This document is a resume for Beverley Anderson summarizing her extensive experience in project management, payment processing, and compliance across various roles over 30 years. She has expertise in all phases of product development, payment rules, risk management, and customer relationships. Recent experience includes independent consulting for payment testing and documentation.
1. 04/2010 to Current
Loomis, CA
BEVERLEY ANDERSON
Summary
Extensive Project Management experience in all phases of the product and systems development life-cycle from
inception through to production implementation.
Extensive knowledge of payment rules including full payment life-cycle, compliance and risk issues in all payment
environments.
Extensive knowledge of payment acceptance in the Travel and Entertainment segment - airlines, car rentals and
hotels, including acceptance, risk management and back office.
Demonstrated success in leading cross functional teams on a global basis.
Excellent customer relationship and communication skills.
Ability to rapidly assimilate business and technical knowledge at all levels - business and technical
Highlights
Product management - end-to-end product life cycle
Project management - project planning, risk
management, ongoing project tracking, status and
issues reporting
Budgeting and resource management
Performance criteria tracking
Documentation and Training
Payment card acceptance and best practices across
multiple merchant segments, including travel and
entertainment, ecommerce, face-to-face retail
Excellent communication skills
MS Office Suite - Excel, Word, Outlook, MS Project,
Powerpoint
Experience
Self-Employed - Independent Consultant
Kellogg Business Services
Contracted by a payment service quality company based in France to conduct point-of sale testing across
approximately 100 merchants in individual key U.S. cities. Testing covered multiple card acceptance scenarios
including chip and magstripe for debit and credit products. This activity included selection of merchants, test
execution and results capture.
Contracted by payment service quality company based in France to conduct testing at the point-of-sale in Mexico
City to ensure merchants offering Dynamic Currency Conversion (DCC) were in compliance of the associated
payment acceptance rules
Contracted by GlobalPlatform to project manage the development of an on-line Card Management course to
complement an existing face-to-face training program. Activities included development of the RFP for a Learning
Management System (LMS), review of RFP responses and providing final recommendations for LMS provider.
Managed overall project from RFP development through production implementation - coordinated activities with a
cross functional team located in France, India and the U.S.
Project managed the development and implementation of a Visa Self-Test Program for terminal vendors.
Provided documentation support for enhancements to Visa Acquirer Chip documentation.
Developed and implemented a compliance program for the Visa Dynamic Currency Conversion (DCC) Program.
Supported all acquirer bank and acquirer processor inquiries on a global basis.
Developed and implemented the Visa Global DCC Audit Process. Worked with a vendor external to Visa that
conducted the audit to define the merchant selection process, questionnaire and audit results reporting.
Managed overall vendor responsibilities including training for testers, audit schedule by country and provided
follow-up to all support questions received from auditors in the field.
Managed the development and implementation of the Visa Dynamic Currency Conversion (DCC) Compliance
Program, including registration and certification processes. Supported all client and processor DCC inquiries
on a global basis.
4015 Happy Road, Loomis, CA 95650 | H: 6505564126 | C: 6505564126 | andersonbeverleya@gmail.com
2. 01/2006 to 08/2009
Foster City, CA
Foster City, CA
Foster City, CA
San Mateo, CA
Cupertino, CA
Kent, England
London, England
Royal Tunbridge Wells, Kent, England
San Mateo, CA, USA
Provided research support for the level of acceptance of magstripe cards in the U.K. pror to the 2012 Olympics.
Managed Visa rule changes, including system changes, in support of increasing the transaction amount for
"small ticket" transactions in the U.S.
Defined acceptance rule enhancements for support of contactless card acceptance in the transit environment for
a U.K. roll-out.
VP - Global Acceptance Relations
Visa Inc
Developed and managed Visa International Airline Program to facilitate cross border acquiring of airline
transactions.
Worked with airline stakeholders on a global basis including Visa regional offices, IATA, Global Distribution
Systems (GDSs), merchant banks and airlines to review payment rule requirements and enhancements, including
acceptance, risk management and back office procedures based on the evolving payment needs for the airline
industry.
Managed annual Visa Global Airline Forum including development of agenda, securing industry speakers,
communicating event to attendees, coordinating facilities, and chairing event.
Reviewed payment acceptance performance at the individual airline level and provided recommendations to
optimize performance to reduce overall payment acceptance costs.
Senior Project Manager
Visa International
Project Managed rewrite of the Visa clearing and settlement system.This was a highly complex development
project that provided a common clearing and settlement architecture for debit and credit products. This project
affected 12 distinct applications and included Visa internal and external stakeholders on a global basis.
Established processes to track ongoing project status including project plans, change management, issues
tracking, and metrics measurement. Chaired regular status meetings, including core cross-functional team,
senior management and global stakeholders.
Defined approach and managed implementation of the Global Command Center providing 7x24 support for
implementation of the clearing and settlement rewrite project.
Software Development Manager
Visa International
Programmer
Visa International
Development Support
Trilogy
Production Control Analyst
Mobil Data Services
Computer Operations
Barclay's Bank
Education
Social Work
West Kent College
Home Office Certificate in Pre-Residential Childcare (PRCC)
Programming
San Mateo College
Cobol Programming
Notary Public
Commissioned California Notary Public
Certified Notary Signing Agent
(APN & CSA Registered)