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Christopher Cerra
http://www.linkedin.com/in/christophercerra | (732) 672-6290 | cerrafamily@msn.com
PROFILE
Business Systems IT Consultant and Program Manager / Sr. Project Manager with proven ability to motivate,
influence, and steer programs and projects. “Hands On” experience deploying operational & technical solutions.
Consulting Assignments and Full Time Employment with the following firms
Merrill Lynch Wealth Management Citigroup’s GTS and Wealth Management
Bank of America JP Morgan Pershing - BNY Mellon UBS Citibank Smith Barney
SKILLS PROFESSIONAL EXPERIENCE* - Consulting (7 Years)
Bank America Merrill Lynch - Princeton Information Systems
June 2014 - Present | Program Mgr. Retirement Services, Pennington, NJ
 Manage multiple projects including a platform upgrade, ESP Plan
corporate action and Mutual Fund Advisory share class conversion.
 Oversee a $4.4 million TECH build to link equity plan platforms.
UBS - RSC Solutions, Weehawken, NJ
June 2013 - June 2014 | Program Manager Enterprise PMO
 Engaged to support senior leadership in the management of Mutual
Funds Advisory share class conversion.
 Coordinated $5 million Tech project for the Office of the COO.
Pershing - a BNY Mellon Company - Computer Enterprises Inc.
May 2012 - May 2013 | Sr. Project Manager Enterprise PMO, Jersey City, NJ
 Managed Account Solutions $1.7 million TECH spend.
 Full CMM cycle as part of an entitlements program re-engineering.
JP Morgan - WSS Client Account & Entitlements, New York, NY
Aug. 2011 - May 2012 | BAU Program Release Manager – PMO
 Re-engineered a Custody operations technology release process for
business driven prioritization & scheduling.
Bank America Merrill Lynch - APEX Systems, Pennington, NJ
Aug 2010 - July 2011 | Project Mgr. - Wealth Mgmt. Performance Systems
 Business liaison re-engineering of a performance index process.
WebMD - Implementation Promotional Products - New York, NY
Feb 2009 - Aug 2010 | Sr. Project Manager WebMD Professional
 Oversight of the re-engineering of the operational work flow for a
new implementation platform deployment.
PROFESSIONAL EXPERIENCE* - Full Time Roles
Citigroup - Smith Barney and Citibank - New York, NY (2 positions)
1998 - 2009 | Program / Portfolio Manager
 Department Manager for a team implementing a suite of Accounts
Payables / Receivables and Information Services products - Citibank.
 Retirement / Equity Product liaison manager directing a team of
Project Managers and Business Analysts responsible for the
oversight of a prioritized project portfolio – Smith Barney.
Merrill Lynch - Global Employee Services - Somerset, NJ (2 positions)
1994 - 1998 | Project Manager and Developer
 PM Business Analysis - Recruited from within TECH to build a team
and governance process focused on custom builds for clients.
 Senior Programmer Analyst coding and supporting a Mainframe
Batch/CICS Employee Benefits recordkeeping & trading application.
ADP - Brokerage Information Services Group - Jersey City, NJ
1991 - 1994 | Technical Senior Programmer Analyst
 Junior Programmer/Developer later advanced to Sr. Programmer.
* Expanded work experience and accomplishments available upon request.
