Want to move your career forward? Looking to build your leadership skills while helping others learn, grow, and improve their skills? Seeking someone who can guide you in achieving these goals?
You can accomplish this through a mentoring partnership. Learn more about the PMISSC Mentoring Program, where you’ll discover the incredible benefits of becoming a mentor or mentee. This program is designed to foster professional growth, enhance skills, and build a strong network within the project management community. Whether you're looking to share your expertise or seeking guidance to advance your career, the PMI Mentoring Program offers valuable opportunities for personal and professional development.
Watch this to learn:
* Overview of the PMISSC Mentoring Program: Mission, vision, and objectives.
* Benefits for Volunteer Mentors: Professional development, networking, personal satisfaction, and recognition.
* Advantages for Mentees: Career advancement, skill development, networking, and confidence building.
* Program Structure and Expectations: Mentor-mentee matching process, program phases, and time commitment.
* Success Stories and Testimonials: Inspiring examples from past participants.
* How to Get Involved: Steps to participate and resources available for support throughout the program.
Learn how you can make a difference in the project management community and take the next step in your professional journey.
About Hector Del Castillo
Hector is VP of Professional Development at the PMI Silver Spring Chapter, and CEO of Bold PM. He's a mid-market growth product executive and changemaker. He works with mid-market product-driven software executives to solve their biggest growth problems. He scales product growth, optimizes ops and builds loyal customers. He has reduced customer churn 33%, and boosted sales 47% for clients. He makes a significant impact by building and launching world-changing AI-powered products. If you're looking for an engaging and inspiring speaker to spark creativity and innovation within your organization, set up an appointment to discuss your specific needs and identify a suitable topic to inspire your audience at your next corporate conference, symposium, executive summit, or planning retreat.
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For event details, visit pmissc.org.
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1. ZAKIR KHAN
SharjahUAE
Home: 971-52-9500480 | Cell: 971-55-3217055
khan.zakir@aol.com
PROFESSIONAL SUMMARY
An unwavering commitment to customer service, with the ability to build productive
relationships, resolve complex issues and win customer loyalty.
SKILLS
Cash handling expertise
Compliance, banking laws and
regulations
Consumer banking specialist
Savvy relationship-builder
Self-sufficient
Goal-oriented
Positive
Cheerful
People-oriented
Detail-oriented
WORK HISTORY
Credit Controller/Customer Service October 2012 to Current
First Gulf Bank Hadaf Al Khaleej Debt Collection LLC (Tahseel) - SHARJAH, UAE
Contacting individuals or business via phone customers when payment is
overdue.
Asking them to settle their account and explaining the terms of their credit using
specialist computer databases to check credit records.
Re-negotiating repayment plans if people are in financial difficulties.
Setting up and maintaining customer files.
Processing payments.
Visiting debtors to collect payments (known as 'field collection') Tracing missing
debtors.
Starting legal proceedings if debts are not paid within an agreed time.
Facilitator
British Council - Karachi, Pakistan
Conduct training sessions on motivating skills.
January 2012 to June 2012
Conduct training sessions for building confidence level in students.
Conduct training sessions for Boosting up moral & presentation skills.
Sales/Customer Service
Ensign Communiqué Training - Karachi, Pakistan
February 2010 to August 2011
Out bound calls for sales purpose to international market.
Cross selling of different product.
2. Following up customer for reference business.
Crew Supervisor/Customer Service
McDonald's - Karachi, Pakistan
Look after cash counter.
Arrange stalls
Take care of customer
Cross selling on counter
Inventories on daily & monthly.
March 2009 to December 2009
EDUCATION
Karachi University
Bachelor of Computer Science: Karachi Pakistan
2014
COMPUTER KNOWLEDGE
Qualified in applications with excellent experience in MS Word, MS Excel, MS
Outlook-Language, JAVA, adobe Photoshop, Hardware & Software, and Internet
Explorer.
ACCOMPLISHMENTS
Certificate of appreciation awarded for consistently recovering the cash flow
Awarded top performer for continuous 3 quarters.
ADDITIONAL INFORMATION
Personal Details:
Nationality : Pakistani
Visa Status : Employment Visa
Birth Place : Karachi, Pakistan
Marital Status : Single
D.O.B : 1988
Religion : Islam
Driving License: Final Stage
REFERENCES
REFERENCES will be provided upon request