1. Pavandeep Sandhu (B.Eng. /M.B.A.)
Mobile No. – 07878271285
pssandhu2@hotmail.com
Dynamic and self-motivated Branch Manager currently working in the financial services
sector.
Have a wealth of experience in management within Financial sector, Retail, Customer
service, Sales, Distribution and F.M.G.C.
Proven record of driving great performance, customer service, target oriented,
communication, recruitment, investigation and disciplinary, recruitment and staff training.
Developed my current Loans 2 Go branch from bottom to top 10 performances within the
group.
Loans2go Limited Reading - Berkshire
Branch Manager March2015 – To Date
Primary responsibility for branch management and in-branch services, financial product
sales, customer services, management of lending risk and cash loss of the retail customer
base.
Objectives include maximizing branch revenues, increasing sales and customer
satisfaction.
Mentoring, training and development of new staff.
Responsible for preparing legal documents including presentation to a solicitor.
Managing the day-to-day operations and activities to ensure operational integrity and
compliance with FCA requirements and company policies and procedures.
Office management functions associated with running an independent office.
Coral Racing Limited Reading - Berkshire
Cluster Support Manager June 2007 – Mar 2015
Responsible for achievement of targets within budgets, all management functions, rotas
and control activities and promotions for all my 4 shop in Reading.
I am also accountable for all shop floor operations, staff recruitment and training, allocation
of responsibilities, teamwork coordination, investigation, disciplinary and motivation by
displaying efficient leadership qualities.
Achieved my targets for the last 8 years continuously and given growth to my shop and
maintained a high retail standard on the Customer relations.
Achieved the targets under the budget and achieving gold standard with 100 % score
twice in the company and NPS 10 out of 10 in all eight waves in the last 2 year for mystery
customer visits. I have also secured 100% on the shop security audit.
McColl'S / T.M. Retail Reading - Berkshire
Deputy Manager June 2006 – June 2007
Managed all shop floor operations successfully including Inventory, Shelf displays,
Merchandising etc. yielding in the increase of sales and shop hygiene.
Handled all systems and reporting efficiently as per the company norms.
Managed the team and coordination under the budget and plan of the organisation.
2. Costcutter Reading - Berkshire
Retail Manager Feb 2005 – June 2006
Handle Retail operations in seven outlets located at key points at Reading.
To control the operations of the organisation regarding Systems, Purchases, Banking,
Accounting and Store Management.
Implemented systems in Accounting, Banking and Records for all the stores of the
organisation.
Responsible for purchase and inventory management with stock control FIFO.
CO – OP stores Reading - Berkshire
Shop Assistant Apr.2005 – July 2005.
Nokia India Pvt. Limited (RDS – Jagat Singh & Sons Agencies) May 2004 – Dec 2004
Manager (Operations)
Pepsi Foods Limited (Dhillon Kool Drinks and Bev. Ltd.) Oct.1997 – April 2004
General Manager/M.E.M.
Coca Cola India (Franchise Kandhari Beverages Limited.) Apr.1996 - Sept.1997
Area Sales Manager.
Coca Cola India (Franchise - Ludhiana Beverages Limited.) Oct’ 1994 - Apr’ 1996
Distribution and Logistics Manager.
Education:
Graduation/Degree – B.E. (Mechanical) – Guru Nanak Dev Eng. College.
Post-Graduation – MBA (Marketing) -- I.G.N.O.U., New Delhi.
Other Qualification(s) – Post Graduate Diploma in Marketing Management.
– Post Graduate Diploma in Management.
Contact Detail: 7 Repton Road,
Earley,
Reading.
Berkshire
RG6 7LJ