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UNIT II INTERPERSONAL RELATIONSHIP
Presented by Mrs Bemina JA
Assistant Professor
Esic College of Nursing
Kalaburagi
 One of the most distinctive aspects of human beings is
that we are social beings.
 Interpersonal relationships are & have been the core of
our social system since the dawn of civilization.
 Nursing is a therapeutic process & demands an
association between the nurse & the patient.
 Interpersonal relationships refer to reciprocal social &
emotional interactions between two or more individuals
in an environment.
 Interpersonal relationship is defined as a close
association between individuals who share common
interests & goals.
 I. Dyad
 II. Triad
 III. Group
A dyad consists of two interacting people.
 It is the simplest of the three interpersonal dynamics.
 One person relays a message & the other listen.
 It is one of the most unstable interpersonal dynamic.
The interaction ends when one constituent of the dyad
refuses to listen or share his or her message.
 A triad consists of three interaction people.
 It is more stable than the dyad as the third members
may act as a mediator when there is conflict between
the other two.
 A group consists of more than three members & is a
collection of traids & dyads.
 It is the most stable from of interpersonal relationship.
I. Interpersonal relationship for an Individual
 Personal growth & development
 Source of enjoyment
 Sense of security
 Context of understanding
 Interpersonal needs
 Establishing personal identity 8
 Building a positive functional multidisciplinary team
 Improving intra-and/or inter-team communication,
coordination & cooperation
 Building mutual understanding & cooperation
 Understanding self
 Improved decision making & problem solving
 Developing a sense of security & comfort
 Fostering trust & cooperation
 Facilitating communication
 Improving socialization
 Developing & maintaining positive feelings
 Interpersonal relationships are classified based on relational
contexts of interaction & the types of mutual expectations
between communicators. Some common types of
interpersonal relation are
 Friendship
 Family & kinship
 Professional relationship
 Love
 Marriage
 Platonic relationship
 Casual relationships
 Brotherhood & sisterhood
 Acquaintances
 Theories of friendship emphasize the concept as a
freely chosen association where individuals develop a
common ground of thinking & behaving when they
enter into the relationship by including mutual love,
trust, respect & unconditional acceptance for each
other.
 Friendship is a relationship with no formalities & the
individuals enjoy each other’s presence.
 Family communication patterns establish roles &
identify & enable personal & social growth of
individuals.
 Family relationships can get distorted if there is an
unresolved conflict between members.
 Individual working for the same organization are said
to share a professional relationship & are called
colleagues.
 Colleagues may or may not like each other
 A informalized intimate relationship characterized by
passion, intimacy, trust & respect is called love.
 Individuals in a romantic relationship are deeply
attached to each other & share a special bond
Marriage is a formalize intimate relationship or a long-
term relationship where two individuals decide to enter
into wedlock & stay together life-long after knowing
each other well.
 A relationship between two individuals without
feelings of sexual desire for each other is called a
platonic relationship.
 In such a relationship, a man & a woman are just
friends & do not mix love with friendship.
 Platonic relationships might end in a romantic
relationship with partners developing feelings of love
for each other.
In these relationships, the individuals usually develop a
relationship that exclusively lacks mutual love &
consists of sexual behavior only that does not extend
beyond one night.

 These individuals may be known as sexual partners in a
wider sense of friends with benefits who consider
sexual intercourse only in their relationship.
Individuals united for a common cause or a common
interest (may involve formal membership in clubs,
organization, associations, societies, etc.) may be
termed as a brotherhood or a sisterhood.
 In this relationship, individuals are committed to doing
good deeds for fellow members & people.

 An acquaintance is a relationship where someone is
simply known to someone by introduction or by a few
interaction.
 There is an absence of close relationship & the
individuals lack in-depth personal information about
other.
 This could also be a beginning of a future close
relationship.
 It starts as a initial encounter b/w a nurse and as a
stranger and the patient having problems Pact
formation occurs b/w the nurse and pt.
 The nurse clarifies his or her responsibilities
 The nurse identifies the patients problems ,
defines the problems and
settles on the type of service needed
 In this phase the nurse approaches the patient with
empathetic understanding to understand accurately the
problems
 While communicating with the patient problems the nurse
should use specific terminologies rather than abstract
terms
 The nurse helps the patient to identify his problems in
their own context and uses the available resources to solve
them
 The nurse helps the patient to use the best professional
assistance to solve their problems
 The patients self esteem will be boosted by having
feelings of belongingness and having the ability to solve
problems
 • Its making use of professional help to gain as much as
possible
 • The patient understands his problems and explores all
possible alternative solution to his problems
 • The nurse helps the patient to learn how to explore
and use the available resources to solve his problems
 • The patients uses the best solutions and solves his
problems
 • The patient is able to deal adequately with his/her
problems
 This is termination of the professional relationship
that begins with the convalesce and rehabilitation
stage of hospitalization and ends with discharge of
patient
 The needs of the client have been met and they depart
from each other therapeutically
 If psychological dependence has been developed it
should be terminated therapeutically and tactfully
 NURSE-PATIENT RELATION Peplau’s describes six
different nursing roles that emerges in Nurse Patient
Relation.