- Program / Project Management
- Project Governance
- Best Practices
- Budget Tracking and Reporting
- Global Implementations
- CMM - Capability Maturity Model
- Six Sigma
- Waterfall SDLC
- “C” Level Reporting
- Relationship Accountability
- Requirements Documentation
- Business Analysis and Testing
- Conversions / Gap Analysis
- Back Office Recordkeeping
APPLICATIONS
- SharePoint / WIKI
- MS Office suite, WORD, EXCEL,
PowerPoint, MS Project
- VISIO
- PLANVIEW
- @Task
- SQL Query
- HP Quality Center
AWARDS
FIVE STAR - Leadership Award
Citigroup
Global Transaction Services
SPECIAL ACHIEVEMENT AWARD
Merrill Lynch
Wealth Management
EDUCATION
University of Pittsburgh
B.A. in Finance
The Chubb Institute
“TOP 5% ” (class ranking)

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Resume Summary 2016

  • 1. Christopher Cerra http://www.linkedin.com/in/christophercerra | (732) 672-6290 | cerrafamily@msn.com PROFILE Business Systems IT Consultant and Program Manager / Sr. Project Manager with proven ability to motivate, influence, and steer programs and projects. “Hands On” experience deploying operational & technical solutions. Consulting Assignments and Full Time Employment with the following firms Merrill Lynch Wealth Management Citigroup’s GTS and Wealth Management Bank of America JP Morgan Pershing - BNY Mellon UBS Citibank Smith Barney SKILLS PROFESSIONAL EXPERIENCE* - Consulting (7 Years) Bank America Merrill Lynch - Princeton Information Systems June 2014 - Present | Program Mgr. Retirement Services, Pennington, NJ  Manage multiple projects including a platform upgrade, ESP Plan corporate action and Mutual Fund Advisory share class conversion.  Oversee a $4.4 million TECH build to link equity plan platforms. UBS - RSC Solutions, Weehawken, NJ June 2013 - June 2014 | Program Manager Enterprise PMO  Engaged to support senior leadership in the management of Mutual Funds Advisory share class conversion.  Coordinated $5 million Tech project for the Office of the COO. Pershing - a BNY Mellon Company - Computer Enterprises Inc. May 2012 - May 2013 | Sr. Project Manager Enterprise PMO, Jersey City, NJ  Managed Account Solutions $1.7 million TECH spend.  Full CMM cycle as part of an entitlements program re-engineering. JP Morgan - WSS Client Account & Entitlements, New York, NY Aug. 2011 - May 2012 | BAU Program Release Manager – PMO  Re-engineered a Custody operations technology release process for business driven prioritization & scheduling. Bank America Merrill Lynch - APEX Systems, Pennington, NJ Aug 2010 - July 2011 | Project Mgr. - Wealth Mgmt. Performance Systems  Business liaison re-engineering of a performance index process. WebMD - Implementation Promotional Products - New York, NY Feb 2009 - Aug 2010 | Sr. Project Manager WebMD Professional  Oversight of the re-engineering of the operational work flow for a new implementation platform deployment. PROFESSIONAL EXPERIENCE* - Full Time Roles Citigroup - Smith Barney and Citibank - New York, NY (2 positions) 1998 - 2009 | Program / Portfolio Manager  Department Manager for a team implementing a suite of Accounts Payables / Receivables and Information Services products - Citibank.  Retirement / Equity Product liaison manager directing a team of Project Managers and Business Analysts responsible for the oversight of a prioritized project portfolio – Smith Barney. Merrill Lynch - Global Employee Services - Somerset, NJ (2 positions) 1994 - 1998 | Project Manager and Developer  PM Business Analysis - Recruited from within TECH to build a team and governance process focused on custom builds for clients.  Senior Programmer Analyst coding and supporting a Mainframe Batch/CICS Employee Benefits recordkeeping & trading application. ADP - Brokerage Information Services Group - Jersey City, NJ 1991 - 1994 | Technical Senior Programmer Analyst  Junior Programmer/Developer later advanced to Sr. Programmer. * Expanded work experience and accomplishments available upon request. - Program / Project Management - Project Governance - Best Practices - Budget Tracking and Reporting - Global Implementations - CMM - Capability Maturity Model - Six Sigma - Waterfall SDLC - “C” Level Reporting - Relationship Accountability - Requirements Documentation - Business Analysis and Testing - Conversions / Gap Analysis - Back Office Recordkeeping APPLICATIONS - SharePoint / WIKI - MS Office suite, WORD, EXCEL, PowerPoint, MS Project - VISIO - PLANVIEW - @Task - SQL Query - HP Quality Center AWARDS FIVE STAR - Leadership Award Citigroup Global Transaction Services SPECIAL ACHIEVEMENT AWARD Merrill Lynch Wealth Management EDUCATION University of Pittsburgh B.A. in Finance The Chubb Institute “TOP 5% ” (class ranking)