1. Krista Abbruzzese
33 Richard Lane
Staten Island, NY 10314
Cell: 347-451-0630, Email: mrsabbruzzese123115@yahoo.com
Professional Profile
 Highly analytical, deadline-driven Senior Human Resources professional leads all Human
Resources functions with the company and bottom line in mind.
 Strategic professional who deploys participatve management style in a fast-paced, diverse
workforce.
 Proactive change agent who spends time in the employee environment encouraging learning
and promoting increased productivity that results in value-added customer service.
 Excellent team builder and consultant on personnel issues, union involvement, and
organizational development.
Areas of Expertise
 Human Resources strategy, objectives, policies, and programs
 Employee and management training
 Succession planning/management practices programs
 Employee relations and non-monetary motivation
 Policy assessment
 Performance management
 Union CBA interpretation, negotiation, relations
 Proficient in EEOC, ADA, FMLA, and other federal, state and local compliance programs, needs, including training,
investigation, and prevention of non-compliance
Work History
Senior Human Resources Generalist, 09/2015 to Present
Xerox State & Local Solutions (NY E-ZPass) – Staten Island, NY
 Manage day to day operations of a 3 person Human Resources team for a leading Business
Processes organization.
 Collaborated with and coached the Program Manager and Senior Operations Manager along
with other front line managers and supervisors.
 Facilitated and presented management-training programs ranging from first-line supervisors
to senior management teams to drive understanding of employee relations, diversity issues,
employment law, recruiting, and organizational development, union relations, and employee
morale
 Initiated human-resources reporting system to update field managers, senior managers, and
board of directors on progress of human-resources related goals in areas such as recruitment,
turnover, employee retention, employee attendance, and cost-saving efforts.
 Initiated employee investigations and composed a comprehensive report of findings, after
completion a recommendation to mitigate the issue was made.
 Conducted level 3 Union grievances with a 95% win rate.
 Partnered with Corporate Security and General Counsel to ensure maximum compliance.
 Obtained internal Lean Six Sigma Certification

2.  Formed an FMLA Task force to ensure 100% compliance and to take necessary steps for abuse
mitigation.
Senior Human Resources Manager, 05/2014 to 08/2015
Levy’s Restaurants at the Barclays Center (Brooklyn NETS) – Brooklyn, NY
 Managed and performed all recruitment activities (Posting of position, screening of resumes, interviewing of top
candidates, background checks, pre-employment drug test, and ultimately extending an offer to the top candidate)
 Managed and created a Team Member Performance review system for over 900 employees
 Tracking and maintaining status of all employee reviews
 Ensured all employees adhered to policies and rules in regards to the employee handbook and additional policies
 Performed write ups and disciplinary actions for all employees
 Participated in Brooklyn’s Best Disney Ambassador training (to ensure customer service at its highest level in
partnership with Disney)
 Coordinated and implemented new training programs for all Salaried Managers as well as Hourly Employees
 Recruited 600 + employees for the upcoming Brooklyn Net’s 2014/2015 season
 Performed New Hire Orientation for 600+ employees
 Maintain all employee files for 3000+ employees
 Implemented and designed an internal HR file audit to ensure all proper documentation is correct in employee
files and update any missing items, in correspondence with corporate and legal guidelines to ensure maximum
bonus
 Performed and closed all payroll functions in Kronos for 900+ employees in payroll coordinators absence
 Scheduling of all team members in an event based property using the Kronos system
 Implemented new HR policies and guidelines in accordance with laws and regulations
 Assisted in creation of new and improved employee handbook for an upscale guest driven setting and to minimize
employee disciplinary action by ensuring all policies are written clear and precise
 Completed all unemployment claims with a 98% win
 Administered FMLA leaves as well as Union Leave of Absences
 Acted as Director of Human Resources
 Union Grievances and participated in CBA renewal negotiation
Human Resources & Payroll Manager, 02/2012 to 04/2014
Sandy Hook Pilots Association – Staten Island, NY
 Promoted to Human Resources and Payroll Manager (October 2012 to April 2014)
 Implemented and electronic filing system for employee files, creating more workspace, and efficient ways of
researching when we needed to go back and look at something in a file
 Implemented and trained all employees on usage of ADP Workforce Now with Time and Attendance we began
doing payroll in Microsoft Great Plains
 Managed and completed weekly, bi-weekly, semi-monthly, and monthly payroll for 500+ union and non-union
employees in multiple states
 Scheduled all drivers and dispatchers for a 24/7 operation
 Performed all disciplinary actions
 Established an employee handbook for a small company and gave a class for existing employees to get up to
speed with new policies
 Set-up and maintained all garnishments and deductions (tax levies, child support, benefits, and 401k)
 Researched and responded to all payroll related questions via email, phone and in person
 Recorded and approved all vacation and sick time
 Benefits consulting to all employees
 Accounts payable, received, coded and entered all incoming invoices for payment
 Cut checks for payables and payroll
 Maintained the General Ledger
 Accounts Receivable, received and recorded all checks in Great Plains system
 Maritime billing, generated invoices by calculating units by cost

