Alona May is seeking a position as a Marketing Services Coordinator. She has over 10 years of experience in sales, customer service, and marketing. She has strong communication, problem-solving, and time management skills. She is proficient in MS Office, and has a marketing diploma from Durham College. Her previous roles include coordinating online marketing strategies, managing events, and providing excellent customer service as a hairstylist.

1. Alona May
153 Wilkins Cres | Courtice, Ontario L1E 3B5 | 647 989 8780 | alona1127@yahoo.ca
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OBJECTIVE: To obtain a challenging and rewarding position as a Marketing Services Coordinator.
HIGHLIGHTS OF SKILLS AND QUALIFICATIONS:
• 10+ years experience in sales/customer service.
• Understanding the importance of social media and platforms in develop evens and brand awareness.
• Strong communication, negotiation and relationship skills used to develop and maintain customer loyalty
• Big picture orientation allows me to come up with new ideas and turn them in to reality.
• Creative problem solving skills and problem identification ability through innovating thinking.
• Ability to create campaigns to improve company performance.
• Knowledge and creation of press releases so as presentations.
• Strong time management skills allow me to complete projects on time.
• Ability to analyze data and turn it into strategic action.
• Reliable, dependable and hardworking always puts me in the leadership role.
• Great drive and positive energy and used to implement product launches and strategies.
• Ability to work independently or in collaborating environment.
• Fluent in English, Russian and Ukrainian.
• Competent knowledge of MS Word, Outlook, Power Point and Excel.
EDUCATION AND DEVELOPMENT:
Marketing – Business Administration Program
Durham College, Oshawa ON
Course includes: Business Communication, Economics, Marketing Law, Marketing Research, Sales,
Statistics, International Business, Computer Applications for MAC and PC
January 2015- April 2016
RELEVANT WORK EXPERIENCE:
 Coordinated online marketing strategy and created materials for varies scotia media channels.
 Was nominated as a salon ambassador to represent the company in Canada and US.
 Participated and managed various hair shows, trade events and educational workshops.
 Stayed informed about campaigns and sales activities of the company.
 Trained and supervised new colleagues to satisfy company’s image.
 Listened and evaluated customers’ needs and provided best possible solutions.
 Provided excellent customer service in person or over the phone.
 Maintained a loyal clientele and kept the business growing.
 Managed and supervisor all the sales and services throughout the week.
 Able to reach weekly sales targets through product and service upselling.
EMPLOYMENT HISTORY:
Senior Hairstylist Modern Touch, Pickering, ON 2010-2014
Senior Hairstylist Volume Salon & Spa, Pickering, ON 2007-2010
Customer Service Transit shoes, Scarborough, ON 2002-2005