The document summarizes the qualifications and experience of Amber VanNoy-Nufer. She has over 6 years of experience in customer service roles, including as a customer representative, sales associate, and stocker. She is skilled in communication, problem solving, organization, and providing quality customer service. She has a Bachelor's degree in Family and Consumer Science from Texas State University.

1. IBEX Global
EXPERIENCE
PHONE
EMAIL
LOCATION
Managed multi-line system while responding to various inquiries
and utilize communication and problem-solving skills by listening to
customer issues to review possible solutions to ensure satisfaction.
Acted with high integrity, including handling confidential and
sensitive information, maintain a high sense of urgency without
sacrificing accuracy and details, furthermore, analyzed problems,
provided alternatives, and identifying solutions to support Farmers
Insurence goals
Customer Representative
Feb., 2016 - Sept., 2016
Amber
VanNoy-Nufer
(210) 323-2893
ambervannu0708@gmail.com
27606 Bogen Rd, New Braunfels, TX,
78132
AEO Factory Store Collaborated with team members to facilitate an approachable and
professional atmosphere for customers. Maintained high standards
of customer service during high-volume, fast pace operations.
Coordinated and managed multiple projects utilizing my
organization skills. Used keen eye, fashion knowledge, and product
features to advise male/female wardrobe to possibilities to satisfy
each individual customer and their fashion inquiries. Conducted
hands-on training of 8 new employees while encouraging team
building skills
Sales associate/Stocker
Feb., 2015 - Mar., 2016
Tuesday Morning Created a well-organized presentation of inventory for multiple
projects using organization skills. Coordinated activates with other
employees to ensure timely completion of projects and tasks to
achieve and surpass monthly sales. Demonstrated trustworthiness
and accountability by responsibly managing bank deposits and vault
access. Physical demand including- standing, bending and reaching
for extended periods of time; and be able to safely pull, push, lift and
carry items weighing up to 40 pounds
Cashier/Sales associate/Stocker
Jul., 2010 - Feb., 2015
Texas State University
EDUCATION
Bachelor of Family and Consumer
Science emphasis in Consumer Affairs
Minor in Family and Child
Development
San Marcos, TX
Relevant Coursework:
Management Organization, and
Human Resources
SUMMARY OF QUALIFICATIONS
Ability to pass on knowledge through effective communication
and hands on demonstration
Skillful and thorough in analyzing problems and finding
creative solutions
Manage multiple projects using organizing skills to prioritize
within high-volume, fast-paced environment
Highly motivated to achieve set goals and willing to get
involved
Proficient with MS Word, Excel, Access, Outlook, PowerPoint
and Skype
Quality customer service
Strong attention to detail