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DAN SLAY
469.235.2293 cell
dnslay@gmail.com
OPERATIONS MANAGEMENT
Productive, quality-driven operations leader with 20+ years’ experience. Expertise in human resources, inventory
management, labor relations, and regulatory compliance in the food service industry. Proven ability to direct
employee development and performance and to turn around underperforming locations. Demonstrated skill in P&L
management, day-to-day operational management, and developing and leading high-performing, cross-functional
teams.
CORE STRENGTHS
Budget Preparation ─ Customer Service ─ Expense Control ─ Facility Management ─ Human Resources
Inventory Control ─ Labor Relations ─ Loss / Prevention Control ─ Office Administration
Operations Management ─ P&L Responsibility ─ Policy / Procedure Development ─ Recruiting
Risk Management ─ Sale Forecasting
SELECT CAREER HIGHLIGHTS
 Opened new stores, and ensured sufficient staffing.
 Oversaw remodeling of 4 stores.
 Turned around troubled, underperforming location, improving sales by 3% in 90 days. Became one of the
top performing locations in this system within 6 months.
 Recognized as top 5 district manager in profit and customer satisfaction.
 Implemented disciplinary procedure that led company to successfully defend against unemployment
claims.
PROFESSIONAL OVERVIEW
Eligibility Tracking Calculators Jan 2016 – Present
Jr Account Tracker
Responsible with assisting in tracking payroll hour and providing eligibility reports to over 250 Texas schools to
insure they were in compliance with ACA guidelines. Proficient in ACA compliance guidelines.
Omni Hotels and Resorts, Dallas, Texas Aug 2015-Jan 2016
Reservation Sales Agent
A work from home agent responsible for making reservations for guest at any of the 50+ Omni Hotels and Resorts.
This was done in a virtual call center utilizing VDI technology which allowed agents to work from home.
TACO BUENO RESTAURANTS, LLP, FARMERS BRANCH, TEXAS 1994 – 2014
District / Area Manager
DAN SLAY 469.235.2293 | dnslay@gmail.com| Page 2
Oversaw 10 locations in a territory spanning from Farmers Branch, Texas to Lawton, Oklahoma. Managed P&Ls
ranging from $1.5 to 2.5 million. Directed HR matters ranging from hiring to disciplinary actions, including
terminations. Managed inventory and food and labor costs for all locations. Ensured all locations complied with all
state and local regulations.
 Started as hourly shift manager and worked up to district manager in 9 years.
 Opened new stores, and ensured sufficient staffing.
 Oversaw remodeling of 4 stores.
 Turned around troubled, underperforming location, improving sales by 3% in 90 days. Became one of the
top performing locations in this system within 6 months.
 Recognized as top 5 district manager in profit and customer satisfaction.
BENDOR CORPORATION, DALLAS, TEXAS 1992 – 1994
General Office Manager
Directed daily operations of small vending company. Ensured effective routing of vending collections and service.
Handled all HR needs, payroll, and A / P and A / R accounts.
 Started as technician and was promoted to general manager in 6 months.
 Implemented disciplinary procedure that led company to successfully defend against unemployment
claims.
MILITARY SERVICE
U.S. Army. 4 years of service. Honorably discharged veteran.
EDUCATION & CERTIFICATIONS
A.A.S. in Electronics. National Education Centers. Dallas, Texas.

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Experienced Operations Leader with P&L and HR Expertise

  • 1. DAN SLAY 469.235.2293 cell dnslay@gmail.com OPERATIONS MANAGEMENT Productive, quality-driven operations leader with 20+ years’ experience. Expertise in human resources, inventory management, labor relations, and regulatory compliance in the food service industry. Proven ability to direct employee development and performance and to turn around underperforming locations. Demonstrated skill in P&L management, day-to-day operational management, and developing and leading high-performing, cross-functional teams. CORE STRENGTHS Budget Preparation ─ Customer Service ─ Expense Control ─ Facility Management ─ Human Resources Inventory Control ─ Labor Relations ─ Loss / Prevention Control ─ Office Administration Operations Management ─ P&L Responsibility ─ Policy / Procedure Development ─ Recruiting Risk Management ─ Sale Forecasting SELECT CAREER HIGHLIGHTS  Opened new stores, and ensured sufficient staffing.  Oversaw remodeling of 4 stores.  Turned around troubled, underperforming location, improving sales by 3% in 90 days. Became one of the top performing locations in this system within 6 months.  Recognized as top 5 district manager in profit and customer satisfaction.  Implemented disciplinary procedure that led company to successfully defend against unemployment claims. PROFESSIONAL OVERVIEW Eligibility Tracking Calculators Jan 2016 – Present Jr Account Tracker Responsible with assisting in tracking payroll hour and providing eligibility reports to over 250 Texas schools to insure they were in compliance with ACA guidelines. Proficient in ACA compliance guidelines. Omni Hotels and Resorts, Dallas, Texas Aug 2015-Jan 2016 Reservation Sales Agent A work from home agent responsible for making reservations for guest at any of the 50+ Omni Hotels and Resorts. This was done in a virtual call center utilizing VDI technology which allowed agents to work from home. TACO BUENO RESTAURANTS, LLP, FARMERS BRANCH, TEXAS 1994 – 2014 District / Area Manager
  • 2. DAN SLAY 469.235.2293 | dnslay@gmail.com| Page 2 Oversaw 10 locations in a territory spanning from Farmers Branch, Texas to Lawton, Oklahoma. Managed P&Ls ranging from $1.5 to 2.5 million. Directed HR matters ranging from hiring to disciplinary actions, including terminations. Managed inventory and food and labor costs for all locations. Ensured all locations complied with all state and local regulations.  Started as hourly shift manager and worked up to district manager in 9 years.  Opened new stores, and ensured sufficient staffing.  Oversaw remodeling of 4 stores.  Turned around troubled, underperforming location, improving sales by 3% in 90 days. Became one of the top performing locations in this system within 6 months.  Recognized as top 5 district manager in profit and customer satisfaction. BENDOR CORPORATION, DALLAS, TEXAS 1992 – 1994 General Office Manager Directed daily operations of small vending company. Ensured effective routing of vending collections and service. Handled all HR needs, payroll, and A / P and A / R accounts.  Started as technician and was promoted to general manager in 6 months.  Implemented disciplinary procedure that led company to successfully defend against unemployment claims. MILITARY SERVICE U.S. Army. 4 years of service. Honorably discharged veteran. EDUCATION & CERTIFICATIONS A.A.S. in Electronics. National Education Centers. Dallas, Texas.