Teresa Alexander Professional Experience and Skills

1. TERESA ALEXANDER, SHRM-CP, PHR
 Wichita, KS  (316) 210-0103
Email: hrconsultingofkansas@gmail.com
Website: hrconsultingofkansas.com
Linkedin: http://www.linkedin.com/pub/teresa-alexander-phr/24/59b/a4a
HUMAN RESOURCES AND LEADERSHIP PROFESSIONAL
 Professional in Human Resources (PHR) and SHRM Certified Professional (SHRM-CP) with
additional certifications in the field of HR, offering 9 years of an HR/supervisory career distinguished by
commended performance and proven results.
 Proven knowledge and experience in Human Resource affairs, including experience in
employee engagement and retention, supervisory and staff development, leadership training, mediation,
conflict resolution, HR records management, HR and company policies development and legal compliance.
 Extensive background of high volume recruiting. Partnered and worked extensively with
Executive Director and Hiring Managers in analyzing immediate and future staffing needs and
requirements. Screened applicants over telephone and in person, conducted personal interviews utilizing
behavioral and situational interviewing techniques.
 HR Consulting and Contracting. Provided High level HR Consulting to both for profit and not for
profit companies.
 Wichita SHRM Chapter Board of Directors – Director of Student Relations
SKILLS
Supervisory Training
Employment Law
FMLA/ADA/EEO/WC
HRIS Technologies
Develop/Revise Employee
Handbooks
Teambuilding
High Volume Recruitment
Benefits Administration
HR Program/Project Management
Conflict Resolution Mediation
Created and Revised Job Descriptions
HR Consultant and Advisory Roles
Leadership Development
Orientation & On-Boarding
Employer Investigations
Performance Management
HR Policies & Procedures
HR Programs Development
Training & Mentoring other HR
Professionals
PROFESSIONAL EXPERIENCE
HR CONSULTING AND CONTRACTING
WICHITA, KS 2006 TO PRESENT
HAVE WORKED FOR VARIETY OF COMPANIES DOING HR CONSULTING AND CONTRACT
JOBS. JOBS HAVE VARIED ACCORDING TO THE NEEDS OF THE COMPANY.
EXAMPLES:
~WICHITA HOME HEALTH AGENCY – WICHITA, KS (12 MONTH CONTRACT)
HR Consultant – 12 month contract for off-site HR Advisory/Consulting to bring their HR Department up
to compliance after previous HR Manager exited and left company with no notice. Revised Orientation,
on-boarding, recruitment, wrote new Job Descriptions, audited files, wrote all new Employee Handbook.
Provides HR functions in an advisory and consulting role. Conducted multiple Supervisor Development
trainings such as Disciplinary Actions and Performance Evaluations.

2. Performed and oversaw high volume full-cycle recruitment consulting with responsibilities of over 150
positions with multiple departments and hiring managers. Communicated both orally and written with
hiring managers and analyzed and filled staffing needs. Researched and learned about company
policies, as well as the needs of the company, to gain understanding of the position requirements and
to better accommodate hiring needs. Maintained a complex staffing matrix for multiple departments.
Was responsible for proposals, follow up with candidates throughout recruiting process, including
making job offers and negotiating salary. Coordinated itinerary for interviews with candidates with
hiring managers. Responsible for coordinating all efforts associated with HR and recruitment.
Recruiting responsibilities was spread to 2 different states.
Served the needs of the company by directing the full spectrum of the human resource department in
areas of employment, training, retention, workers compensation, benefits, unemployment, revising and
creating HR and organizational policies and procedures as well as oversee the on-boarding process.
Managed personnel records; administered benefits enrollment and programs and handled workplace
issues.
Key Results:
Took on the HR role in preparation for the State Audit. Received 100% on audit, as well as personal praise from
the auditor, for my hard work and organizational skills.
Caught up on 6 months of back filing and reorganized the personnel files.
Brought workers’ compensation program into full compliance. Trained managers and staff on procedures to follow
in case of injury.
Fostered teamwork/open door environment and was praised by the Executive Director and Administration at WCH
for the receptiveness of the staff.
Revised complete On-Boarding procedures to help make the process smoother and more structured for new
employees.
Developed a Training Committee. Outcome of the committee was new training process implemented. A One Year
Training Calendar was developed, that all staff had access to view, and all trainings were assigned “Back-up
Trainers”.
Negotiated numerous salary offers as well as disbursed dozens of sign-on bonuses, at both the exempt and non-
exempt levels.
Represented the company in numerous unemployment hearings. Worked with upper management on hearing
processes and procedures. Saved the company thousands of dollars in unemployment by winning all the cases that
I represented.
~LARGE MEDICAL OFFICE – WICHITA, KS (3 MONTH CONTRACT)
HR Consultant – Audited HR Department, revised Employee Handbook and updated Policies and
Procedures. Wrote new Job Descriptions, reviewed compensation plans and trained and mentored the
new HR Staff.
~NOT FOR PROFIT SOCIAL SERVICES AGENCY– WICHITA, KS (12 MONTH CONTRACT)
Consulting position for a Not for Profit Organization. Employed over 150 staff.
ADJUNCT INSTRUCTOR
WICHITA, KS JANUARY 2016
PROVIDES INSTRUCTION FOR LOCAL COLLEGE FOR BUSINESS COMMUNICATIONS AND
HUMAN RESOURCES