 1. Role of the stranger
 2. Role of Resource person Instructional
 3. Teaching role Experimental
 4. Leadership role
 5. Surrogate role
 6. Counselling role
 Perceptual : noticing how parties look at each other
and their body – language
 Intractional cues : nodding, maintaining eye contact
 Invitational : encouraging the potential relationship
 Avoidance strategies : if one person discloses and the
other does not; minimal response
2. Involvement
 • Feelers: hints or questions
 • Intensifying strategies: furthering relationship
 • Public: parties seen in public together
3. Intimacy:
Parties very close; may have exchanged some sort of
personal belonging
4. Deterioration : things start to fall apart
Mutual Benefit Principle:
 The strong interpersonal relations are formed when people share
same group of interests. It helps them to form a strong bond and
meet up the social need of themselves.
Credit Principle:
 For making the relation with the people fruitful and pleasant it is
important to make people feel that you are useful for them.
Respect Principle:
 Everyone has a right of freedom to speech so everyone has right
to share their thoughts. Only through respect one can maintain
good interpersonal relationships.
Tolerance Principle:
 Tolerance means that a person does not care about small minor
issues, and by keeping aside the disturbing issues.
Moderation Principle:
 To maintain a good social interpersonal relation one should keep
a moderate way to deal and communicate with people.
 Cultural diversity
 Ethnic diversity
 Social diversity
 Language diversity
Categories of Barriers Description of
Barriers of IPR
Methods of Overcomes
Barriers of IPR
Personal Barriers Gender variation In IPR, gender must to
given due
consideration
Lack of honesty
& trust
Honesty & trust must
be maintained while
establishing &
building IPRs
Lack of
compatibility
Compatibility between
the individual involved
in IPR must be
ensured.
Feeling of
insecurity
A sense of security
must be ensured
between the people
involved in an IPRT
Personal
Barriers
Ineffective
communication
Effective communication is a key
aspect of efficient IPRs, therefore,
effective communication must be
ensure.
Distorted self-
concept
Individuals involved in IPRs must
have a sound self- concept & +ve
self-esteem
Lack of flexibility There must be flexibility in
ideology & philosophy of the
individuals in a relationship for an
effective adaptation & success of
the IPR
Personal
Barriers
Lack of respect
for others rights
A mutual senses of respect
must be ensured by the
people involved in personal
& professional relationships
Fear of rejection Fear of rejection must be
eliminated between the
individual involved in a
relationship
Pre-existing psychiatric
problem
Skilled therapeutic
communication is required
to interact with individuals
suffers from psychiatric or
personality problems.
Situational
barriers
Complex interaction
setting
The individuals must try to make
the interaction setting simple &
familiar & must make the other
person feel important.
Adverse environmental
situations
Lack of territoriality
High density of individuals
Special care must be taken while
developing a relationship
between individuals of
diversified territories & high
density or interaction in adverse
Lack of distance
Lack of time
Even individuals must spend
quality time with their co-
workers to strengthen the bond
between them
Sociocultural
barriers
cultural diversity
Ethnic diversity
Social diversity
Individual can try to
overcome cultural diversity to
trying to enhance the four primary
factors that decide interaction
patterns (such as openness, trust,
owing & risk to experiment)
Language diversity
Individuals must try to enhance
interpersonal communication skills
(such as maintaining good eye
contact, appropriate body
language, listening with patience,
etc.)
 Compatibility
 Communication
 Honesty
 Common Interest (Philosophy)
 Stay calm
 Forgiving
 Smile
 Time
 The Johari Window model is a simple and useful tool
for illustrating and improving self-awareness, and
mutual understanding between individuals within a
group.
 •The Johari Window model can also be used to assess
and improve a group's relationship with other
groups.
 • The Johari Window model was devised by American
psychologists
 Joseph Luft and Harry Ingham in 1955, while
researching group dynamics at the University of
California Los Angeles.
 Luft and Ingham called their Johari Window model
'Johari' after combining their first names, Joe and
Harry.
