Alix Richards has experience in project management, customer service, and leadership through various roles at Hewlett Packard, as a personal tutor, and while on the Colorado State University track team. She has strong skills in planning, team management, communication, problem solving, and meeting customer needs. Richards is currently a contractor at Hewlett Packard where she leads customer projects, manages teams, and is responsible for business and customer solutions. She will graduate from Colorado State University in December 2015 with a Bachelor's degree in Human Development and Family Studies and a minor in Women's Studies.

1. Alix Richards Hewlett Packard Contractor
1403West Swallow Road Unit 5 C • Fort Collins, CO 80523 • alix@rlrconsultants.com • 785 893 2620
Highly motivated early career hire with a natural ability to lead complex projects through planning,
team management, and leadership
PROFESSIONAL SKILLS
Planning: During my employment at Resources for Disabled Students I gained an extensive working
knowledge of computers, Excel, Word, PowerPoint and other software. I sharpened my ability to perform detail
work with a high degree of accuracy in a timely manner. Developed strong organizational skills that enabled me
to manage time effectively in a deadline driven environment.
Supporting Academic Course: GeneralStatistics & Research Methods
 Exposed processes that establish how to create clear goals and objectives that ultimately drive an
organization.
 Focused understanding projects within the context of complex organizational settings by means of data
analysis, data input, scoping, and challenged source credibility.
Business Engagement: Advanced strong communications while developing a unique ability to build and foster
strong business relationships during employment at Hewlett-Packard. Day to day customer interaction, service,
and engagement strengthened my methods and customer service skills. I also developed the ability to satisfy
customer objections, complaints, and needs. Along with this, I mastered the skills of creating pre-briefing
documents for CIO’s in a detailed and organized fashion.
Supporting Academic Course: Professionaland Technical Communications & Program Proposal Development
 Applied functional and flexible communication skills within an expanding business environment
constantly affected by international, ethical, and diversity needs.
 Demonstrated perceptive and skillful communications that have interpersonal, listening, and speaking
skills necessary for both independent and collaborative situations.
Trainability: Innate ability to be a self-starter,problem solver, and fast pace learner. During employment at
Hewlett-Packard,problem solving and learning at a quick pace was crucialto my success. It is imperative to
operate in high stress environments while staying analytical and focused on detail.
Supporting Academic Course: ProfessionalSkills Development & Professional Relations
 Computer Information Systems support classes
 Observed the endless managers efforts to meet or exceed customer needs
 Emphasized the evolving role of a manager through leadership
Leadership: Developed self-directed, effective leadership styles and creative problem solving skills while
working as PersonalTutor. Leadership skills were also developed while on the CSU Track and Field Team.
Supporting Academic Course: Senior Seminar (Grant Writing)
 Surveyed the emerging styles of leadership and their effect while considering populous demographic,
diversity, varying situations and obstacles.
 Identified the comprehensive, integrative, and practical focus on leadership and management
 Focused on how skills and abilities in leadership and management can be developed and applied by
individuals in order to make a difference in organizations, communities, or societies.

2. PROFESSIONAL EXPERIENCE
Contractor for Hewlett Packard July 2015-Current
 Lead customer engagement to ensure that it meets all scope, time, budget and quality expectations,
through planning, controlling and managing customer projects
 Managed corporate, customer and third party vendor efforts to plan, sell and implement solutions to
customer problems
 Responsible for business as well as team management.
Partner’s Mentoring Youth Internship Aug. 2014-Dec.2014
 Daily customer service interaction with volunteers and parents of the children enrolled in program
 Scheduled and planned routes for volunteers to pick up children for certain events
 Aided in production of Christmas for Kids and Fall Festival by communicating with Venue
 Executed interviews for enrolling at risk youth into program
Personal Tutor June 2014-July 2015
 Implement different teaching strategies to better serve Jared Way
 Teach math, reading, spelling, proper social skills, and other life skills
 Aided Jared with bathroom necessities and stretching exercises
Denver Health Internship Jan. 2013-May 2013
 Shadowed Child Life Specialists and aided in play therapy
 Interacted with child patients in ER, demonstrating play therapy
Resources for Disabled Students Colorado: State University Aug. 2012-May 2015
Position Held: In Class Transcriber and Student Employee
 Accommodated hearing impaired students by taking detailed notes for them in class
 Operated van rides, assisting students by taking them to classes
 Arranged meetings for Students with the appropriate counselors
CSU Track and Field Team Aug. 2010-May2012
 Competed on the CSU track and field team for two years
EDUCATION
 Bachelor’s Degree, Human Development and Family Studies, with a minor in Women’s Studies in
December 2015,from Colorado State University, Fort Collins, CO