3. INTERIM HEALTHCARE AND HOSPICE, INC – WICHITA, KS
Director of Human Resources - 6/29/2012 - 11/11/2015
Interim HealthCare is a Home Health and Hospice company that provides 4 lines of service to Wichita and
surrounding area; Home Health, Hospice, Staffing and Private Duty. Interim has over 400 employees in the
Wichita and Hutchinson office. As the Director of Human Resources I directly supervised 5 human resource
staff on a day to day basis and 4 On Call Staff. Managed human resources operations by recruiting, selecting,
orienting, training, coaching and disciplining staff; planning, monitoring, appraising and reviewing staff job
contributions, problem solving and employee mediation. Worked directly with Department Managers in
mentoring and support role. Advised supervisors on employee development, discipline and terminations.
Oversaw all terminations of employment and ensured all documentation was up to compliance. Mentored,
trained, advised and supported 3 HR Managers in other Interim HealthCare offices in Kansas.
Key Results:
Received Zero Deficiencies on all Joint Commission Reviews. (2013 and 2015)
Received special recognition from the investigator of Kansas Board of Healing Arts for my thoroughness
and documentation in an Employer Investigation.
Revised Employee Handbook and brought up to compliance with laws and regulations
Reduced Unemployment Experience Rating by over 200% in a three year period
Implemented multiple companywide Employee Engagement Program
Reduced Employee Turnover by 30%
Developed and Implemented an Employer Investigations Program
Named by Joint Commission Reviewer as a “Best Practice HR Department”
Developed organizational strategies by identifying and researching human resources issues,
contributing information, analysis and recommendations.
Updated and revised interview processes for each department, training on situational and behavioral
questions resulting in higher quality hires resulting in increased retention rates.
Developed programs to help build the organization based on performance, people development, and
teamwork resulting in revenue growth and a stronger company culture.
Maintained professional growth by attending educational seminars and workshops, establishing
personal networks and participating in local, state and national professional Human Resource Societies.
Received “Exceeds Expectations” on 90% of all metrics on most recent Performance Evaluation. Other
10% received “Meets Expectations”.
Promoted and pioneered to be one of the first Interim HealthCare Franchises in the United States to hire
recruitment program.
MOSAIC
LIBERAL, KS June 2007 – October 2010
Considered one of the largest not for profit organizations in the United States with 6000 employees
nation wide, with the Liberal Agency employing around 100 staff. Mosaic provides services to
individuals with intellectual and developmental disabilities.
HR Manager