 In early publications the word appears as 'JoHari'.
 The Johari Window model is especially relevant due to
modern emphasis on, and influence of
 • soft skills
 • behaviour
 • empathy
 • cooperation
 • inter-group development
 • interpersonal development.
 The Johari Window soon became a widely used model
for understanding and training self-awareness,
 personal development,
 improving communications,
 interpersonal relationships,
 group dynamics,
 team development and
 intergroup relationships.
 The Johari Window model is also referred to as a
'disclosure/feedback model of self awareness', and by
some people an 'information processing tool'.
The Johari Window actually represents
 information - feelings,
 experience,
 views,
 attitudes,
 skills,
 intentions,
 motivation, etc within or about a person - in relation to
their group, from four perspectives.
 The four Johari Window perspectives are called
'regions' or 'areas' or 'quadrants'.
 Each of these regions contains and represents the
information - feelings, motivation, etc – known about
the person, in terms of whether
 the information is known or unknown by the person,
 and whether the information is known or unknown
by others in the group.
JOHARI QUADRANT 1
 Johari region 1 is also known as the 'area of free
activity'.
 what is known by the person about him/herself and is
also known by others - open area, open self, free
area, free self, or 'the arena‘.
 This is the information about the person –
 behaviour, attitude, feelings, emotion, knowledge,
experience, skills, views, etc known by the person ('the
self') and known by the group ('others').
 Johari region 2
 what is unknown by the person about him/herself but
which others know
 - blind area, blind self, or 'blindspot‘.
 what is known to ourselves but kept hidden from,
and therefore unknown to others.
 what the person knows about him/herself that others
do not know
 - hidden area, hidden self, avoided area, avoided self
or 'facade‘.
 what is unknown by the person about him/herself and
is also unknown by others
 unknown area or unknown self.
 It contains information,
 feelings,
 talent abilities,
 aptitudes,
 experiences etc, that are unknown to the person
him/herself and unknown to others in the group.
 Some thing are perhaps better not to Communicated
(like mental or health problem)
 Some people may pass on the information they
received further then we desire.
 Some people may react negatively.
 Using Johari window is useless exercise if it is not
linked to the activities that reinforce positive
behavior or that correct negative behavior.
 Some cultures have a very open and accepting
approach to feedback and others do not.
 Some people take personal feedback offensively.

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CET UNIT II INTERPERSONAL RELATIONS.pptx

  • 1. UNIT II INTERPERSONAL RELATIONSHIP Presented by Mrs Bemina JA Assistant Professor Esic College of Nursing Kalaburagi
  • 2.  One of the most distinctive aspects of human beings is that we are social beings.  Interpersonal relationships are & have been the core of our social system since the dawn of civilization.  Nursing is a therapeutic process & demands an association between the nurse & the patient.
  • 3.  Interpersonal relationships refer to reciprocal social & emotional interactions between two or more individuals in an environment.  Interpersonal relationship is defined as a close association between individuals who share common interests & goals.
  • 4.  I. Dyad  II. Triad  III. Group
  • 5. A dyad consists of two interacting people.  It is the simplest of the three interpersonal dynamics.  One person relays a message & the other listen.  It is one of the most unstable interpersonal dynamic. The interaction ends when one constituent of the dyad refuses to listen or share his or her message.
  • 6.  A triad consists of three interaction people.  It is more stable than the dyad as the third members may act as a mediator when there is conflict between the other two.
  • 7.  A group consists of more than three members & is a collection of traids & dyads.  It is the most stable from of interpersonal relationship.
  • 8. I. Interpersonal relationship for an Individual  Personal growth & development  Source of enjoyment  Sense of security  Context of understanding  Interpersonal needs  Establishing personal identity 8
  • 9.  Building a positive functional multidisciplinary team  Improving intra-and/or inter-team communication, coordination & cooperation  Building mutual understanding & cooperation  Understanding self  Improved decision making & problem solving
  • 10.  Developing a sense of security & comfort  Fostering trust & cooperation  Facilitating communication  Improving socialization  Developing & maintaining positive feelings
  • 11.  Interpersonal relationships are classified based on relational contexts of interaction & the types of mutual expectations between communicators. Some common types of interpersonal relation are  Friendship  Family & kinship  Professional relationship  Love  Marriage  Platonic relationship  Casual relationships  Brotherhood & sisterhood  Acquaintances
  • 12.
  • 13.  Theories of friendship emphasize the concept as a freely chosen association where individuals develop a common ground of thinking & behaving when they enter into the relationship by including mutual love, trust, respect & unconditional acceptance for each other.  Friendship is a relationship with no formalities & the individuals enjoy each other’s presence.