3.  Performed collection calls for non-payment of invoice for large companies such as (Carnival Cruise Lines,
Norwegian Cruises, Hapag-Lloyd, and Maersk
 Researched and responded to all billing inquiries via email and phone
Human Resources Manager & Payroll Coordinator, 09/2009 to 09/2011
Almar Sales Company – Edison, NJ
 Accurately processed weekly and bi-weekly payroll using ADP Pay Expert and EZ-Labor for 600+ employees
 Calculated and processed commissions for sales employees
 Completed uploads of payroll such as bonuses, and commission into the payroll system
 Entered and maintained all new hires, terminations, and various status changes of employees
 Searched, interviewed, and recruited all new talent for the entire company
 Set up and maintained all garnishments and deductions (tax levies, child support, benefits, and 401k)
 Performed benefits consulting for all employees
 Maintained and calculated all employee time in Excel
 Recorded and approved all requested vacation time as well as sick time
 Supervised all sales employees
 Performed all employee disciplinary actions in accordance with employee hand book
 Revised, Updated, and Distributed new and improved employee handbook in order to keep up with new human
resources policies
Human Resources & Payroll Assistant, 07/2007 to 05/2009
Electrical Installations, Inc. – Cranford, NJ
 Assisted with payroll data entry in ADP for union and non-union employees for 1000+ employees in multiple
states
 Consulted all employees for benefits and 401k also completed all enrollments
 Reconciled payroll, deductions, and benefits to the General Ledger
 Entered all 401k data into Prudential online system
 Assisted in all audits of the Payroll Department
 Scheduled and assisted the Human Resources Manager in all interviews
 Entered all new hires into ADP
 Performed, gathered, and verified all I-9’s, and background checks for new hires
 Recorded and maintained all vacation and sick time in Microsoft Excel
 Verified and resolved all time in ADP Time and Attendance before sending payroll data to the Human Resources
Manager
 Created and mailed all union reports and payments to the unions
 Created and mailed all tax payments
 Entered all 401k information into Cigna, generated and processed EFT’s for payment of the 401k
 Checked and entered data into all unemployment forms from various states
 Maintained, filed, and entered all information and paperwork in HRIS system
 Implemented electronic employee files filing system
 Settled all discrepancies on benefits statements to an excel spreadsheet containing each employees benefit plans
Education
Western Governors University – Online Study
 Bachelor of Science: Elementary Education, Current
Kaplan University – Online Study
 Bachelor of Science: Human Resources
Alison Continuing Education – Online Study
 Diploma in Human Resources Management, 4.0 GPA

4.  Diploma in Psychology, 4.0 GPA
 Diploma in Workplace Safety and Health, 4.0 GPA
South Plainfield High School – South Plainfield, NJ
 High School Diploma, 2007
Certifications
 Wage and Hour Law Certified
 Sensitivity and Harassment Certification
Professional Affiliations
 Member, Society Human Resources Management (SHRM)
 Member, Society Human Resources Global Forum
 Member, WorldatWork, The Professional Association for Compensation, Benefits, and Total
Rewards
 Member, National Association of Professional Women
References
 Furnished upon request