Kirsten Sears has over 5 years of customer service experience in dining services and as a hostess, cashier, and server. She is bilingual in English and Portuguese and has experience training new employees. Sears served as a missionary for two years in Houston, Texas and São Paulo, Brazil, where she organized an event for over 100 people and spoke with 20 people daily. She is currently a pre-graphic design student at Brigham Young University with technology skills in Microsoft Office and Adobe programs.

1. KIRSTEN SEARS
sears.akirsten@gmail.com |770-316-4298| linkedin.com/in/searsakirsten
CUSTOMER SERVICE EXPERIENCE
Missionary Training Center Dining Services 2015- Present
Position: Line Worker
 Handled 800+ customers each shift with a 20 person crew
 Learned to work 9 different areas within the “Line Worker” position
 Trained 8 new employees on various positions
 Resolved customers’ problems, helped direct customers, and reduced customer wait
time
Barbeque Street 2010-2012
Positions: Hostess, Cashier, Server
 Handled 100+ customers daily as a cashier or hostess
 Handled 25+ customers as a server each shift
 Trained 5 new employees
 Listened to both positive and negative feedback, resolving the negative feedback
 One of 3 employees entrusted as cashier
ADDITIONAL EXPERIENCE
Missionary for the Church of Jesus Christof Latter-day Saints 2013-2014
Served as a missionary in Houston, Texas as well as in São Paulo, Brazil
 Bilingual- Fluent in English and Portuguese
 Trained another missionary from Argentina in the Portuguese language
 Located in 5 different areas- 3 in Houston, 2 in São Paulo
 Randomly partnered with 12 different companions
(unique experience that required exceptional people skills at a personal level)
 Organized, managed, and promoted an event that 100+ people attended along with
three other missionaries; personally designed flyers and posters for the event
 Spoke with an average of 20 people daily about the Church and its message
 Maintained detailed daily planner, records of lessons, and records of contacted
individuals
The Cannon Commons at Helaman Halls 2012-2013
Position: Student Custodian
 Cleaned entire dining and kitchen areas with a 6 person crew
 Learned 20 different cleaning, maintenance, and organizational jobs
 Knowledge of different cleaning materials and their uses
EDUCATION
Pre-Graphic Design Major | Brigham Young University, Provo, UT | 2012- Present
TECHNOLOGY SKILLS
Proficient in Microsoft Word and Microsoft PowerPoint; Working Knowledge of Adobe
Photoshop and Adobe Illustrator