1. Christina
Chellis
195 West High Street
Somersworth, NH
03878
603-422-3132
chrisc419@gmail.com
Objective
To work in an administrative position that will showcase my organization,
communication and customer service skills.
Employment History
Petco
Portsmouth, NH
Assistant Store Manager
February 2013 to present
 Create and modify the schedule of all Sales Floor and Management staff
 Hire and ensure proper training of new and current employees
 Supervise all associates, write associate reviews, coach them if necessary
 Follow through with managers to ensuretasks are completed on a timely basis
 Coordinate details surrounding yearly Physical Inventory and supervise
Inventory to ensure proper standards are met/exceeded by vendor
 Process Loss Prevention reports, investigate if needed and partner with
Regional Loss Prevention Manager if needed
 Lead weekly meetings with the management team to discuss/resolve potential
issues in the upcoming weeks
 Ensure customers receive appropriate service by team members, whether in
person or through a multi-line phone system
 Ensure daily Action Memos and e-mails on Microsoft Office 360 are completed
and answered on a timely basis
Inventory and Pricing Department Manager
February 2010 to February 2013
 Manage and monitor inventory; maintain in-stock levels by researching out-of-
stock items and partnering with Distribution Center to ensure prompt
replenishment
 Ensure shipments from the Distribution Center and other vendors are properly
received and worked
 Process damaged goods using Return to Vendor program, ensure proper
documentation is completed
 Ensure proper rotation is completed using FIFO (First In, First Out)
 Receive purchase orders daily, research late/missing purchase orders, ensure
purchase orders are filed correctly
 Assist with coordinating yearly Physical Inventory, assist in supervising Inventory
to ensure proper standards are met/exceeded
 Open and close the store, process payroll and other daily paperwork
 Provide excellent Customer Service to all customers, whether in person or on a
multi-line phone system

2. Target
Somersworth, NH
Sales Floor Team Leader
July 2009 to February 2010
 Manage all team members on shift
 Train new sales floor team members
 Write Team Member reviews and coach them if necessary
 Organized and created the Team Leader on Duty program to aid all Team Leads
 Manage Out of Stocks within specific departments
 Assist Grocery Manager with FIFO (First In, First Out) process and assist in
maintaining in stocks within Fresh Grocery department
 Ensure calls from customers are answered on multi-line phone system as
needed
Guest Service Team Leader February 2008 to July 2009
 Handle customer issues or complaints at Guest Services
 Train new cashiers
 Write Team Member reviews and coach them if necessary
Shoe Specialist
February 2007 to February 2008
 Maintain proper in stocks within the Shoe Department, assist with Men’s
Department as needed
 Answer multi-line phone system; assist callers as needed
Sales Floor Team Member
August 2006 to February 2007
Education
2002 to 2006 University of New Hampshire, Durham, NH
 Bachelor of Arts, English Teaching
References
References are available on request.