This PowerPoint presentation discusses effective communication. It defines communication as the exchange of information through speaking, writing, or other mediums. There are three main types of communication: verbal messages using words and sounds, nonverbal messages through body language and eye contact, and paralinguistic messages through tone and pitch. Key aspects of effective communication include clarity, adequacy, integrity, and properly managing timing. Barriers to communication can be personal like lack of awareness or attitude, or emotional like distrust or inattention. Communication can be formal through sanctioned channels or informal through unsanctioned interactions. Effective communication is a two-way process that involves listening, conveying clear concise messages, understanding received messages, and using feedback.

1. POWERPOINT
PRESENTATION BY SS
HLAHLA…
LIFEORIENTAION:EFFECT
IVE COMMUNICATION

2. DEFINATIONS OF COMMUNICATION
 1Exchanging of information by speaking writing , using other medium. (
Cobley , 2008 )
It can be means of sending or receiving information . Such as telephone lines
or computers . ( Rider , Keefer , 2006 )
Means travelling or of transporting goods such as roads or railways . ( Putnam
, 2006 )

3. THREE TYPES COMMUNICATION
Verbal message : consist of using words and sounds of communication with
another person ,
Nonverbal message : transmission pf messages or signals through a nonverbal
platform , such as eye contact
Para verbal message : the message that we transmit through the tone ans the
pitch
( Michael , 2002 )

4. WHAT MAKES A GOOD COMMUNICATION ?
 Clarity ; It means that as a sender of a message , will deliver as specific
message , one “ s message must be specific , state clearly what you want to
say , rather than saying many things .
 Adequacy : One ‘ s communication must have clear particular purpose
 Integrity : There must be alignment of words , tone of voice , body language
and attitude .
 Timing : If ever time is managed well during communication , it will lead to a
great communication with desired results .

5. LETS TALK ABOUT GOOD EFFECTIVE
COMMUNICATION SKILLS
Always maintain eye contact with audience ; it helps to
display interest and confidence , it also shows that you
are actively listening and paying attention .
Convey one ‘ s thoughts ; one must listen carefully ,
ask good opened minded questions that helps a person
to more clearly articulate their opinion ad rationale .

6. Ways to
communica
te

7. COMMON WAYS TO COMMUNICATE
Speaking Writing
Visual
image
Body
language

8. COMPONENTS USED DURING
COMMUNICATION
 Send clear concise messages . Messages conveyed must be specific and
straight to the points .
 Receive and correctly understand messages . If not understood , always ask
for clarification . In a more polite manner

9. communication

10. Let” s talk about communication goals…
 To get information
 To change behaviour
 Persuade
 To ensure understanding

11. What are barriers to communication ?
PERSONAL
BARRIERS
Lack of
awareness
Lack of time
Attitude of
superior
Fear of
challenge
authority
( Hardaker ,
2010 )
.EMOTIONAL /
PSYCHOLOGICAL
Distrust of
communication
Inattention
Failure to
communicate
(Scott , 1997 )

12. TYPES OF COMMUNICATION
Communication can
either be ……
Formal : it ensures a
proper channel of
information flow
between the superior
and their corresponding
subordinates
Informal : involves
unsanctioned informal
communications
between members and
can flow in any
direction

13. EFFECTIVE
COMMUNICATION Communication is a two way street . It involves a very
serious active listening . When one talks one listens ,
when one listens one talks .. Communication reflects
the accountability of the speaker and the listener . It
also utilizes feedback
ALWAYS PRACTISE EFFECTIVE COMMUNICATION

14. CONSULTED SOURCES
 Abbott , M . B , 2002 . On definitions . Journal. Journal of
Hydroinformatics , 4( 2 ) , pp. in-xxvii
 Cobley P . Communication : Definitions and concepts . The
international encyclopaedia of communication
 Dorney , Z . And Scott , M , L .1997 communication Strategies in a
second language : Definitions and taxonomies . Language and learning
 Harder , C , 2010 . Trolling in asynchronous computer mediated
communication ; from user discussion to academic definitions . Journal
of politeness research , 6 ,( 2 ) , pp ,215 -242
 Rider , E , A and Keefer , C , H . 2006 . Communication and skills
competencies : definitions and teaching toolbox . Medical education ,
40 ( 7 ) ,pp 624 - 629

15. THE END…
 THANK YOU……….