1. RICHARD ARTHUR
Address: 10 Avenue down McCarthy Hill - Accra
Tel: 0242018142 / 0572 621 580
Email: richard_arthur27@yahoo.com
CAREER OBJECTIVES
I am looking to a challenging work position that will enable the utilization of my knowledge and
experience in the field, with a deep sense of social responsibility, a multicultural and enthusiastic
environment with opportunities for self–expression and personal growth which would be reflected
in the company’s growth in order to achieve corporate objectives and maximize productivity
CAREER PROFILE
A result oriented, resourceful, self-motivated and dedicated professional capable of making a difference
with strong desire to build a rewarding career in sales and marketing, customer service, client relations
profession where my service would not only deliver innovative value to business but also to serve client
interest with passion for learning.
PERSONAL PROFILES
Date of Birth 27th
march, 1979
Nationality Ghanaian
Marital Status Single
Language spoken English, Twi
HOBBIES: Listening to news, browsing on the internet, watching football

2. EDUCATIONAL BACKGROUND
INSTITUTION YEARS QUALIFICATION AWARDED
University Of Professional Studies 2011 - 2013 Bachelor Of Science In Marketing
Takoradi polytechnic 2004- 2006 Higher National Diploma in Marketing
Odoben secondary school 2000 - 2002 Senior Secondary School Certificate
WORKING EXPERIENCE
Institution : Universal Merchant Bank Ghana Limited (Abbosey Okai Branch)
Period : Nov. 2009 – Dec. 2011
Position : Sales Executive
RESPONSIBILITIES:
 Prospecting for potential customers and opening new account for them
 Helpingsmall andmediumenterpriseswhohave notregistertheircompany to
register and use their registration document to open account for them and
when they do that it will help them easily access facility from the bank.
 Advising some of the Existing customers of those who need loan facility to
build their account well so that they can use their funds as cash collateral to
access loan facilities.
 Visit and maintain regular contacts with customers to build existing banking
relationships
 Helping the customers who want to do investment especially fixed deposit and
Treasury bill to fill the investment form and advise them on the current rate
from bank of Ghana and teach them how to do the calculation on their principal
amount investing.
 Collecting and mobilizing funds from existing customers who because of their
busy schedule they cannot come to the bank personally and put those funds in
their various account for them.
Institution : Universal merchant bank Ghana Limited (Kaneshie Branch)
Period : Dec. 2011 – August. 2014
Position : Business Support Staff (Customer service Assistant)
RESPONSIBILITIES:
 Looking for customers and opening different account for them
 Checking customers balances for them
 Verify customers’ signatures for them when they forgot how they sign exactly in
the system.

3.  Using the complaints management systems to log a complain to the service quality
department to deal with it appropriately.
 Whenever cheque books and savings withdrawal books come from head office I
keyed it into cheque book management system and print report to the manager for
signing.
 Using the cheque book requisition system to request for cheque books and savings
withdrawal books for both corporate and individual account holders.
 Helping the customers by guiding them to do treasury bill and fixed deposit
 Helping the back office staff to key in bulk cash deposit slip into their various
accounts.
Company : Prince Land Real Estates
Period : October 2014 – date
Position : Marketing officer (part time)
RESPONSIBILITIES:
 Advertising our lands and locations on the internet for the prospective buyers.
 Whenever prospective buyer call I explain the buying procedures to them, our fees to charge
before we can take them to visit the site and when we can book appointment to the site
 Those who want to pay the land installment, I explain to them on how much they have to
pay as initial deposit and the remaining balance they have to spread for a year.
 I book appointment with the prospective buyers and take them to our sites to visit the lands.
CAREER ACHIEVEMENT
 In Abosseyokai branch, I was the top performer in deposit mobilization and
account opening
 Helping the branch to achieve it target giving from the management.
 In kaneshie branch, we have form groups to open account weekly, I am the group leader of my group
and more often my groups tops the account opening with 80% of my effort.
 I sometimes receive awards from the branch manager for been the most hard working and target
achiever in the branch.
PROFESSIONALSKILLS AND COMPETENCE
 Innovative, knowledge sharing and learning.
 Indepth skills in Microsoft office and internet applications

4. PERSONALSPECIFICATION
 Capable of working in a team oriented environment and building effective working relation.
 High degree of responsibility in handling resources and confidential information.
 Flexibility to work under pressure and respond to new demand.
PERSONALCORE VALUE
Integrity, hardworking, committed to goals, team player, passion for excellent and humble.
COMPUTER SKILLS AND COMPETENCIES
 Indepth knowledge in installation of soft ware programmes
 Good knowledge in hardware applications and solutions
 Good knowledge in Microsoft office applications i.e word, excel, power point, InfoPath, publisher
REFERENCE
Abraham Saka (Branch Manager – OSU)
Universal Merchant Bank Ghana Limited
Tel: 0244 236 076
Dorothy Hackman (Branch Operations Manager – Adabraka)
Universal Merchant Bank Ghana Limited
Tel: 0244 622 498
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