  • 14.  Family communication patterns establish roles & identify & enable personal & social growth of individuals.  Family relationships can get distorted if there is an unresolved conflict between members.
  • 15.  Individual working for the same organization are said to share a professional relationship & are called colleagues.  Colleagues may or may not like each other
  • 16.  A informalized intimate relationship characterized by passion, intimacy, trust & respect is called love.  Individuals in a romantic relationship are deeply attached to each other & share a special bond
  • 17. Marriage is a formalize intimate relationship or a long- term relationship where two individuals decide to enter into wedlock & stay together life-long after knowing each other well.
  • 18.  A relationship between two individuals without feelings of sexual desire for each other is called a platonic relationship.  In such a relationship, a man & a woman are just friends & do not mix love with friendship.  Platonic relationships might end in a romantic relationship with partners developing feelings of love for each other.
  • 19. In these relationships, the individuals usually develop a relationship that exclusively lacks mutual love & consists of sexual behavior only that does not extend beyond one night.   These individuals may be known as sexual partners in a wider sense of friends with benefits who consider sexual intercourse only in their relationship.
  • 20. Individuals united for a common cause or a common interest (may involve formal membership in clubs, organization, associations, societies, etc.) may be termed as a brotherhood or a sisterhood.  In this relationship, individuals are committed to doing good deeds for fellow members & people.
  • 21.   An acquaintance is a relationship where someone is simply known to someone by introduction or by a few interaction.  There is an absence of close relationship & the individuals lack in-depth personal information about other.  This could also be a beginning of a future close relationship.
  • 22.
  • 23.
  • 24.  It starts as a initial encounter b/w a nurse and as a stranger and the patient having problems Pact formation occurs b/w the nurse and pt.  The nurse clarifies his or her responsibilities  The nurse identifies the patients problems , defines the problems and settles on the type of service needed
  • 25.  In this phase the nurse approaches the patient with empathetic understanding to understand accurately the problems  While communicating with the patient problems the nurse should use specific terminologies rather than abstract terms  The nurse helps the patient to identify his problems in their own context and uses the available resources to solve them  The nurse helps the patient to use the best professional assistance to solve their problems  The patients self esteem will be boosted by having feelings of belongingness and having the ability to solve problems
  • 26.  • Its making use of professional help to gain as much as possible  • The patient understands his problems and explores all possible alternative solution to his problems  • The nurse helps the patient to learn how to explore and use the available resources to solve his problems  • The patients uses the best solutions and solves his problems  • The patient is able to deal adequately with his/her problems
  • 27.  This is termination of the professional relationship that begins with the convalesce and rehabilitation stage of hospitalization and ends with discharge of patient  The needs of the client have been met and they depart from each other therapeutically  If psychological dependence has been developed it should be terminated therapeutically and tactfully
  • 28.  NURSE-PATIENT RELATION Peplau’s describes six different nursing roles that emerges in Nurse Patient Relation.  1. Role of the stranger  2. Role of Resource person Instructional  3. Teaching role Experimental  4. Leadership role  5. Surrogate role  6. Counselling role
  • 29.
  • 30.
  • 31.
  • 32.  Perceptual : noticing how parties look at each other and their body – language  Intractional cues : nodding, maintaining eye contact  Invitational : encouraging the potential relationship  Avoidance strategies : if one person discloses and the other does not; minimal response
  • 33. 2. Involvement  • Feelers: hints or questions  • Intensifying strategies: furthering relationship  • Public: parties seen in public together 3. Intimacy: Parties very close; may have exchanged some sort of personal belonging 4. Deterioration : things start to fall apart
  • 34. Mutual Benefit Principle:  The strong interpersonal relations are formed when people share same group of interests. It helps them to form a strong bond and meet up the social need of themselves. Credit Principle:  For making the relation with the people fruitful and pleasant it is important to make people feel that you are useful for them. Respect Principle:  Everyone has a right of freedom to speech so everyone has right to share their thoughts. Only through respect one can maintain good interpersonal relationships. Tolerance Principle:  Tolerance means that a person does not care about small minor issues, and by keeping aside the disturbing issues. Moderation Principle:  To maintain a good social interpersonal relation one should keep a moderate way to deal and communicate with people.
  • 35.
  • 36.
  • 37.
