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How to Win Friends
and
Influence People
by
Dale Carnegie
Fundamental
Techniques in
Handling
People
• Don’t criticize,
condemn or
complain.
•Give honest
and sincere
appreciation.
•Arouse in the
other person an
eager want.
Six ways to
make people
like you
• Become genuinely
interested in the
other people.
•Smile.
• Remember that a
person’s name is
to that person
the sweetest and
most important
sound in any
language.
• Be a good listener.
Encourage others
to talk about
themselves.
• Talk in terms of
the other person’s
interests.
• Make the other
person feel
important – and
do it sincerely.
Win people to
your way of
thinking
• The only way to
get the best of
an argument is
to avoid it.
• Show respect for
the other person’s
opinions. Never
say, “You’re
wrong.”
• If you are
wrong, admit
it quickly and
emphatically.
• Begin in a
friendly way.
• Get the other
person saying
‘yes, yes”
immediately.
• Let the other
person do a
great deal of
the talking.
Let the other
person feel that
the idea is his or
hers.
• Try honestly to
see things
from the other
person’s point
of view.
• Be sympathetic
with the other
person’s point
of view.
• Appeal to other
nobler motives.
•Dramatize
your ideas.
•Throw down
a challenge.
Be a Leader: How
to Change People
Without Giving
Offense or
Arousing
Resentment.
• Begin with praise
and honest
appreciation.
• Call attention
• Talk about your
own mistakes
before
criticizing the
other person.
• Ask questions
instead of
giving direct
orders.
• Let the other
person save
face.
• Praise the slightest
improvement and
praise every
improvement. Be
“hearty in your
approbation and lavish
in your praise.”
THANK YOU
FOR
LISTENING…
Discussant:
Mr. Fernan Dela Cruz Ventura
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How to win friends and influence people by dale carnegie

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How to win friends and influence people by dale carnegie

  1. 1. How to Win Friends and Influence People by Dale Carnegie
  2. 2. Fundamental Techniques in Handling People
  3. 3. • Don’t criticize, condemn or complain.
  4. 4. •Give honest and sincere appreciation.
  5. 5. •Arouse in the other person an eager want.
  6. 6. Six ways to make people like you
  7. 7. • Become genuinely interested in the other people.
  8. 8. •Smile.
  9. 9. • Remember that a person’s name is to that person the sweetest and most important sound in any language.
  10. 10. • Be a good listener. Encourage others to talk about themselves.
  11. 11. • Talk in terms of the other person’s interests.
  12. 12. • Make the other person feel important – and do it sincerely.
  13. 13. Win people to your way of thinking
  14. 14. • The only way to get the best of an argument is to avoid it.
  15. 15. • Show respect for the other person’s opinions. Never say, “You’re wrong.”
  16. 16. • If you are wrong, admit it quickly and emphatically.
  17. 17. • Begin in a friendly way.
  18. 18. • Get the other person saying ‘yes, yes” immediately.
  19. 19. • Let the other person do a great deal of the talking.
  20. 20. Let the other person feel that the idea is his or hers.
  21. 21. • Try honestly to see things from the other person’s point of view.
  22. 22. • Be sympathetic with the other person’s point of view.
  23. 23. • Appeal to other nobler motives.
  24. 24. •Dramatize your ideas.
  25. 25. •Throw down a challenge.
  26. 26. Be a Leader: How to Change People Without Giving Offense or Arousing Resentment.
  27. 27. • Begin with praise and honest appreciation.
  28. 28. • Call attention
  29. 29. • Talk about your own mistakes before criticizing the other person.
  30. 30. • Ask questions instead of giving direct orders.
  31. 31. • Let the other person save face.
  32. 32. • Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
  33. 33. THANK YOU FOR LISTENING… Discussant: Mr. Fernan Dela Cruz Ventura

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