1. Lanisha James
Lanishajames@yahoo.com
Objective Summary
Result-driven, dedicated professional with a superb record keeping and support services seeking a position in
Administration. Skilled in organizing correspondence for management/staff/students, managing office supplies,
scheduling appointments and maintaining liaison with other departments to ensure clients/customer/students are being
services and records are organize and updated. Able to function well independently and in coordination with other
staff members to reinsure smooth office operation.
Education
Bachelors of Science | May 2014 | Florida State University
Major: Interdisciplinary Social Sciences | Minor: Hospitality Management
Associate of Arts | June 2012 | Florida A&M University
Core Competencies and Skills
Administration Support
Organized and Detailed Orientated: Well blended balance between time, space and task management.
Communication Skills: Excellent communicator; listening, oral, written and telephone/email.
Team Player: Work as a team, provide support when needed and support team goals and vision.
Possesses Good Judgment: Exhibits sound judgment and able to make reasonable decisions in the absence of
management.
Computer and Software Skills
Computers, Fax Machine, Photocopier, Scanner, Microsoft Office, CVUE, CRM, Salesforce, CID, Workday
ProfessionalExperiences
Admission Advisor | Kaplan University | September 2015-Present
Plan, organize, and control day-to-day process regarding advising, enrolling, registering, scheduling meetings,
appointments and supporting students until their program is complete.
Maintain potential and existing student’s records of enrollment, documents submitting, advising and classes.
Conduct weekly calls to students to ensure they weren’t having any issues if so to provide early interventions.
Schedule meetings between students and their Academic/FA Advisor and serve as a liaison for students.
Dedicated to problem solving and student support and assisting other department in implementing new project,
and student goals executions.
Coordinate with other staffs under management leadership student enrollment workshop to focus on the
retention of enrolled students, this program led to 98% of retention within the first term.
Learning Coordinator | AmeriCorps National Service | August 2014-June 2015
Provided at-risk middle school students with year-long intensive academic intervention to increase proficiency
in Mathematics, English, attendance and behavior/social- emotional learning.
Coordinated and hosted about 12 schoolwide events to student and family interaction.
Supported school administrators with administrative task, test monitoring and parent engagement.
Organized events to a diverse population to sustain and increase positive facility and staff morale.
Developed intervention lesson plans for groups of 15 students, consisting of detailed plans to assist and track
students’ progress in Math, English, behavior, and attendance.