1. Rachel J. Kansanback, MHA
6824 Merrimac Lane N., Maple Grove, MN 55311
612-868-0457 ♦ Email: Rjk525@gmail.com
Personal Profile_________________________________________________________________________________
A dynamic and extremely well organized professional with a proven record of success in materials management, fire service,
philanthropic organizations, medical field, and hospitality industry. Able to quickly grasp the big picture, skillfully build strategies
aligned with business goals and reliably lead cross-functional teams to achieve successful outcomes. Exceptional communicator with
a self-motivated management style.
Skills Summary_________________________________________________________________________________
• Strong verbal and written communication skills, report writing, negotiation, itinerary planning.
• Able to relate effectively to a wide range of people.
• Solid experience in staff management and team-building.
• Highly versatile and able to quickly master new roles, responsibilities and technologies.
• Excellent customer service skills • Easily adaptable to any situation
• Self-starter • Conflict management
• Decisive problem solver • Calm under stress
• Ability to work independently • Basic life support
• Organized with keen attention to detail • Emergency Medical Technician
• Able to handle multiple tasks simultaneously • Sales, special events and marketing support
Work Experience_________________________________________________________________________________
• Tri City Management, Bloomington, MN January 2015 to Present
Catering and Sales Manager
Promoted within company because of demonstrated project and sales leadership skills.
Responsibilities: Sales; meeting catering revenue and meeting room rental goals through food and beverage. Detailing events
and pursuing up-selling opportunities to maximize revenue. Accountable for client satisfaction by ensuring catering service
standards are met and communicating with client needs from sales to appropriate departments. Use expertise to assist in
advisement of implementing changes to catering operations based on sales and guest comments. Knowledge of market industry
to secure appropriate business to maximize hotel profitability. Ensure integrity of sales data by documenting information in CI/TY
on a daily basis. Cost Control to stay within budget guidelines.
Catering and Sales Coordinator
Responsibilities: Working with clients coordinating events such as: corporate meetings and events, weddings, reunions,
birthdays, retirement, and social parties. Detail their Banquet Event and orders so they run smoothly. Includes timeline for food,
beverages, AV equipment and diet requirements. Talking with the clients, reviewing their contracts and charges for accuracy
and getting the contract signed. Coordinating the events with the Chef, salespeople, and accounting. Also do estimates, billing,
and invoice clients. We use Hotel Sales Pro for the data entry system.
• Kaskaid Corporation, Minnetonka, MN October 2015 to January 2015
Bartender
Responsibilities: Bartend at a five star restaurant, serving drinks and food to guests in a friendly, efficient manner. Assist the
General Manager with liquor inventory and ensuring the bar is stocked with the various items needed on a daily basis.
• Hopkins American Legion, Hopkins, Minnesota
Manager January 2015 to October 2015
Bartender April 2011 to February 2015
Responsibilities: Manage a staff of fifteen bartenders and six wait staff. Scheduling, ordering liquor, payroll, accounting
functions for the bank deposits, making sure the bar is in running order every day, also responsible for deliveries and paying
distributors. Bartender: Serving drinks and food to customers in a timely, friendly efficient manner. In addition to ordering and
handling all of the liquor orders.
• Bulldog Contractors, LLC, Lakeville, MN June 2014 – September 2014
Administrative Assistant,
Responsibilities: Support outside sales representatives part time with leads for sales calls for commercial and residential
properties. Which includes extensive internet research for each property. I handle initial phone contact with property owner
and have developed a spreadsheet which assists sales reps with information for each property, city, county and state involved.

2. Rachel J. Kansanback, MHA ♦ Cell: 612-868-0457 ♦ Email: rjk525@gmail.com Resume Page 2
• Hopkins Tavern on Main, Hopkins, MN February 2011 – June 2014
Bartender
Responsibilities: Serving a diverse customer base food and cocktails approximately forty-four hours a week in a friendly and
timely manner. Each day I handled approximately $3000 in cash.
• Eden Prairie Fire Department, City of Eden Prairie, MN October 2006 – September 2010
Fire Fighter, Firefighter I & II, EMT, First Responder, Hazardous Materials Tech
• Assisted Eden Prairie City Communications Technical Manager with cities new digital radio system
• Assistant to Rental Housing Inspector with administrative duties. Processed all annual and new rental housing applications
and licensing fees, communicated with rental owners, developed a process by which the city of Eden Prairie would receive and
be able to process the applications and annual fees in a timely manner.
• North Star Women’s Firefighter Association, Board Member, 2008-2010
• Assists Fire Department in other aspects – data entry, fire station tours, visit E.P. schools, Safety Camp
• Karman Inc., Denver, CO
Purchasing Manager
• Coordinated designers, merchandisers, vendors, shippers, manufacturers and sales departments.
• Negotiated pricing with vendors.
• Managed raw materials inventory to control losses.
• Managed an eight person department.
• I was responsible for a $13 million dollar annual budget.
Education_______________________________________________________________________________________
Kaplan University, Chicago, IL (GPA 3.7)
Masters in Healthcare Administration
Hennepin Technical College, Eden Prairie, MN
Major: Fire Science
Minnesota State University, Mankato, MN
BS Degree in Social and Behavioral Sciences
Major: Counseling and Sociology Minor: Psychology
Proficient Computer Skills_______________________________________________________________________
Advanced in the following
• Microsoft Office • New World database
• Microsoft Word • AmiPro
• PowerPoint presentations
Volunteer Experience____________________________________________________________________________
St Therese School of Deephaven
• Volunteering for classroom teachers
• PTA/Home & School, Co-chair
• Oktoberfest fundraiser, Co-chair, which raises over $200,000 for St Therese Church and School