1. Education
The University of Tennessee, Knoxville August 2016
Bachelor of Science in Hotel, Restaurant, and Tourism Management G PA: 3.31/4.00
Minor in Business Administration
Minor in Hispanic Studies
Work Experience
Hilton Hotel Knoxville, TN
October 2013 to present
Night Auditor August 2015 to present
 Audit and close out the business transactions from each outlet and department and prepare
information to be sent to the accounting department
 Conduct night-time security inspection on hotel property
Interim Accounts Recievable January 2016 through February 2016
 Assisted as interim accounting clerk
 Built proof against chargebacks
 Handled disputes that guests have regarding their stays
 Learned more in depth accounting principles and procedures for a hotel
Intern May through July of 2015
 Collaborated with the General Manager to create an internship program for the hotel property
 Learned and gained experience for both entry-level employees, supervisors, and department
managers
 Interned in every position of every department of a full-service hotel
Server in Restaurant October 2013 to August 2015
 Increasing both traffic and sales totals by changing atmosphere and setup of the restaurant
 Regularly recieved comment cards specifically mentioning my work in this outlet
Server in Roomservice October 2013 to August 2015
 Produce effecient and effective work in this position with a high level of guest satisfaction
Wellworx Sportsplex Memphis, TN
May through July of 2011, 2012, and 2013
Head Lifeguard/Lifeguard
 Monitored patrons and provided a safe and welcoming poolside experience
 Organized and catalogued equipment on hand for pool maintenance
 Planned project to repair life guard stands and led the other guards in executing the project
Strengths and Skills/ Accomplishments
 Earned the rank of Eagle Scout
 Employee of the Month at Hilton Hotel for June 2015
 Proficient in Spanish
 Competent in Microsoft Office including Outlook, PowerPoint, Excel, and Word
 In depth understanding of Hilton’s property management system (OnQ)
Robert Moss Montgomery II
3704 Spruce Ridge Way apt. 2013
Knoxville, TN 37920
Cell: (901) 497-2080
E-mail: rmontg14@vols.utk.edu