1. GARY E. CASTO SALES & DESIGNPROFESSIONAL
336 692 5984  dynamic04@windstream.net 1073 Tuttle Road  Rural Hall, NC 27045
Dynamic and accomplished sales and design specialist with over 15 years of experience within the tile and stone
industry. Innovative professional with a passion for ceramic tile and stone work and an extensive product
knowledge, including setting and maintenance materials, and related accessories. Detail-oriented and highly
organized, capable of successfully executing multiple projects in a fast-paced environment.
AREAS OF EXPERTISE
 Customer Service  Tile Installation  Showroom Displays
 Business Development  Inventory Management  Design Process
 Sales Planning & Marketing
 Interior Design
 Staff Training & Leadership
 Retail Sales
 Client Relationships
 Computer Skills
EXPERIENCE & NOTABLE CONTRIBUTIONS
DYNAMIC CERAMIC SERVICE  Rural Hall, NC  1988 - Present
Specializing in expert installation, design, and repair of all types of ceramic tile.
DESIGN CONSULTANT & INSTALLER, OPERATIONS MANAGER
Advise clients on selection, applying a comprehensive knowledge of all products. Develop interior and exterior
designswith builders,designers,and clients. Collaborate with clients and designers to combine various styles, colors,
and textures. Provide quality installation in a timely, efficient manner. Ensure satisfaction by following up with
clients to answer any questions and resolve all issues. Supervise all employees, including training, scheduling and
payroll. Oversee website maintenance and marketing.
KEY ACCOMPLISHMENTS:
 Boosted company worth by partnering with Daltile to become a distributor and recommended installer.
 Penetrated a new market and increased sales revenue 45% within two years.
 Increased up-sales with an innovative new strategy.
 Accelerated sales operations by implementing a mobile showroom
WINSTON-SALEM RESCUE MISSION  Winston-Salem, NC  2014 - 2016
A nonprofit organization offering a variety of programs to those in need.
SUPERVISOR, CASE MANAGER
Oversee operations of the shelter and residents. Perform client assessments and case management. Supervise
employees and volunteers.
Key Accomplishments:
 Raised evening program to an advanced level of productivity.
 Developed solid relationships with clients using comprehensive client evaluations.
 Streamlined client data processes and adapted new electronic medical forms.
EDUCATION & TRAINING
Master of Divinity
NEW HOPE BIBLE COLLEGE | Winston-Salem, NC
Bachelor of Arts
NEW HOPE BIBLE COLLEGE | Winston-Salem, NC