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ASSIGNMENT OF MARKETING
MANAGEMENT
TOPIC:-DIRECT MARKETING
SUBMITTED BY
NAME=MUKUL
CLASS=M.COM 2ND SEM
ROLL NO:06
SUBMITTED TO
DR. SURENDER
KUNDU
Direct Marketing Dtefined
Direct marketing is the
1.interactive-one to one communication
2.Use of advertising media-use a variety
of media to create synergy
3.To stimulate an behavior modification-
motivate a customer to take action that
he or she would not otherwise take
4.Stored on a database for future retrieval
and use.
Direct marketing includes
techniques such as :
1.Telemarketing
2.Outgoing e-mail
3.Postal mail , including catalog
marketing
4.Targeted online ads
5.Short message services
6.Multimedia message service
7.Instant messaging
a)Face -to -face selling:
The original and oldest form of direct
marketing is the field sales call.Today
most industrial companies relay
heavily on a professional sales force to
locate prospects and develop them into
customers many consumer companies
use direct selling force , insurance
agent , stock broker , and distributors ,
working for direct sales organisation .
b) Direct mail marketing
Direct mail marketing involve sending an
offer , announcement , reminder or other
items to a person at a particular address .
Using highly selective mailing lists ,
direct marketers send out millions of
mail pieces each year letters and folder
etc. some direct marketers mail audio
tapes , video tapes, CDs and computer
diskettes to prospects and customer
Direct mails are of following types:
1.Mails through postal and courier
services .
2.Mails through telegraphic services.
3.Mails through fax machines.
4.e-mail allow users to send message or
file from one computer directly to the
another .
5.Voice mail is a system for receiving and
storing oral messages.
c) Catalogue marketing:
Catalogue marketing occurs than
companies mail one or more product
catalogues to selected addresses . They
may send full time merchandise
catalogues and business catalogues,
usually in print form but also sometimes
as CDs, videos .
d) Telemarketing :
Telemarketing by telemarketing
executing attracts new customers,
contact existing customers to
ascertains satisfaction levels and take
direct orders . Many customers order
goods and services through
telephones.
e)TV and other direct response media :
Direct marketers use all the major
media to make direct efforts to
potential buyers . Newspapers and
magazines carry abundant print ads
offering books, articles, appliances
,and other goods and services that
individuals can order by dialing a toll
free number. Radio ads presents offers
to listeners through out day and night .
f) Kiosk marketing:
Kiosk is customer order placing
machines located in stores , airports
,railway station and other locations .
Customer order contain the particulars
of foods ,phone number , credit card ,
particulars and address where the
goods can be delivered .
Direct marketing +/-
Advantages Disadvantages
Focus limited
resources on
targeted promotion
.
Can personalize
the marketing
message .
Response rates
vary enormously.
Ineffective
campaign can be
costly.

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Direct Marketing

  • 1. ASSIGNMENT OF MARKETING MANAGEMENT TOPIC:-DIRECT MARKETING SUBMITTED BY NAME=MUKUL CLASS=M.COM 2ND SEM ROLL NO:06 SUBMITTED TO DR. SURENDER KUNDU
  • 2. Direct Marketing Dtefined Direct marketing is the 1.interactive-one to one communication 2.Use of advertising media-use a variety of media to create synergy 3.To stimulate an behavior modification- motivate a customer to take action that he or she would not otherwise take 4.Stored on a database for future retrieval and use.
  • 3. Direct marketing includes techniques such as : 1.Telemarketing 2.Outgoing e-mail 3.Postal mail , including catalog marketing 4.Targeted online ads 5.Short message services 6.Multimedia message service 7.Instant messaging
  • 4. a)Face -to -face selling: The original and oldest form of direct marketing is the field sales call.Today most industrial companies relay heavily on a professional sales force to locate prospects and develop them into customers many consumer companies use direct selling force , insurance agent , stock broker , and distributors , working for direct sales organisation .
  • 5. b) Direct mail marketing Direct mail marketing involve sending an offer , announcement , reminder or other items to a person at a particular address . Using highly selective mailing lists , direct marketers send out millions of mail pieces each year letters and folder etc. some direct marketers mail audio tapes , video tapes, CDs and computer diskettes to prospects and customer
  • 6. Direct mails are of following types: 1.Mails through postal and courier services . 2.Mails through telegraphic services. 3.Mails through fax machines. 4.e-mail allow users to send message or file from one computer directly to the another . 5.Voice mail is a system for receiving and storing oral messages.
  • 7. c) Catalogue marketing: Catalogue marketing occurs than companies mail one or more product catalogues to selected addresses . They may send full time merchandise catalogues and business catalogues, usually in print form but also sometimes as CDs, videos .
  • 8. d) Telemarketing : Telemarketing by telemarketing executing attracts new customers, contact existing customers to ascertains satisfaction levels and take direct orders . Many customers order goods and services through telephones.
  • 9. e)TV and other direct response media : Direct marketers use all the major media to make direct efforts to potential buyers . Newspapers and magazines carry abundant print ads offering books, articles, appliances ,and other goods and services that individuals can order by dialing a toll free number. Radio ads presents offers to listeners through out day and night .
  • 10. f) Kiosk marketing: Kiosk is customer order placing machines located in stores , airports ,railway station and other locations . Customer order contain the particulars of foods ,phone number , credit card , particulars and address where the goods can be delivered .
  • 11. Direct marketing +/- Advantages Disadvantages Focus limited resources on targeted promotion . Can personalize the marketing message . Response rates vary enormously. Ineffective campaign can be costly.