1. Mashood Khan
No. 19(old no 20), Q street, 4th Cross,
Thimmiah Road, Bangalore-560001
Cell : +91 8892402087
Kmashood04@gmail.com
PERSONAL STATEMENT
Top performing Sales Associate with nine years’ experience in retail sales and a
reputation for exceeding performance benchmarks. Highly skilled at leveraging
consultative sales techniques to upsell products and exceed sales targets.
Demonstrated leadership skills that align teams and strengthen brand loyalty
through exceptional customer service. Seeking to apply diverse sales experience to
take next career step with a retail organization dedicated to providing world class
customer service and producing strong team leaders.
Over All Experience in Retail for 4.8 Years
Core Qualifications
o Retail Sales
o Marketing and Promotions
o Customer Service
o Consultative Selling
o Visual Merchandising
o Inventory Management
KEY SKILLS
Technical Skills
o Outlook
o Word
o Excel
o Tally
o Photo Shop
o Power Point
Certificates
o Computers in Basic
o Study Certification
2. EDUCATION
o 10th
STD (St. Xavier’s High School )
o 12th
STD (Bangalore City College )
EMPLOYMENT
Assistant Store Manager
Cherry Pick
Achievements
o Interface with customers to identify purchasing needs and direct them to
appropriate department; recommend
o additional products or cost-effective alternatives to enhance service and
satisfaction.
o Champion promotional items to increase sales revenues and actualize
consultative sales techniques to achieve set sales
o goals; confirm and change price signage on designated products during
seasonal promotions.
o Facilitate inventory and stock management; conduct routine cycle counts and
inventory audits to assist department
o manager and store replenish inventories while minimizing excess.
o Maintain and organize store displays to enhance product visibility and
expedite product location activities.
o Provide training to new employees to uphold company policies and sustain
customer satisfaction.
o Handling ware house stock
o Handling all customer queries regarding delivery timing & location, product
information, returns and exchanges
o Reporting customer feedback back to Management and Product Team
o Executing various customer delight initiatives taken up by company from
time to time
o Responsible for social media marketing
o In-charge of Website up-gradation www.cherrypickindia.in
o Handling Stock receiving and outgoing
Assistant Store Manager
Furniturewalla
Achievements
3. o Provided high-quality customer service to optimize customer purchasing and
payment process.
o Initiated inventory control measures to sustain stock levels, and helped to
order new inventories.
o Managed and maintained displays as indicated by planograms, end cap, and
bulk stack instructions.
o Educated customers on available product options to meet and exceed
customer service experience.
o Investigated and resolved customer complaints or issues to strengthen store
reputation and grow customer retention.
o Verifying and updating stock and daily sales report
o Delivery of outstanding customer service
o Print and record receipt.
o Handling ware house stock
o Handling all customer queries regarding delivery timing & location, product
information, returns and exchanges
o Reporting customer feedback back to Management and Product Team
o Executing various customer delight initiatives taken up by company from
time to time
o Responsible for social media marketing
o Handling Stock receiving and outgoing
Senior Sales Associate
Mohammed khan & Sons Jewelers
Achievements
o Face to face contact with customers
o Taking payment
o Meeting branch target
o Cash handling
o Key role involved in delivering out-standing customers service.
o Gold and Diamond sales like ( necklace & bangles etc)
o Processing sales and attending to customer queries and companies
o Interacting with customer needs and suggestive selling
o Training new recruited team members
Sales Assistant
Reebok
Achievements
o Stock Control involved
o Dealing with internal customer
o Maintaining the stock room
o Processing sales and attending to customer queries and companies
4. o Interacting with customer needs and suggestive selling
o Training new recruited team members
o Delivery of outstanding customer service.
MANAGERIAL SKILLS
• Strong planning, organizational and team leadership.
• Superior problem solving and feedback.
• Good communication and presentation skills.
• To foster positive interpersonal relationships.
LANGUAGES
• English, Hindi, Urdu, Kannada.
PERSONAL INTERESTS
Traveling | Snooker | Football | Computer Games
PERSONAL INFORMATION
Father : Ghouse Khan
Mother : Fouzia Begum
District : Bangalore
State : Karnatka
Nationality : Indian
DOB : 09/10/1993
Skype ID - mashoodkhan123
DECLARATION
I hereby declare that the above mentioned information is true to the best
of my knowledge.
Place:
Date :
