1. SUZANNE REED
720.480.8420 Denver, CO 8022 suzanne_reed@live.com
www.Linkedin.com/in/suzannereed80221
SUMMARY
Efficiency-Driven,Senior Level Administrative Assistant. . You pursue your vision. Let me take care of the details.
Energetic,insightful, creative professionalexecutive administrative assistant,bringing calm to chaos. Lifelong learner
maintaining high customer satisfaction levels while seeking innovative strategies and solutions outside the status quo.
Strong Interpersonal and communication skills Expense reporting
Meeting, event and logistical planning 3-300 Dedicated team player
Budget planning and accountability Self-directed
Multi Schedule management Results oriented
Problem solver Detailed and Professional
Organizational and Time Management Skills Microsoft Office proficiency
Executive research,writing, analysis, reporting and
presentation development
Confidential matters handled with discretion,
dignity and integrity
PROFESSIONAL EXPERIENCE
ASCENA RETAIL, Denver CO 2002 – 2014
Specialty apparel retailer operating Dressbarn, Maurice’s,Justice, Lane Bryant, and Catherine’s
Regional Administrative Assistant, Denver,CO
Provided full range of administrative support to Assistant Vice President/Regional Manager and regional team of
12 district managers and 130 plus stores in 20 states.
Efficiency-Contributed to regional and company efficiency and accuracy by piloting and suggesting
refinements to initiatives and applications prior to mass rollout.
Profitability- Impacted profitability by planning, allocating and tracking travel and meeting budgets for regional
team resulting in a 2% surplus in 2013 and a 4% surplus in 2014.
Consistency- Created and coordinated supportive and productive review writing workshops, ensuring uniform
calibration for performance assessments
Engagement- Engendered trust by handling internal and external customer issues with urgency, compassion,
and objectivity.
Strategic Planning- Planned, produced, and coordinated all logistics, materials and equipment for monthly,
quarterly and annual meetings/events including post analysis. Coordinated emergency support for team
members affected by natural disasters.
GAP INC., Washington DC, Denver CO 1990-2001
Global retaileroffering clothing, accessoriesand personal care products for men,women and children
NewStore Coordinator Nationwide (1999 – 2001)
Acted as field liaison and project manager between corporate office and field store teams during new store opening
process
Implemented execution of 37 U.S. new store openings relocations, expansions, and remodels from construction
to grand opening as part of G2K 100 stores initiative.
Identified cost saving processes and procedures to create best practices. Refined store opening process from 8
days to 2 days. Cut costs by tracking and eliminating excess materials from future openings and repurposing
existing materials when available
Provided physical plant support post opening, allowing new store teams to concentrate on running their stores.
2. SUZANNE REED Page 2
Associate Store Manager (1990 – 2001)
Supported General Manager in all aspects of managing retail clothing store, ensuring a consistent customer
experience
Hired, trained and developed hourly employees on all aspects of customer service. Trained assistant managers
in all phases of sales generation, operations, visual merchandising, and payroll control.
Merchandised store to appeal to local clientele while maintaining brand integrity.
Adhered to all operational and asset protection policies, to ensure store profitability and maintain safety
EDUCATION
BA, English and Communications, University of Maryland, College Park, MD
PHR Certification, Colorado State University, in progress
COMMUNITY INVOLVEMENT
Led and participated in company team initiatives striving for work/ life balance for better health.
Participated in ACS and AIDS fundraising events.
Volunteer Experience- Colorado Shakespeare Festival, DPS Shakespeare Festival, Denver Dangerous Theater,
Dress for Success,Harpster’s Homeroom (reading and writing tutor)
