1. Steve Aguayo
[2585 Cowden Ave. Merced, CA]| [209-756-4119] | [saguayo19@gmail.com]
Objective
· Seeking a job in which I can expand my knowledge in customer service.
Education
[SAN JOSE STATE UNIVERSITY]
· Major: [Kinesiology]
· Related coursework: Student teaching at local elementary,middle, and high school students.Physiology, human biology,
and sports management.
Skills & Abilities
MANAGEMENT
· As shift leader I communicated with my manager daily discussing sales, store clean up, and ensuring the rest of the
coworkers did their job properly.
SALES
· Constantly asked customers if they wanted to upgrade their meal to a combo. Recommended items that I believed they
would enjoy and always announced what newproducts we had in the store. Also sold software programs when I work
at the help deskjob.
COMMUNICATION
· Gained the respect of fellow coworkers by not being afraid to ask questions. That motivated them to also not be afraid
to ask questions and knewit was okay if they didn’t know the answer.
LEADERSHIP
· Guided my coworkers in assuring the store was properly clean as their shift leader.Made sure that all items were
restocked and everything was in its proper place.
Experience
[SHIFT LEADER] | [PITA PIT] [1/13/15, - 1/27/16]
· Responsible for opening/closing the store and register. Ensured that items were stocked daily following F.I.L.O. and that
coworkers did their daily cleaning tasks.
[SERVER | [MYMILKSHAKE] | [1/20/15, - 1/27/16]
· Responsible for guiding customers through the process of the store, Restocking items that were low, working the
register, and cleaning the store when needed.
[HELPDESK ASSISTANT] | [SJSU UNIVERSITY HELPDESK] | [1/15/13,- 1/10/14]
· Answer phones calls helping customers with their software/ password problems. Sold software to students and faculty.
Checkin students into computers in the lab and helped with printer problems.