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2 how to win friends & influence people

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2 how to win friends & influence people

  1. 1. Presentation On “HOW TO WIN FRIENDS AND INFLUENCE PEOPLE”
  2. 2.  Don't criticize, condemn or complain.  Give honest and sincere appreciation.  Arouse in the other person an eager want. Fundamental Techniques in Handling People……….
  3. 3.  Become genuinely interested in other people.  Smile.  Remember that a person's name is to that person the sweetest and most important sound in any language.  Be a good listener. Encourage others to talk about themselves.  Talk in terms of the other person's interests.  Make the other person feel important and do it sincerely. Six ways to make people like you
  4. 4. HOW TO CREATE INFLUENCE…….  Be a good listener…… -different from active listening -ask more questions -listen to complaints to ease tensions  Talk in terms of the other person’s interests. -find out about their interests -ask about their interests  Make the other person feel important & appreciated -recognize tangible contributions  Lead the way..
  5. 5.  The only way to get the best of an argument is to avoid it.  Show respect for the other person's opinions.  Never say, "You're wrong."  If you are wrong, admit it quickly and emphatically.  Begin in a friendly way.  Get the other person saying "yes, yes" immediately.  Let the other person do a great deal of the talking. How to win People in my Concern……
  6. 6. Let the other person feel that the idea is his or hers. Try honestly to see things from the other person's point of view. Be sympathetic with the other person's ideas and desires. Appeal to the nobler motives. Dramatize your ideas. Throw down a challenge How to win People in my Concern……
  7. 7.  Begin in a friendly way -start the conversation with sincere praise. -A pleasant tone of voice can make a big difference!  Try to honestly see things from the other person’s point of view. -Ask yourself, why would he/she want to do what I ask? -Where do our opinions on the topic differ?  Get the other person to say “yes, yes” ASAP. -Environment saturated with info. -Emphasize what both parties agree on. -Momentum of the conversation . How to win People in my Concern……
  8. 8. 1) A leader's job often includes changing your people's attitudes and behavior.  Begin with praise and honest appreciation.  Call attention to people's mistakes indirectly.  Talk about your own mistakes before criticizing the other person Some suggestions to accomplish this: Be a Leader: How to Change People Without Giving Offense or Arousing Resentment ………………..
  9. 9. A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this  Ask questions instead of giving direct orders.  Let the other person save face.  Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."  Give the other person a fine reputation to live up to.  Use encouragement. Make the fault seem easy to correct.  Make the other person happy about doing the thing you suggest.
  10. 10. ……Thanking You……

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