1. REBECCA L. PAWLICKI
4525 N. Custer Rd. 734-731-4003
Monroe, MI 48162 Rpawlicki713@gmail.com
CAREER PROFILE
A strong, people-oriented background with a high success rate in relationship building, productivity, and customer service.
Provides excellent communication in building relationships with people of diversity while gaining their trust and business. A
committed and willing worker to serve customers better everyday. Always looking to contribute to mutual rewarding and success
in partnership.
EDUCATION
The University of Toledo, Toledo, OH
Bachelor of Business Administration, May 2015
AACSB Accredited College of Business Administration
Major: Human Resource Management; Business Law (Minor)
Major GPA 3.4 Overall GPA 3.2
ACCOMPLISHMENTS
Was promoted to top leader of an under performing department and challenged with making it more efficient. In 3 months, we
increased productivity by 20% and reduced turnover.
EXPERIENCE
Rachel Wixey & Associates Maumee, OH May 2014 to Present
HR Intern/Service Associate
◦ Coordinate and provide service to contracted school districts for substitute needs
◦ Supports HR with Applitrack system of scheduling interviews and handling reference checks
◦ Provides overall administrative support to departments including maintaining, processing documentation and records.
◦ Proficient in online programs and technology
◦ Possess exceptional phone etiquette and customer service skills
Mary Sacco's Pizza Monroe, MI Oct. 1999 to June 2014
Assistant Manager/Store Manager
◦ Encouraged team relationship building to improve confidence and productivity of company
◦ Interviewed and conducted orientation for new employees
◦ Prepared and processed employee personnel files, documentations, and evaluations
◦ Evaluated employee performance in confidential settings with critique and praise
◦ Implemented periodic reward system "Highest Phone Average"
◦ Supported and participated in continuous improvement systems
◦ Coordinated manager and employee meetings
Meijer Belleville, MI April 2011 to April 2012
Team Leader
◦ Responsible for operations, performance, safety and health requirements of 2 retail departments
◦ Motivated team in friendly meetings to improve communication and productivity
◦ Participated in Safety Committee
◦ Maintained employee discipline and handled conflict resolutions in confidential settings
◦ Monitored team based settings to improve morale, reduced turnover and improved Mystery Shop scores
SKILLS
◦ Multitasking ◦ Proficient Microsoft Office ◦ Employee Training/Development
◦ Detailed Oriented ◦ Team Oriented ◦ Effective Listening
COMMUNITY INVOLVEMENT
The Fourth National Conference on Restorative Justice - Toledo, OH March 2013 to June 2013
Volunteer Coordinator
New Beginnings Mercy House - Ida, MI November 2010 to April 2012

2. Volunteer
ACTIVITIES
◦ YMCA member since 2009 - Participant of Turbo Kick and Zumba classes
◦ Participant of running events - "Race and Remember", "The Sparkler in Memory of Felisa Barnes"
◦ Readings on leadership and social justice