4. Strategic business partner with management teams targeting staffing needs and hiring processes.
Partnered with all levels of management to develop and implement staffing plans, conduct interviews
and develop Interviewing Techniques Training. Assisted hiring managers with selection source
candidates at open houses and career fairs. Utilized multiple resources in recruitment. Was
responsible for proposals, making job offers and negotiating salary. Obtained complete file, screened
candidate via referencing, review for qualifications and suitable match for open positions. Worked with
senior leadership to ensure the overall effectiveness of the hiring process, for the organizational
operation. Provided detailed entry of all information and tracking of candidates in database and
completed and presented reports to National Office.
Demonstrated an executive level presence track record of leading projects of increasing scope in
challenging situations. Directed the daily activities of the human resource department in areas of
employment, training, retention, workers compensation, benefits, payroll and employee relations.
Guided the management of a full spectrum of HR operations, systems and programs. Created HR and
organizational policies and procedures as well as oversaw the on-boarding process. Managed personnel
records; administered benefits enrollment and programs; administered HR budget; and handled
workplace issues. Coordinated and oversaw booth at Career Fairs and County Fairs.
Key Results:
Developed a program called “HR Power Hour” where all HR Managers in the Central Region met by phone conference,
on a monthly basis, to provide support in the field of HR, offer suggestions and share ideas and information to one
another and to discuss upcoming organizational issues.
Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Was commended
by Corporate Employee Relations Director as being one of the best and most knowledgeable HR Managers in the
organization.
Brought workers’ compensation program into full compliance. Trained managers and staff on necessary procedures to
follow in case of injury.
Revised and wrote company policies and procedures.
Developed supervisory trainings on interviewing techniques and best practices, corrective actions, and performance
evaluations, all the while, ensuring compliance with legal and regulatory requirements.
Chaired and organized Annual Benefits Enrollment for all employees.
Received “Exceeds Expectations” on over 70% of performance evaluation. Was noted to excel in the areas of directing
the daily activities of the HR Department, providing staff support, training staff, worker's compensation, benefits,
employee relations, payroll, prioritization of time, problem solving, identifying risks and responding appropriately,
availability to meet service goals, payroll functions and supporting others in completion of tasks and objectives.
Played a key role in developing and actively participating in the Seward County Emergency Management committee.
Negotiated salary offers as well as disbursed sign-on bonuses, at both the exempt and non-exempt level.
OTHER PROFESSIONAL EXPERIENCE
CENTERA BANK — SUBLETTE, KS
Customer Service Representative/Bookkeeper/Teller, 1999 to 2006
Was the first “face” of the bank. Opened new accounts, activated and maintained Debt/Credit card
accounts, reconciled bank statements, executed Federal Reserve Wire Transactions, administered
overdrafts and returned checks. Was there to serve and communicate with customers and was the
contact person to answer any questions they might have, listening to them and leading them to the
solution that best worked for them. Sold new banking services and products to customers.
EDUCATION & CERTIFICATION
SEWARD COUNTY COMMUNITY COLLEGE — Liberal, KS
Associates of Science in Business (Magna Cum Laude), 2003

5. FRIENDS UNIVERSITY — Wichita, KS
Bachelor of Science in Organizational Management and Leadership (with honors – 3.85 GPA), 2007
HR Certifications and Designations:
 PHR Certification (Professional in Human Resources) through the Human Resource
Certification Institute since 2010
 SHRM – CP (Certified Professional) through Society of Human Resource Management since April
2015
 Elected by peers as Director of Student Relations for the Wichita SHRM Chapter for 2016 Board of
Directors
OF NOTE
Professional Development:
 Attended 2010, 2011, 2012, HR Laws Conference
 Attended Foulston Siefkin Employment Law Seminar 2011, 2012, 2013 and 2014
 Volunteer speaker on numerous occasions for Dress for Success Program in Wichita
 Attended Kansas State SHRM Conference 2014 and 2015
 Attended Foulston Seifkin HR Lunch Boxes 2014 and 2015
Professional Affiliations:
 Member of National Society for Human Resource Management (SHRM)
 Member of the Wichita SHRM Chapter
 Member of the National Association of Professional Women

6. FRIENDS UNIVERSITY — Wichita, KS
Bachelor of Science in Organizational Management and Leadership (with honors – 3.85 GPA), 2007
HR Certifications and Designations:
 PHR Certification (Professional in Human Resources) through the Human Resource
Certification Institute since 2010
 SHRM – CP (Certified Professional) through Society of Human Resource Management since April
2015
 Elected by peers as Director of Student Relations for the Wichita SHRM Chapter for 2016 Board of
Directors
OF NOTE
Professional Development:
 Attended 2010, 2011, 2012, HR Laws Conference
 Attended Foulston Siefkin Employment Law Seminar 2011, 2012, 2013 and 2014
 Volunteer speaker on numerous occasions for Dress for Success Program in Wichita
 Attended Kansas State SHRM Conference 2014 and 2015
 Attended Foulston Seifkin HR Lunch Boxes 2014 and 2015
Professional Affiliations:
 Member of National Society for Human Resource Management (SHRM)
 Member of the Wichita SHRM Chapter
 Member of the National Association of Professional Women