  • 38.  Cultural diversity  Ethnic diversity  Social diversity  Language diversity
  • 39. Categories of Barriers Description of Barriers of IPR Methods of Overcomes Barriers of IPR Personal Barriers Gender variation In IPR, gender must to given due consideration Lack of honesty & trust Honesty & trust must be maintained while establishing & building IPRs Lack of compatibility Compatibility between the individual involved in IPR must be ensured. Feeling of insecurity A sense of security must be ensured between the people involved in an IPRT
  • 40. Personal Barriers Ineffective communication Effective communication is a key aspect of efficient IPRs, therefore, effective communication must be ensure. Distorted self- concept Individuals involved in IPRs must have a sound self- concept & +ve self-esteem Lack of flexibility There must be flexibility in ideology & philosophy of the individuals in a relationship for an effective adaptation & success of the IPR
  • 41. Personal Barriers Lack of respect for others rights A mutual senses of respect must be ensured by the people involved in personal & professional relationships Fear of rejection Fear of rejection must be eliminated between the individual involved in a relationship Pre-existing psychiatric problem Skilled therapeutic communication is required to interact with individuals suffers from psychiatric or personality problems.
  • 42. Situational barriers Complex interaction setting The individuals must try to make the interaction setting simple & familiar & must make the other person feel important. Adverse environmental situations Lack of territoriality High density of individuals Special care must be taken while developing a relationship between individuals of diversified territories & high density or interaction in adverse Lack of distance Lack of time Even individuals must spend quality time with their co- workers to strengthen the bond between them
  • 43. Sociocultural barriers cultural diversity Ethnic diversity Social diversity Individual can try to overcome cultural diversity to trying to enhance the four primary factors that decide interaction patterns (such as openness, trust, owing & risk to experiment) Language diversity Individuals must try to enhance interpersonal communication skills (such as maintaining good eye contact, appropriate body language, listening with patience, etc.)
  • 44.  Compatibility  Communication  Honesty  Common Interest (Philosophy)  Stay calm  Forgiving  Smile  Time
  • 45.
  • 46.
  • 47.  The Johari Window model is a simple and useful tool for illustrating and improving self-awareness, and mutual understanding between individuals within a group.  •The Johari Window model can also be used to assess and improve a group's relationship with other groups.
  • 48.  • The Johari Window model was devised by American psychologists  Joseph Luft and Harry Ingham in 1955, while researching group dynamics at the University of California Los Angeles.
  • 49.  Luft and Ingham called their Johari Window model 'Johari' after combining their first names, Joe and Harry.  In early publications the word appears as 'JoHari'.
  • 50.  The Johari Window model is especially relevant due to modern emphasis on, and influence of  • soft skills  • behaviour  • empathy  • cooperation  • inter-group development  • interpersonal development.
  • 51.  The Johari Window soon became a widely used model for understanding and training self-awareness,  personal development,  improving communications,  interpersonal relationships,  group dynamics,  team development and  intergroup relationships.
  • 52.  The Johari Window model is also referred to as a 'disclosure/feedback model of self awareness', and by some people an 'information processing tool'. The Johari Window actually represents  information - feelings,  experience,  views,  attitudes,  skills,  intentions,  motivation, etc within or about a person - in relation to their group, from four perspectives.
  • 53.  The four Johari Window perspectives are called 'regions' or 'areas' or 'quadrants'.  Each of these regions contains and represents the information - feelings, motivation, etc – known about the person, in terms of whether  the information is known or unknown by the person,  and whether the information is known or unknown by others in the group.
  • 54. JOHARI QUADRANT 1  Johari region 1 is also known as the 'area of free activity'.  what is known by the person about him/herself and is also known by others - open area, open self, free area, free self, or 'the arena‘.  This is the information about the person –  behaviour, attitude, feelings, emotion, knowledge, experience, skills, views, etc known by the person ('the self') and known by the group ('others').
  • 55.  Johari region 2  what is unknown by the person about him/herself but which others know  - blind area, blind self, or 'blindspot‘.
  • 56.  what is known to ourselves but kept hidden from, and therefore unknown to others.  what the person knows about him/herself that others do not know  - hidden area, hidden self, avoided area, avoided self or 'facade‘.
  • 57.  what is unknown by the person about him/herself and is also unknown by others  unknown area or unknown self.  It contains information,  feelings,  talent abilities,  aptitudes,  experiences etc, that are unknown to the person him/herself and unknown to others in the group.
  • 58.  Some thing are perhaps better not to Communicated (like mental or health problem)  Some people may pass on the information they received further then we desire.  Some people may react negatively.  Using Johari window is useless exercise if it is not linked to the activities that reinforce positive behavior or that correct negative behavior.  Some cultures have a very open and accepting approach to feedback and others do not.  Some people take personal feedback offensively.