Preeti kulshrestha

1. Critical
incident
technique
Presented by –
Preeeti kulshrestha

2. INTRODUCTION
 CIT was originated by JOHN
FLANAGAN in 1950.
 Learning –teaching process.
 A research data collection
method.

3.  The critical and the steps which are useful for analyzing
of the event is known as critical incident technique.
 According to Flanagan,
• Critical incident is defined as extreme effective
behavior or ineffective behavior to attain the general aims
of the activity.
• Incident means any observable human activity that is
sufficiently complete in itself.
DEFINITION

4. CHARACTERISTICS
Actual
behaviour
Relevant factor Define
judgement
behavior

5. HOW TO RECORD
THE CIT
• Total period of observation
• No. of incidents
• Effective & ineffective behavior
• Spaces for signatureof the
evaluator & the person who is
being evaluated

6. USES OF CIT

7. Clinical staff &
researchers
In health care
research
Organizational
development

8. • Flexible method
• Inexpensive
• Provide rich
information
• Using
questionnaires
or interviews
• Emphasize only
rare vents.
• Relay on memory
• Even go unreported
ADVANTAGES
DISADVANTAGES

9. Conclusion

10. Thank
you