39 work ethics

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39 work ethics

  1. 1. 1 Work Ethics & Work Excellence - Being an Excellent Employee by Salman Shaikh
  2. 2. 2 Work Ethics • An ethic is a principle of correct behaviour. • Good work ethic means to be honest and hard working. (Character or Integrity)
  3. 3. 3 Work Excellence Work Excellence focuses on: • how well you perform your job, • what you produce and the qualities it takes to be productive, including your level of skills, knowledge and ability.
  4. 4. 4 Work Ethics&Work Excellence • Both are essential to succeed at work • If you have a great work ethic but are incompetent, employers will not want you. • Together, a good work ethic and the qualities of excellence make you valuable to any employer.
  5. 5. 5 Qualities needed for Work Ethics • Pride in Work • Attendance • Integrity • Attitude • Maximum Effort
  6. 6. 6 Pride in Work • Know the value of your contribution • Strive to be the best at whatever you do • View every job as an opportunity to make ME better and more successful
  7. 7. 7 Attendance • Be at work on time • Don’t take days off unless necessary • Be responsible when you can’t show up
  8. 8. 8 Integrity • Don’t lie, cheat or steal • Don’t cover for those who do • Follow company policies and rules
  9. 9. 9 Attitude • Be positive and open to change • Take responsibility for your feelings • Focus on giving, not getting
  10. 10. 10 Maximum Effort • Leave your personal life at home • Avoid too many breaks, calls, emails, etc. • Volunteer to do more and help others
  11. 11. 11 Work Excellence • Productivity • Customer Service • Communication • Followership • Be a Good Team Leader • Continuous Learning • Problem Solving
  12. 12. 12 Work Excellence (Cont.) • Organization • Time Management • Appearance
  13. 13. 13 Productivity • Work quickly, accurately and efficiently • Strive for productivity,not just activity • Take the initiative
  14. 14. 14 Customer Service • Treat everyone with respect and courtesy • View the customer as vitally important • See problems as opportunities to gain customer loyalty
  15. 15. 15 Communication • Communicate often with your supervisor, coworkers and other customers • Be assertive and respectful • Listen more than you speak
  16. 16. 16 Followership • Treat your supervisor with respect • Follow directions enthusiastically • Make your supervisor look good
  17. 17. 17 Be a Good Team Player • Be discreet; don’t gossip or backstab • Find the value in everyone’s contribution • Focus on the common good, not personal advancement
  18. 18. 18 Continuous Learning • Seek opportunities to learn more • Be open and willing • Ask for help and humbly accept the response
  19. 19. 19 Problem Solving • Follow a proven problem solving process • Involve others in problem solving • Practice and improve your creativity
  20. 20. 20 Organization • Develop and maintain routines • Arrange work space and tools so that you know where everything is all the time • Takes notes so that you don’t have to remember everything
  21. 21. 21 Time Management • Prioritize your tasks • Follow a daily to-do list • Keep track of appointments and work hours
  22. 22. 22 Appearance • Dress appropriately • Use your best manners • Remember that your demeanor reflects on your employer
  23. 23. 23 Thank you…. Salman Shaikh

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