1. Rachel Alerte
422 Christina Way, Acworth, GA 30102 | 678-231-4663 | rachel.alerte@gmail.com
PROFESSIONAL PROFILE
 Communication - Strong interpersonal and writing skills; 3.5 years of customer service; basic to
intermediate Spanish listening and speaking skills; conflict resolution and problem solving skills; public
speaking skills
 Technical - Proficient in basic word processing software (Microsoft Office); clerical skills; typing skills 65
wpm; proficient in using social media networks
 Leadership - Well-organized and able to multitask; able to direct and delegate tasks to small and large
groups; able to work independently or as a team; experience in conflict/behavioral management; 3 years
experience in fundraising
 Honors/Distinctions - Selected as Outstanding Student in Human Services of 2014; completed a 3-
semester long honors program capstone; traveled nationally and internationally to Brazil and Costa Rica as
a member of the President's Emerging Global Scholars Program
EDUCATION
Kennesaw State University – Kennesaw, GA Aug. 2010 – May 2014
Bachelor of Science in Human Services – Summa Cum Laude; Honors Program Graduate
WORK EXPERIENCE
Seasonal Sales Associate - Macy's Nov. 2014 – Jan. 2015
Greeted customers; cashiered; helped customers find merchandise; worked to meet individual sales goals
Student Assistant – Kennesaw State University Sept. 2011 – May 2014
 Worked with and greeted 50-70 college students,faculty,staff, and non-KSU students in Education Student
Services (education advising office) per day
 Answered 4 phone lines for undergraduate and graduate inquiries
 Familiar with academic requirements for admission to undergraduate and graduate education programs
 Ran front desk independently during staff meetings, department events,and Future Educators
 Learned about graduate admissions requirements and increased front desk duties during turnoverperiod
Intern – North Georgia Angel House Jan. 2014 – Apr. 2014
 Created educational/post-care life plans based on Ansell-Casey Assessments
 Led small groups of 3-4 clients to promote educational and career goals
 Helped clients develop short term and long term goals; worked with girls from ages 13 to 20
 Transferred 75 percent of client files spanning over5 years to electronic files
 Monitored clients in 15 minute “head checks” to ensure proper supervision
 Helped Independent Living Residents research GED programs and colleges
Intern – Marietta YELLS Aug. 2012 – Dec. 2012
 Worked with K-5th grade students in small groups of 8 to 20 and one-on-one; solved behavioral conflicts
 Created, researched, and directed student activities including the leading of recreational activities
independently & as co-leader
OTHER EXPERIENCE
Honors/Leadership Cohort Member – President’s Emerging Global Scholars Aug. 2010 – May 2013
 Service Project - Máximo Nivel in Costa Rica (May 2012)
 Volunteer - Hollydale Elementary in Marietta, GA (May 2012)
 Service Project - Church of God’s Children’s Home in Concord, NC (May 2011)
 Service Project - Bracelets for Brain Aneurysms at KSU (December 2010)