1. Professional Summary
Skills
Work History
Education
S R
346 east 173rd street, Bronx, ny 10457 •Home: 7184508254 •Cell: 7185936786 •sbarbour1@outlook.com
Friendly Efficient Work Associate adept at working in diverse retail and customer service environments. Customer
service professional seeking a competitive role. Skilled in training staff and establishing rapport with clients.
Self-motivated with exceptional communication and computer capabilities. I am driven to exceed sales goals and
build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Superior attention to detail
Effective time management
Customer-oriented
Data management familiarity
Persuasive communication style
Quick learner
Computer literate
Filing and data archiving
Multi-line phone operation proficiency
Flexible schedule
Fluent in Spanish
Motivated team player
Skilled problem solver
Store Operator, 10/2015 to Current
Google Shopping Express
Provided quick order completion and efficiently.
Recommended, selected and helped locate and obtain out-of-stock product based on order request.
Recommended alternative items if product were out of stock.
Answered product questions with up-to-date knowledge of sales and current promotions.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Handled daily heavy flow of receivables and cooperated with shipping.
Bagged, boxed or gift-wrapped sold merchandise per order request.
Maintained cleanliness and presentation of production floor.
Replenished supplies, bags and other materials at stations.
Store Sales Distributor, 01/2015 to 01/2016
lami products
Traveled to the clientele assisted buyers with merchandise selection.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Negotiated prices, discount terms and all transportation arrangements for merchandise.
Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
Answered customer questions regarding store merchandise, department information and pricing.
Led merchandise selection, pricing, planning and marketing.
Maintained daily bookkeeping report.
Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper
coding.
Reconciled all payroll liabilities to the general ledger and prepared weekly payroll accrual entries.
Generated invoices upon receipt of billing information and tracked collection progress.
Managed and responded to all correspondence and inquiries from customers and vendors.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Created daily and weekly cash reports for accounting management.
Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
Reviewed all expense reports for accuracy and proper expense disclosure.
GED: 2009
Manhattan Educational Opportunity Center - NY, NY