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Pavandeep Sandhu (B.Eng. /M.B.A.)
Mobile No. – 07878271285
pssandhu2@hotmail.com
 Dynamic and self-motivated Branch Manager currently working in the financial services
sector.
 Have a wealth of experience in management within Financial sector, Retail, Customer
service, Sales, Distribution and F.M.G.C.
 Proven record of driving great performance, customer service, target oriented,
communication, recruitment, investigation and disciplinary, recruitment and staff training.
 Developed my current Loans 2 Go branch from bottom to top 10 performances within the
group.
Loans2go Limited Reading - Berkshire
Branch Manager March2015 – To Date
 Primary responsibility for branch management and in-branch services, financial product
sales, customer services, management of lending risk and cash loss of the retail customer
base.
 Objectives include maximizing branch revenues, increasing sales and customer
satisfaction.
 Mentoring, training and development of new staff.
 Responsible for preparing legal documents including presentation to a solicitor.
 Managing the day-to-day operations and activities to ensure operational integrity and
compliance with FCA requirements and company policies and procedures.
 Office management functions associated with running an independent office.
Coral Racing Limited Reading - Berkshire
Cluster Support Manager June 2007 – Mar 2015
 Responsible for achievement of targets within budgets, all management functions, rotas
and control activities and promotions for all my 4 shop in Reading.
 I am also accountable for all shop floor operations, staff recruitment and training, allocation
of responsibilities, teamwork coordination, investigation, disciplinary and motivation by
displaying efficient leadership qualities.
 Achieved my targets for the last 8 years continuously and given growth to my shop and
maintained a high retail standard on the Customer relations.
 Achieved the targets under the budget and achieving gold standard with 100 % score
twice in the company and NPS 10 out of 10 in all eight waves in the last 2 year for mystery
customer visits. I have also secured 100% on the shop security audit.
McColl'S / T.M. Retail Reading - Berkshire
Deputy Manager June 2006 – June 2007
 Managed all shop floor operations successfully including Inventory, Shelf displays,
Merchandising etc. yielding in the increase of sales and shop hygiene.
 Handled all systems and reporting efficiently as per the company norms.
 Managed the team and coordination under the budget and plan of the organisation.
Costcutter Reading - Berkshire
Retail Manager Feb 2005 – June 2006
 Handle Retail operations in seven outlets located at key points at Reading.
 To control the operations of the organisation regarding Systems, Purchases, Banking,
Accounting and Store Management.
 Implemented systems in Accounting, Banking and Records for all the stores of the
organisation.
 Responsible for purchase and inventory management with stock control FIFO.
CO – OP stores Reading - Berkshire
Shop Assistant Apr.2005 – July 2005.
Nokia India Pvt. Limited (RDS – Jagat Singh & Sons Agencies) May 2004 – Dec 2004
Manager (Operations)
Pepsi Foods Limited (Dhillon Kool Drinks and Bev. Ltd.) Oct.1997 – April 2004
General Manager/M.E.M.
Coca Cola India (Franchise Kandhari Beverages Limited.) Apr.1996 - Sept.1997
Area Sales Manager.
Coca Cola India (Franchise - Ludhiana Beverages Limited.) Oct’ 1994 - Apr’ 1996
Distribution and Logistics Manager.
Education:
Graduation/Degree – B.E. (Mechanical) – Guru Nanak Dev Eng. College.
Post-Graduation – MBA (Marketing) -- I.G.N.O.U., New Delhi.
Other Qualification(s) – Post Graduate Diploma in Marketing Management.
– Post Graduate Diploma in Management.
Contact Detail: 7 Repton Road,
Earley,
Reading.
Berkshire
RG6 7LJ

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CURRENT RESUME

  • 1. Pavandeep Sandhu (B.Eng. /M.B.A.) Mobile No. – 07878271285 pssandhu2@hotmail.com  Dynamic and self-motivated Branch Manager currently working in the financial services sector.  Have a wealth of experience in management within Financial sector, Retail, Customer service, Sales, Distribution and F.M.G.C.  Proven record of driving great performance, customer service, target oriented, communication, recruitment, investigation and disciplinary, recruitment and staff training.  Developed my current Loans 2 Go branch from bottom to top 10 performances within the group. Loans2go Limited Reading - Berkshire Branch Manager March2015 – To Date  Primary responsibility for branch management and in-branch services, financial product sales, customer services, management of lending risk and cash loss of the retail customer base.  Objectives include maximizing branch revenues, increasing sales and customer satisfaction.  Mentoring, training and development of new staff.  Responsible for preparing legal documents including presentation to a solicitor.  Managing the day-to-day operations and activities to ensure operational integrity and compliance with FCA requirements and company policies and procedures.  Office management functions associated with running an independent office. Coral Racing Limited Reading - Berkshire Cluster Support Manager June 2007 – Mar 2015  Responsible for achievement of targets within budgets, all management functions, rotas and control activities and promotions for all my 4 shop in Reading.  I am also accountable for all shop floor operations, staff recruitment and training, allocation of responsibilities, teamwork coordination, investigation, disciplinary and motivation by displaying efficient leadership qualities.  Achieved my targets for the last 8 years continuously and given growth to my shop and maintained a high retail standard on the Customer relations.  Achieved the targets under the budget and achieving gold standard with 100 % score twice in the company and NPS 10 out of 10 in all eight waves in the last 2 year for mystery customer visits. I have also secured 100% on the shop security audit. McColl'S / T.M. Retail Reading - Berkshire Deputy Manager June 2006 – June 2007  Managed all shop floor operations successfully including Inventory, Shelf displays, Merchandising etc. yielding in the increase of sales and shop hygiene.  Handled all systems and reporting efficiently as per the company norms.  Managed the team and coordination under the budget and plan of the organisation.
  • 2. Costcutter Reading - Berkshire Retail Manager Feb 2005 – June 2006  Handle Retail operations in seven outlets located at key points at Reading.  To control the operations of the organisation regarding Systems, Purchases, Banking, Accounting and Store Management.  Implemented systems in Accounting, Banking and Records for all the stores of the organisation.  Responsible for purchase and inventory management with stock control FIFO. CO – OP stores Reading - Berkshire Shop Assistant Apr.2005 – July 2005. Nokia India Pvt. Limited (RDS – Jagat Singh & Sons Agencies) May 2004 – Dec 2004 Manager (Operations) Pepsi Foods Limited (Dhillon Kool Drinks and Bev. Ltd.) Oct.1997 – April 2004 General Manager/M.E.M. Coca Cola India (Franchise Kandhari Beverages Limited.) Apr.1996 - Sept.1997 Area Sales Manager. Coca Cola India (Franchise - Ludhiana Beverages Limited.) Oct’ 1994 - Apr’ 1996 Distribution and Logistics Manager. Education: Graduation/Degree – B.E. (Mechanical) – Guru Nanak Dev Eng. College. Post-Graduation – MBA (Marketing) -- I.G.N.O.U., New Delhi. Other Qualification(s) – Post Graduate Diploma in Marketing Management. – Post Graduate Diploma in Management. Contact Detail: 7 Repton Road, Earley, Reading. Berkshire RG6 7LJ