communication ( topic under directing)

2. Communication is simply the act of transferring information from
one place, person or group to another.
Every communication involves (at least) one sender, a message and a
recipient. This may sound simple, but communication is actually a very
complex subject.
The transmission of the message from sender to recipient can be affected
by a huge range of things. These include our emotions, the cultural
situation, the medium used to communicate, and even our location. The
complexity is why good communication skills are considered so desirable
by employers around the world: accurate, effective and unambiguous
communication is actually extremely hard.

3. IDEAS VIEWS
MESSAGES INSTRUCTIONS
INFORMATIONS

4. SENDER MESSAGE ENCODING
RECIEVER DECODING MEDIA
FEEDBACK
NOISE

6. ORGANISATIONAL
COMMUNICATION
FORMAL
VERTICAL HORIZONTAL DIAGONAL
INFORMAL
GRAPEVINE

7. VERTICAL FLOW –
DOWNWARD FLOW-
THE FLOW OF INFORMATION FROM TOP LEVEL SUPERIOR TO SUBORDINATE.
MANAGER PASSES INFORMATION TO SUBORDINATES.
UPWARD FLOW-
WHEN THE SUBORDINATE PASS INFORMATION TO SUPERIORS GENERALLY
CONSISTS OF OPINIONS GRIEVANCES AND PROBLEM OF THE EMPLOYEES.
HORIZONTAL COMMUNICATION-
IT IS THE COMMUNICATION BETWEEN TWO OR MORE PERSON WORKING AT
SAME LEVEL OF AUTHORITY.
DIAGONAL COMMUNICATION-
IT IS THE FLOW OF INFORMATION BETWEEN THE PERSON WORKING IN
DIFFERENT DEPARTMENTS AND HOLDING DIFFERENT LEVE;L OF AUTHORITY.

8. GRAPEVINE COMMUNICATION-
THIS TYPE OF COMMUNICATION IS FREE FROM ALL TYPE OF ALL FORMALITIE
PLANNED IN ORGANISATION. ITT IS THE RESULT OF NATURAL DESIRE OF PER
TO COMMUNICATE.

9. SEMANTIC BARRIER
PSYCHOLOGICAL
BARRIER
ORGANISATIONAL
BARRIER
PERSONAL BARRIER

10. BADLY EXPRESSED
MESSAGES
SYMBOLS WITH DIFFERENT
MEANING
FAULTY TRANSLATIONS
TECHNICAL JARGON
BODY LANGUAGE AND
GESTURE DECODING

11. PREMATURE
EVALUATION
LACK OF ATTENTION
LOSS OF POOR
RETENTION
DISTRUST

12. ORGANISATIONAL POLICY
RULES AND REGULATION
STATUS DIFFERENCE
COMPLEX ORGANISATION
ORGANISATIONAL FACILITIES

13. LACK OF CONFIDENCE
LACK OF INCENTIVE
FEAR OF AUTHORITY
UNWILLINGNESS TO
COMMUNICATE

14. CLARIFY THE
IDEA
COMMUNICATION
ACCORDING TO
NEED
CONSULT
OTHERS BEFORE
COMMUNICATING
COMMUNICATION
FOR PRESENT AS
WELL AS FUTURE
PROPER
FEEDBACK
USE OF PROPER
LANGUAGE AND
TONE
FOLLOW UP
COMMUNICATION
GOOD LISTENER
COMPLETENESS
OF MESSAGE