1. 114 Robert Street, Paradis, LA 70080  504-202-3546  mistyloupe@gmail.com
MISTY A. LOUPE
Objective
To obtain a career in an administrative position that will utilize my office skills as
well as challenge and inspire me to continue to learn and grow.
Skills and Qualifications
I am a self-motivated, highly driven individual with the ability to work and perform tasks
with minimum to no supervision. I have a strong work ethic, am detail oriented, organized
and have the ability to learn new things quickly. I am passionate about the things I love
and that interest me and serve on two separate boards for Volunteer and Charity Work in
my spare time.
 Microsoft Office (Word, Excel, PowerPoint, Publisher)
 Access Database
 BDMS Software
 Track Software
 SAP
 Great Plains Software
 QuickBooks Software
Experience
June 2013-Present Brock Services, LLC Norco, LA
Timekeeper
 Compile, complete and review employee time production records, work charts and time cards for
all maintenance as well as Turnarounds and Special Projects employees
 Computing total time to master worksheet and forward completed reports to payroll department
 Responsible for balancing and reconciling payroll transactions and for researching and resolving
and discrepancies in pay
 Responsible for onboarding new hires, pay/title changes, termination forms, handle all
employee hour requests, address changes and W-4 form changes, track and handle all PTO
requests
 Manage and track company Fatigue Policy
 Third party invoicing
Jan 2006 – June 2006 Spherion Staffing Services Metairie,
LA
Administrative Assistant to Director of Business Sales for UPS
 Researched charges and backup documents for outstanding invoices.
 Submitted invoices and back up documents for payment to the customer after invoices were
revised.
 Created a tracking system and data spreadsheet for all invoices submitted for payment.

2. 504-202-3546  MISTYLOUPE@GMAIL.COM
MISTY A. LOUPE
References Available Upon Request
Oct 2005– Jan 2006 Spherion Staffing Services Metairie,
LA
Telephony Support Specialist- Level 1 for Cox Communications
 Ported telephone numbers for residential and business customers
 Provided support and assistance to internal departments for the scheduling and successful port of
telephone numbers.
 Provided customer service and support to resolve problems that could occur during the port.
 Reviewed, maintained and submitted the business port calendar for all service areas.
 Researched and resolved problems if customers lost dial tone with technicians and other support
specialists.
Oct 2000 – Apr 2005 Planet Beach Franchising Corporation Marrero,
LA
Corporate Trainer & Coordinator
 Senior Instructor for monthly training programs designed for franchisees and managers as well as
company’s regional training program.
 Created and assisted with the design and content of Planet Beach University Online Training
curriculum that is used companywide
 Coordinated and facilitated monthly training programs- Duties included- facility management,
processing and confirming registrations, preparation of class materials, created training schedule
and effectively managing time during the presentations. Assisted attendees with travel
arrangements.
 Increased department revenue with sales of our online training program by increasing direct
marketing to our customer base.
 Responsible for administrative duties for the Education Department; Duties Included- ordering
and maintaining supplies and training materials, invoiced and collected payments for online
training courses, travel arrangements for myself and the Director of Education.
 Provided customer service and technical support to over 300 franchisees and their employees for
classroom and online training programs.
Education
Aug 1993- May 1997 Hahnville High School Hahnville,
LA
General Studies
Certifications
 Active TWIC
 OSHA
 CDA (Childhood Development Associate)