Sherley Teel is an experienced executive administrative assistant and onboarding coordinator with over 20 years of experience supporting IT departments and executives. She has a proven track record of streamlining processes to increase efficiency and productivity. Her skills include coordinating travel, expense reports, meetings and events, onboarding, and providing administrative support. She has a bachelor's degree in education and technical skills in Microsoft Office, Google Workspace, Concur travel and expense software, and Oracle procurement systems.
1. SHERLEY TORBERT TEEL
Executive Administrative Assistant | Onboarding Coordinator | Operations Support
919-388-0403 LinkedIn.com/sherleyteel
Cary, NC 27511 sherley.teel@gmail.com
IMPACT
Personable, results-focused administrator utilizing excellent organizational skills, a strong work
ethic and professional demeanor to streamline processes that increase efficiency and maximize
productivity.
SIGNIFICANT ACCOMPLISHMENTS
• Earned two President’s Achievement Awards – Dex One Corp a/k/a RH Donnelley Corp
• Top Star Award – Information Technology Svcs – Dex One Corp a/k/a RH Donnelley Corp
• Nominated for College of Engineering Employee of the Year – NCSU
• Selected as member of Continuous Quality Improvement Team – Graduate School – NCSU
• Bachelor’s Degree – University of Oklahoma, Norman, OK
EMPLOYMENT HISTORY
Support Specialist (temp to perm) 6/2015 - present
Thinking Maps, Inc.via Frankel Staffing (an educational curriculum company)
• Face of the company and a team player on the front line utilizing interpersonal and
administrative skills to assist Marketing, Accounting and Technical Support in operating
efficiently.
Administrative Assistant (temp) 3/2014 – 4/2015
Nextaff Staffing/OfficeTeam
• Several temp assignments ranging in length from 2 days to 3 months.
Administrative Assistant – HR Admin Pool (temp to perm-RIF) 5/2013 – 3/2014
Clever Devices (a transit technology company), Durham, NC/Accentuate Staffing, Raleigh, NC
• Reviewed expense reports for VP of National Sales and sales team and coordinated
corrections and approvals which expedited reimbursements
• Coordinated two Outlook calendar versions for VP due to acquisition/non-integration of
systems allowing VP to clarify the schedule of meetings and appointments
• Directed phone calls, opened and distributed mail, reserved conference rooms, and routed
facility repair technicians streamlining operations for office with staff of 60
• Set up reservations and started Bid Board and other meetings, including both WebEx and
conference calls, which ensured punctuality of meeting start times and increased efficiency
• Called applicants, set interview dates, reserved conference rooms and onboarding
coordination ensuring smooth HR operations in Durham for HR managers located in NY
Development Assistant (temp) 11/2012 – 4/2013
NCSU – Poole College of Management, Deans Office, Development and External Relations
• Accessed Advance database, confirmed matches of donations to alumni accounts and prepared
transmittal forms for financial donations which ensured proper credit
• Set up mail merge in Microsoft Word, generated personalized gift thank you letters to donors
which provided tax documentation and fostered relationships
• Prepared expense reports for Executive Director and tracked payments which ensured timely
reimbursements
2. Sherley Torbert Teel 2 919-388-0403
Executive Administrative Assistant (perm-RIF) 9/1995 – 5/2012
Dex One Corp., a/k/a RH Donnelley Corp – Information Technology Morrisville and Cary, NC
• Independently supported and performed administrative duties for all levels from CTO to team
members, for a total of 120+ IT employees, and adapted to a fast paced environment, multi-
tasked and switched gears which aided in completion of deliverables
• Gathered information and created managers’ expense reports so that reimbursements were
processed in a timely manner
• Researched and booked domestic and international (India) travel arrangements, via Concur,
including updates; which provided consistency and cost savings across the department
• Trained managers and team members to use Concur to make travel arrangements and prepare
expense reports, which increased both accuracy and budget savings
• Developed spreadsheets and accurately tracked a major vendor’s invoices totaling over
$1.5 million/month which produced accurate and on time payments
• Created departmental supply order form that correlated with the information needed in the
Oracle procurement system so that orders were accurate and budget guidelines were followed
• Ordered, setup and broke down catering for meetings with headcounts of 2-120+ so that
managers and team members made efficient use of lunch time
• Was the “eyes and ears” for the corporate Facilities Manager regarding operations at the
Morrisville location, which resulted in issues being resolved promptly
• Coordinated interviewing and onboarding activities which resulted in smooth transition of
new employees since the corporate HR department was housed at a different site
TECHNICAL SKILLS
• MS Office 2010 - Normal User –tested by Accentuate Staffing, Nextaff and Frankel Staffing
• Google – Sheets, Forms, Gmail, Drive
• Concur: Travel – create & train others • Expense Reports – create & train others
• Oracle: Purchase Requisitions, Accounts Payable, Employee Self-Serve
• Windows 8.1 Touchscreen laptop & iPhone 4: self study
EDUCATION
Human Resource Development courses, Wake Tech Community College
(job search short courses – LinkedIn, Jump Start Your Resume, Beyond the Resume,
Technology Tools for Job Search Strategies, Interviewing Styles)
Accounting and Computer Science - 3 classes, Tulsa Community College, Tulsa, OK
Bachelor’s degree, Education, University of Oklahoma - main campus, Norman, OK
Associate of Arts degree, basic courses, NE Oklahoma A&M Jr. College, Miami, OK
ACTIVITIES
• Non-Profit Volunteer
• Active Participant-Rex Wellness Center
• Family Project Manager for:
- Real Estate transactions
- International adoption – 1 child - 3 agencies
- Healthcare and finance activities
ADDITIONAL INFORMATION:
• Native US Citizen and NC resident
• Clean background check
• Flexible personal schedule – ability to work overtime