Susan Mastria has over 30 years of experience in real estate, marketing, sales, and customer service. She owns and operates Canalside Properties, a sole proprietor real estate brokerage based in Buzzards Bay, MA. Previously she worked in real estate sales for 14 years and recently obtained her real estate broker's license. She also co-founded a marketing consulting business, Gateway Enterprises, and has held various roles in property management, retail buying, and administrative assistance.

1. Susan Mastria
21 Woodside AV Buzzards Bay, MA 02532 Direct: 774-218-3635 Email: SusanMastria@gmail.com
SUMMARY OF QUALIFICATIONS
* Proficient in Microsoft Office * Strong Follow-Up and Follow-Through Skills
* Substantial Customer Service * Enterprising Sales & Marketing Background
* Able to Multi-task Effectively * Excellent Communication Skills, Verbal/Written
* Accurate Typing Speed 70+ wpm * Detailed Oriented and Notably Organized
PROFESSIONAL PROFILE
Real Estate Broker Updated and expanded real estate sales position to full time real estate broker. After
14 years as a sales associate I refreshed my real estate career to include forty hours of real estate study
and successful completion of real estate broker exam. Created Canalside Properties as an independent,
sole proprietor real estate firm based in my home office in Buzzards Bay. Learned Wordpress and
created a web site. Updated personal Facebook page to include a business page for Canalside Properties.
Reached out to past clients via updated CRM. Listed two properties and closed two deals in a two month
period.
Canalside Properties 03/2015 – Current Buzzards Bay, MA
Gateway Enterprises Established a marketing consulting independent contractor business with a friend.
Currently working with the Town of Wareham and the C.E.D.A (Community and Economic
Development Agency) Department to encourage businesses to sponsor The Cranberry Region Visitors
Center on I-195 in Wareham. Developed a marketing plan, brochure, business cards, a business
Facebook page, and a sales routine. Increased the number of new businesses sponsoring the Center as
well as renewing past sponsorships resulting in double sales volume when compared to years past.
Gateway Enterprises 01/2015 – Current Cape Cod/Plymouth
Buyer / Merchandise Manager Developed strategies to ensure outstanding customer service and to
maximize business performance and profitability. Developed long range marketing plans supporting
department goals. Managed vendor performance to achieve financial objectives. Maintained
collaborative partnerships and negotiated effectively with vendors. Formulated pricing policies.
Authorized sales and studied trends. Marketed merchandise using sales promotions and display plans.
Analyzed operating and financial statements for profitability ratios. Trained, motivated and developed
golf staff ensuring effective performance and growth.
The Kittansett Club. 03/2014 – 10/2014 Marion, MA
Sr. Account Associate/Contract Administrator Executes public relation programs, manages contract
applications, performs market research and provides tactical support, handles editorial and multiple
client programs, general account administration, direct client contact, oversees technical and professional
services, monitors consultant activities, manages interns, responsible for human resource department
United Alliance Services 03/2011 – 01/2014 Wareham, MA

2. Real Estate Agent Seasoned professional selling homes in the local community by utilizing a proven successful
marketing plan and the very best customer service. I do what I say I will; sometimes more, just never less.
Prudential Linn Real Estate 09/2005 – 03/2015 Wareham, MA
Doherty Realty 09/2001 – 07/2005 Taunton, MA
Administrative Assistant Top notch assistant with over 20 years’ experience managing business relations and
special projects at the senior management level
J. Ford O’Connor, Attorney at Law 01/2007 – 08/2007 Bourne, MA
William Rounds, Attorney at Law 08/2003 – 07/2005 Taunton, MA
Quality Beverage, LP 10/1997 – 08/2003 Taunton, MA
Mastria Motors 09/1988 – 04/1997 Raynham, MA
Morton Hospital and Medical Center 06/1980 – 02/1988 Taunton, MA
Education
Fisher College Boston, MA
Associate Degree Business Management/Computer Science 1997
Graduate of the Real Estate Institute, G.R.I. Designation 2004
Real Estate Broker School / License 2015
Volunteer
Habitat for Humanity Buzzards Bay, MA