1. Anna Richmond, LAPSW
585 Windrowe Dr.  Cookeville, TN 38506  (931) 284-1133  mrsrichmond14@gmail.com
Summary of Qualifications
 15 years’ experience in Child
Welfare/Juvenile Justice
 5 years’ experience in supervision
 Proficient in Microsoft Word,
Excel, PowerPoint, Adobe
Connect, Linux and Prezi
 Excellent communication skills,
interpersonal skills, organization
and leadership skills
 Ability to prioritize and multi-task
 Proven adaptability and versatility skills
 Dedication to the Department of
Children’s Services
 Personal ethics to complete job tasks to
the best of my ability
 Ability to present information using the
4 learning styles to meet the audiences’
needs
Professional Skills
Training Delivery and Design
• Certified National Partnership for Juvenile Services (NPJS) Trainer
• Certified Master Coach by the Atlantic Coast Child Welfare Implementation Center
(ACCWIC)
• Train the Trainer experience
• Training Delivery experience
• Pre-service training experience
• In-service training experience
• Workshop development and delivery
• Facilitation Skills
• Curriculum Design experience
• Training coordination and scheduling experience
Leadership/Management
• Oversee program operations including budget
• Assign, train, evaluate and supervise staff
• Provide consultation and mentoring services to staff
• Develop program plans, policies, procedures and forms
• Build effective teams
• Assist regional and facility programs and staff in accreditation processes (COA and ACA)
• Oversee and participate in workgroups
Treatment/Therapeutic Intervention
• Oversee treatment services to children and their families
• Provide direct care treatment services to children and their families using a cognitive
behavioral approach (Individual, Group and Family)
• Facilitate Aggression Replacement Training (ART) programming within the facility
• Serve as an interdisciplinary team member
• Manage evidence based programs-( YLS/CMI assessment-maintain database of training,
initial certification, recertification and ROLS request)
• Gather, track and use data
Customer Service/Teaming
• Collaborate with internal and external stakeholders
• Participate in Child and Family Team Meetings (CFTM)

2. • Perform community liaison work
• Coordinate care with educational systems, mental health systems and other service
providers
• Serve on workgroups to improve outcomes
• Participate in the Continuous Quality Improvement (CQI) process
• Participate in the Quality Service Review (QSR) process
Employment History
1/1/2005 to present; State of Tennessee Department of Children’s Services; positions held:
Training Supervisor, Training Officer 1, Program Coordinator, Training Coordinator
through the Tennessee Center for Child Welfare (TCCW), Director, Team Leader, Case
Manager 2
12/10/2001-10/08/2004; Camelot Care Centers, Inc.; Counselor
Education
Master of Social Work; Date of Graduation 5/06/2006; East Tennessee State University;
Johnson City, TN
Bachelor of Social Work; Date of Graduation 12/15/2001; East Tennessee State University;
Johnson City, TN
Licensure/Certification
Licensed Advanced Practice Social Worker (LAPSW); State of TN, License number 0101,
Expiration Date: 12/31/2016
488 School Social Worker K-12, State of TN, License number 000631098, Expiration Date:
8/31/2020
Professional Memberships
National Partnership for Juvenile Services, Member (current)
Power of Putnam Anti-Drug Coalition, Member (current)
Upper Cumberland Council on Children and Youth, Member (current)
Windrowe Home Owners Association, Vice-President (current)
Western Kentucky University, Field Instructor (previous)
Tennessee Technological University, Field Instructor (previous)
Nashville State Community College, Field Instructor (previous)
East Tennessee State University, Field Instructor (previous)