Kristine Penales is a competitive sales professional seeking a customer service role. She has over 10 years of experience in sales and customer service roles. Her experience includes positions as a senior sales associate, sales representative, sales associate, and sales clerk. She has a strong work ethic and wants to advance her career in customer service.

1. Kristine R. Penales
Al Hudaiba Bldg. Satwa, Dubai
Contact #: 056-2652330
Email: aerith.genova@gmail.com
Career Objectives
A competitive sale professional with a winning attitude and a strong work ethic who wants to be part of a
growing team to advance in the field of customer service to precisely deliver results thus making myself a good
asset to any company.
Employment History
H2 Fashion L.L.C. (Twin-set)
Position: Senior Sales Associate
Responsibilities:
Contributes to team effort by accomplishing related results as needed
Sells products by establishing contact and developing relationships with prospects; recommending solutions
Maintains relationships with clients by providing support, information, and guidance; researching and
recommending new opportunities; recommending profit and service improvements
Maintains quality service by establishing and enforcing organization standards
Contributes to team effort by accomplishing related results as needed
Inclusive Date: December 2014- up to present
SPRET TRAIDING L.L.C.
Position: Sales Representative
Responsibilities:
Keeping the work environment neat and clean
Ensuring that all products or merchandise are placed in their respective areas and all stock are replenished
Being knowledgeable about the benefits and uses of each product we are selling
Greeting customers with a positive attitude
handling sales transactions, which include operating cash registers
providing honest and positive feedback to customers regarding the best products that fit the customer’s
expectations and needs
Achievement: Exemplified the value of persistence, aggressiveness and hard work
Inclusive Date: November 1, 2009 - November 26, 2014
PACSPORTS Philippines
Position: Sales Associate
Responsibilities:
Helping customers locate merchandise or find suitable alternatives
Provide customers with information on products they want to buy, together with its advantages and
marketability.
Inclusive Date: November 2006 – February 2009
Brent InternationalSchool
Position: Sales / Counter Clerk
Responsibilities:
Engages in providing assistance to customers relating to canteen services
Inclusive Date: June 2005 – January 2006

2. Additional Skills:
 Skilled at operating computerized cash registers, scanners and affiliated POS system
 Excellent interpersonal, communication and relationship-building skills
 Listen attentively, communicate persuasively and follow through diligently
 Knowledge in customer service and marketing strategies
 Cash-Handling Accuracy and Credit Card Transaction
 Merchandise and Stock Balancing, Inventory Management
 Basic networking fundamentals –Microsoft Office, HTML, MYOB
 Basic administrative duties such as answering phone enquiries, sales reports/transactions
 Self motivated, mature and friendly
 Good interpersonal skill, energetic, with high degree of initiative
 A good team player, resourceful and aggressive, fast learner
 Customer oriented, consultative sales, good at complaint handlings
 Ability to understand customerneeds and handle different types of personalities
Personal Data
Age: 29
Date of Birth: April 18, 1986
Nationality: Filipino
Status: Married
Visa Status: Employment Visa
Educational Background
Computer-Based Accountancy
AMA Computer Learning Center, Philippines
June 2003 - May 2005
Secondary Education – High School
San Pablo Colleges, Philippines
June 1999 – April 2003
Primary Education – Elementary
Brgy. San Crispin Elementary School, Philippines
June 1994 – March 1999
Kristine Penales