1. JSR
Jeremy Scott Ramey 2015
2515 Northeast Expressway
Atlanta, Ga 30345
Home/Cell: 770.940.7288
Email: jsr110187@gmail.com - or - jeremy.ramey@marriott.com
Objective: Outstanding leader with extensive experience with a high performance record in group’s
revenue/leadership/team enhancement/events/banquet andoperations seeking the position as your new Assistant
GeneralManager.
Education: Carver High School
May, 2006
Major – JROTC
The ArtInstitute of Atlanta
August, 2009
Bachelor Fashion Marketing & Designed
Career Experiences
Courtyard by Marriott Atlanta Airport North 311AD Current Employment-2012
Hapeville, Ga Title Currently Held: Event Specialist
 Translating all information to the appropriate departments of the hotel to ensure the hotel presentation and
readiness for all Events/Groups
 Creating Banquet Event Orders, building room blocks within MARSAH/FOSSE, sending rooming lists documents
to secure the agreements between the client and the hotel.
 Conducting daily banquets inspections to ensure the meeting spaces have been arranged and ready for show
and sell.
 Utilize SFA system to manage group and meeting room turnovers and ensure Front Desk and Bistro teams are
properly prepared for all groups and events.
 Review Food & Beverages for Events/Groups to review pricing and to upsell any items to maximize profit for the
hotel
 Ensure the bistro and house-aide team executes the Food & Beverage setup, meeting space arrangements.
 Ensures that events progress seamlessly by following established procedures, collaborating with every
department of operations.
 Submitting banquets service charge for the bistro associates payroll.
 Acts as liaison between field salesperson and customer throughout the event process.
 Manage group’s room blocks and meeting space for average to large sized assigned groups.
 Ensures billing accuracy and conducts bill reviews with the client prior to processing their final bill.
 Ensuring the Group contact knows I am their point of contact from the turnover SFA till the end of their event.
Sales Review 2014 &2015
Budget 2014 Group Goal Sleeping Room $126,000 – Actual Sleeping Rooms Summary $299,929
Budget Goal F&B $55,000 - Actual Function F&B - $108,907.71
Budget 2015 Group Goal Sleeping Room $385,500 – Actual Sleeping Rooms Summary $562,809
Budget Goal F&B $75,000 - Actual Function F&B - $137,541.10
Definite Final Revenue Percentage Results 2014 – 91.91%
Definite Final Revenue Percentage Results 2015 – 98.34%
Courtyard by Marriott Atlanta AirportNorth 311AD
Hapeville, Ga 2012 -Current Employment-2012
Title Held: Front Desk Representative/Bistro
 A/R training for billing invoices and collecting payment on pass due contract invoices and groups
 Checking in & out process for hotel guest
 Completing daily deposits
 Team training for new hires for (Front Desk, Housekeeping, Bistro & House-Aide)providing Marriott
International training guides and skillset performance training
 Providing amazing customer service
 Maintaining a Front Desk GSS Scores: 89% in 2012; 93% 2013; and 100% 2014

2. JSR
Jeremy Scott Ramey 2015
 Creating new lead measures and WIG goals to improve GSS scores and customer services performances
 Handling credit and charge backs to credit card disputes
 Handling group rebates and concessions and commissions
 Bistro certificate 2014
 (TIPS) training and certificate 2012 & 2013
Courtyard by Marriott Atlanta Airport North 311AD 2012 -Current Employment-2012
Hapeville, Ga Title Held: NightAuditor Lead
 Conducting the daily deposit and safe access
 Prepared the period end packet
 Prepared the front desk weekly schedule
 Prepared the night audit packet for the General Manager
 Conducted front desk, housekeeping and bistro meeting to review new trainings and leadership concerns
Courtyard by Marriott Atlanta Buckhead/ Franchised
Atlanta, Ga 2010 – 2012
Title Held: Front Desk Representative
 Checking in and out the guest of the hotel
 Providing amazing customer service
 Maintaining a Front Desk GSS Scores: 91% in 2010; 95% 2011; and 92%2012
 Ensures that events progress seamlessly by following established procedures,collaborating with every
department of operations
 Conducting sales calls with the Director of Sales and Sales Coordinator
 Conducting cold visits to the company in the hotel area
 Reviewing the sales budget report with the Director of Sales
Skillset
 Established track record of exceptional sales results
 Excellent communication skills
 Energetic
 Accounting Receivable
 Employee New hire Training
 Bluecube/Scheduling/Actuals
 SFA Web/CI/TY
 Safe Control/Safe Access
 Groups Commissions/Groups Rebates
 Compelling leadership skills
 MICORS/FOSSE/MGS
 Checkbook
 Daily deposits
 Exceptional multitasking
Awards
 Recipient of Event Specialist of the Month of September 2014
 Recipient of Event Specialist of the Month of February 2015
 Recipient of Event Specialist of the Month of March 2015
 Recipient of Event Specialist of the Month of August 2015

3. JSR
Jeremy Scott Ramey 2015
References
 Jana Grant
Title: Extended SS/ES GROUP & CATER SLS LEADER
Contact Info: 404.825.5698
Company: Marriott International
 Wesley Shumaker
Title: SS/ES GROUP & CATER SLS LEADER
Contact Info: 678-695-9114
Company: Marriott International
 Michael Boscoe Jr.
Title: DIR-SALES-CFRST GRP &CATERING
Contact Info: 404.825.5698
Company: Marriott International
 Meredith Massive
Title: Director of Learning
Contact Info: 305.298.9917
Company: Marriott International
 Mercy Tanyi
Title: Operations Manager
Contact Info: 678.570.0428
Company: Marriott International
 Sue McCormick
Title: Director of Sales
Contact Info: 404.667.8616
Company: Interstate Hotels/Marriott Franchise
 Jose’ G. Salazar
Title: General Manager
Contact Info: 770.789.7947
Company: Marriott International
 Becky Price
Title: SENIOR ACCOUNT EXEC, AIRLINE
Contact Info: 615.828.8367
Company: Marriott International