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Erik Zimmerman
11814 SW Pointer Way Apt O
Portland, OR 97225
503-881-8941
zimmermanerik09@gmail.com
SUMMARY OF QUALIFICATIONS
I am looking for a job with potential for not only advancement but also for
fun. I’m a hard worker and like to learn. I enjoy contributing to a strong
team, am very easy to get along with, and appreciate good customer service.
Any job that will put me in contact with people will put me in a place to not
only succeed for myself, but for the company as well.
SKILLS
10 years of cashier experience.
3 years of management experience.
8 plus years of retail experience.
EMPLOYMENT
adidas Employee Store
Portland, OR
January 2015 - Present
Team Lead
 Maintaining a high level of customer service through coaching associates on
adidas best practices.
 Onboarding and training new hires on technology, best practices and adidas
company standards.
 Balancing tills and placing bi weekly change orders.
 Maintaining stock levels and partnering with Back of House and Offsite
team’s to make sure product arrives and is merchandised in a timely manner.
 Ensured and enforced store Key Performance Indicator goals and maximizes
opportunities within the business.
 Professionally cater to company sponsored athletes and assets.
 Keep team updated on new product launches and technologies through daily
team huddles and release date calendar.
Adidas Employee Store
Portland, OR
November 2008-December 2014
Retail Sales Associate/Trainer
 Training new hires, including management, on company technologies, sales
practices and company standards.
 Operating a point of sale computer system.
 Maintaining stock levels in order to meet company and store goals.
 Maintaining and exhibiting excellent customer service by asking valid open
ended question and actively listening to customer needs.
 Learning and sharing adidas brand history and developments.
adidas Sport Performance Store
Seattle, WA
July 2007 - October 2008
Sales Associate
 Operating a point of sale computer system.
 Maintaining stock levels in order to meet company and store goals.
 Maintaining and exhibiting excellent customer service by asking valid open
ended question and actively listening to customer needs.
 Learning and sharing adidas brand history and developments.
City Bites Subs
Oklahoma City, OK
June 2006 - Dec 2007
Assistant Manager
 Balancing till’s and store bank.
 Placing and receiving food and supply orders.
 Maintaining a clean work environment through earning food handlers license
and meeting Oklahoma county standards.
 Taking and delivering catering orders in company van.
 Leading a staff of up to 15 employees.
City Bites Subs
Oklahoma City, OK
December 2002 - May 2006
Cook/Food Prep
 Maintained a clean workstation to meet Oklahoma county standards.
 Maintained proper food storage to keep it fresh.
 Operated multiple cooking devices and prepared food to the customer’s
standards.
 Maintained functional kitchen equipment and ensured customer dining area
was clean and well stocked.
 Answered product and service related questions.

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Resume.2015

  • 1. Erik Zimmerman 11814 SW Pointer Way Apt O Portland, OR 97225 503-881-8941 zimmermanerik09@gmail.com SUMMARY OF QUALIFICATIONS I am looking for a job with potential for not only advancement but also for fun. I’m a hard worker and like to learn. I enjoy contributing to a strong team, am very easy to get along with, and appreciate good customer service. Any job that will put me in contact with people will put me in a place to not only succeed for myself, but for the company as well. SKILLS 10 years of cashier experience. 3 years of management experience. 8 plus years of retail experience. EMPLOYMENT adidas Employee Store Portland, OR January 2015 - Present Team Lead  Maintaining a high level of customer service through coaching associates on adidas best practices.  Onboarding and training new hires on technology, best practices and adidas company standards.  Balancing tills and placing bi weekly change orders.  Maintaining stock levels and partnering with Back of House and Offsite team’s to make sure product arrives and is merchandised in a timely manner.  Ensured and enforced store Key Performance Indicator goals and maximizes opportunities within the business.  Professionally cater to company sponsored athletes and assets.  Keep team updated on new product launches and technologies through daily team huddles and release date calendar.
  • 2. Adidas Employee Store Portland, OR November 2008-December 2014 Retail Sales Associate/Trainer  Training new hires, including management, on company technologies, sales practices and company standards.  Operating a point of sale computer system.  Maintaining stock levels in order to meet company and store goals.  Maintaining and exhibiting excellent customer service by asking valid open ended question and actively listening to customer needs.  Learning and sharing adidas brand history and developments. adidas Sport Performance Store Seattle, WA July 2007 - October 2008 Sales Associate  Operating a point of sale computer system.  Maintaining stock levels in order to meet company and store goals.  Maintaining and exhibiting excellent customer service by asking valid open ended question and actively listening to customer needs.  Learning and sharing adidas brand history and developments. City Bites Subs Oklahoma City, OK June 2006 - Dec 2007 Assistant Manager  Balancing till’s and store bank.  Placing and receiving food and supply orders.  Maintaining a clean work environment through earning food handlers license and meeting Oklahoma county standards.  Taking and delivering catering orders in company van.  Leading a staff of up to 15 employees.
  • 3. City Bites Subs Oklahoma City, OK December 2002 - May 2006 Cook/Food Prep  Maintained a clean workstation to meet Oklahoma county standards.  Maintained proper food storage to keep it fresh.  Operated multiple cooking devices and prepared food to the customer’s standards.  Maintained functional kitchen equipment and ensured customer dining area was clean and well stocked.  Answered product and service related questions.