1. Renee Loren
1167 Ironwood Ct Apt 104
Rochester , Michigan 48307
248-321-9183, Reneemsu32@gmail.com
EXPERIENCE
PF Chang’s China Bistro Troy, Michigan
Server October 2008 - present
• Helps implement changes and train new employees; participates in new menu rollouts
• In charge of closing and making sure all the closing duties are done correctly
• Received Serve Safe Certificate
• Builds a reputation for providing excellent customer service
• Receives multiple positive evaluations from clients through online surveys or verbal praise to
management
• Earns recognition from managers for strong performance
• Maintains a positive attitude in dealing with customer service problems or dissatisfied clients
• Coaches and supervises direct reports to maintain efficient operations
• Team player that builds strong relationships with coworkers
Olive Garden Rochester, Michigan
Server September 2007 - October 2008
• Helped to make guests feel like family so they would want to come back
• Maintained a clean and productive work environment
• Had a reputation for providing outstanding service to customers
• Kept a positive attitude while addressing customer service problems
• Fulfilled duties with limited guidance
• Earned the trust and respect of coworkers
• Resolved conflict by building trust and respect from clients and coworkers
• Fostered talent by mentoring new employees
Kellogg Hotel And Conference Center East Lansing, Michigan
Banquet Server October 2004 - June 2007
• Helped to set up private events, conference breaks and meetings throughout the hotel
• Served weddings, parties, professional banquets, and other events
• Communicated effectively with front desk, IT team, and cooks
• Praised for delivering exceptional customer service
• Improved business operations by detecting and addressing inefficiencies
• Received strong performance reviews from management
• Recognized for strong work ethic by clients and managers
EDUCATION
Michigan State University East Lansing, Michigan
B.S. in Dietetics August 2002 - December 2007
• Volunteer for on-campus community service organizations
• Organized and ran retreats at St. John student parish (planning team)
• Student hall government (Holden Hall) RUBI- Respecting and Understanding Body Image; Food
and Nutrition Association; Action for Healthy Kids organization
Youngstown State University Youngstown, Ohio
Dietetic Intern August 2009 - December 2010
ADDITIONAL
• Professional Licenses and Certifications: Certified Dietary Manager (CDM)

2. • Professional Affiliations: Association of Nutrition and Foodservice Professionals
• Volunteer Activities: Woodside runners Church groups and organizations
• Technical Skills: Microsoft Office Suite, Aloha, Hotschedules
• Unique Talents and Skills: Participate in races and usually place within the top 3 in my age group