersonal Communication

1. Mahatma Gandhi Institute of
Technical Education and
Research Centre
Subject: Effective Technical Communication
Subject Code: 3130004
Dynamics of Communication
Prepared by: Tanvi Patel
Assistant Professor
Computer Department
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2. Outline
 Interpersonal Communication
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3. Interpersonal Communication
 Interpersonal communication is all
about the exchange of thoughts and
ideas between individuals using a
variety of methods including words,
tonal variation, facial expression,
gestures and body language.
 Interpersonal relationship refers to
social and emotional interaction
between two or more individuals in
an environment.
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4. Continue...
 Interpersonal communication is the process by which
people exchange information, feelings, and meaning
through verbal and non-verbal messages: it is face-to-
face communication.
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5. Continue…
 Example of Interpersonal communication.
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6. Importance of Interpersonal communication
 Interpersonal relationship for an individual
 Personal growth and development.
 Source of enjoyment.
 Sense of security.
 Context of understanding.
 Interpersonal needs.
 Establishing personal identity.
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7. Types of Interpersonal Relationship
 These relationships are basically classified based on relational
interaction and mutual expectation between communicators.
 Some of the common types of interpersonal relation are:
 Friendship
 Family
 Professional relationship
 Love
 Marriage
 Brotherhood &sisterhood
 Casual relationship
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8. Phases of Interpersonal communication
 Orientation: Starts with an initial encounter (any sort of
conversation).
 Leads to sharing of responsibilities, boundaries.
 Identifying problems, looking for choices and other several options,
and sharing them.
 Developing a trustworthy relationship by clarifying doubts, Sharing
perceptions, conveying needs etc.
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 Identification: Approaching and understanding to perceive the
feeling of the other person.
 Must avoid all the distractions for the communication to be more
effective.
 Identifying the problems and helping others with the resources
available.
 As these take place our feelings as well as the listeners, boost up
and gives us a feeling of belongingness .
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10. Continue...
 Exploitation: In this, the listener is made to understand the problem
by all available avenue.
 We are supposed to extend for any minimal assistance needed by
others to understand the problem .
 Slowly we see that the listener starts exploiting instead of asking help
.
 Finally the person is ready to
deal with the problems adequately.
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11. Continue...
 Resolution: Starts with the termination of professional relationship.
 Collaborative efforts have been already met earlier among the
communicators.
 No psychological dependence must persist between them if its an
outsider or not a well known.
 The relationship must be terminated by just maintaining a healthy
and friendly relationship.
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12. Barriers of Interpersonal communication
 Situational Barriers .
 Personal Barriers .
 Sociocultural Barriers .
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13. Situational Barrier
 Complex interaction .
 Large distance.
 Lack of time.
 Adverse environmental situations.
 High density of an individual.
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14. Personal Barrier
 Fear of rejection.
 Lack of flexibility.
 Ineffective communication.
 Lack of honesty and trust.
 Feeling of insecurity.
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15. Example of Personal barrier
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16. Sociocultural Barrier
 Cultural diversity.
 Language diversity.
 Social diversity.
 Ethnic diversity.
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17. Thank You
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