1. PHILIP.BUONAFEDE@GMAIL.COM
646-327-1106
469 FANNING STREET, STATEN ISLAND, NY, 10314
Experience
FITNESS COUNSELOR, LA FITNESS, STATEN ISLAND, NEW YORK — 2016-CURRENT
• Conduct Fitness Assessments to discover our Guest’s fitness goals and present the benefits of
membership and Personal Training
• Responsible for creating marketing and advertising materials to disperse in the community
• Facilitate Club tours and educate Guests on club amenities and the benefits of each
• Prospect leads via phone call campaigns, outdoor marketing, social media, and business
partnerships
SALES SPECIALIST/SUPPORT LEADER/ MARKET TRAINER, APPLE RETAIL, STATEN
ISLAND, NEW YORK — 2011-2015
• Acted in the role of Market Trainer for 2+ years ; responsible for organizing all market training
events for 5 retail stores; rolled out all training initiatives for ongoing training as well as new
product/service trainings; oversee mentor team in several stores to ensure training is up to par
through observation and feedback
• Facilitated market-wide CORE orientation for new employees as well as small group training in
store
• Participated in a Support Leader experience during the holidays season; spear-headed company
priorities and initiatives for the sales and technical teams; responsible for addressing any high-
level customer service issues for employees
• Responsible for mentoring new hires on company policies, products, and need-to-know
information through small and large group facilitation
• Extremely proficient with Apple products and services
• Mobile-device certified to diagnose and troubleshoot all mobile devices at the Genius Bar
• Lead in-store visual merchandising team in maintaining store standards and planning overnight
window/floor-set changes while creating a training index for newest members
CUSTOMER SERVICE ASSOCIATE, MEN’S WEARHOUSE AND TUX, STATEN ISLAND, NEW
YORK — 2008-2011
• Manage reconciliation and loss prevention
• Answer and address customers’ needs and offer assistance and advice on retail and rentals
Philip Buonafede

2. ORIENTATION COORDINATOR, ST. JOHN’S UNIVERSITY, STATEN ISLAND, NEW YORK —
2008-2012
• Responsible for being the face of St.John's for new students and parents each year as well as
delivering presentations on St. John's curriculum
• Organized and lead campus events and tours in partnership with Student Life Administration
department
• Responsible for selecting and training newest orientation leaders
Education
ST. JOHN’S UNIVERSITY, STATEN ISLAND, NEW YORK
Bachelor of Communications May 2016
Skills
• Proficient in Apple iWork (Pages, Number, Keynote)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Personally customized and built a desktop gaming PC
• Knowledgable in Kronos Workforce Management systems