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Paul Pelmon Jr.
Health Equity Consultant
413 Muirfield Court, Plum, Pennsylvania 15239
412-292-3003
Email: pelmonp@comcast.net
Summary:
Highly dedicated and skillful professional with specialized knowledge and achievement in the Health Equity area.
Our efforts resulted in Highmark receiving the Innovation in Reducing Health Care Disparities Award by the
National Business Group on Health. We also received the National Committee for Quality Assurance
Multicultural Health Care Distinction award two cycles in a row. I am motivated and proactive with experience in
identifying critical areas, initiating immediate improvements, and ensuring compliance with specific policies and
regulations. Dedicated individual who exhibits the highest degree of professionalism, focused on improving
organizational performance with strong communication skills, effective in communicating with individuals at any
level and backgrounds.
Qualifications:
 5 years in healthcare field.
 Experience managing multiple projects concurrently and meeting all deliverables.
 Ability to develop mutually effective relationships with senior leaders, business partners, peers and
external stakeholders to achieve results.
 Ability to work with diverse stakeholders.
 Public speaking skills.
Professional Experience:
Health Equity Consultant – Highmark, Inc., Pittsburgh, PA November, 2011 – Present
The Health Equity and Quality Services area works to eliminate health care disparities and achieve health equity
by addressing health literacy, cultural competency and language access to improve health care quality and
services for our diverse customers – where they live, work, play, worship & receive health care. I provide
consultative and operational guidance, input, direction and assistance to various areas within the organization to
develop, implement and maintain programs and processes for health equity and quality in compliance with
internal policies, external best practices and developing accreditation standards and policies.
 Implement processes for improvement measurement methodology including performance measurement,
health care quality assessment and quality improvement measurement.
 Develop and submit all documentation and updates required for the Quality Management Department for
NCQA compliance including Annual Action Plan, Year End documents (Program Description, Program
Evaluation and Action Plan).
 Develop and implement interventions for network providers that address health care disparities, cultural
competency and/or health literacy.
 Assist in the development of programs, toolkits, brochures and other communications to target physicians
and office staff.
 Formal presentations to diverse audiences including management, staff and customers including
facilitation of discussions.
 Conference calls with internal business units, network providers and vendors.
 Managed the vendor relationships and resolved issues in a timely manner.
 Work in collaboration with other business areas to recruit and influence network providers to participate in
quality improvement activities that reduce disparities, improve cultural competency and/or health literacy.
 Assist in timely submission of all business RFP's and RFI's as well as all regulatory documentation
pertaining to disparity reduction; culturally and linguistically appropriate services and health literacy.

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 Lead, plan and facilitate internal workgroups and committees that address key health equity issues
across the enterprise and externally to advance the vision and mission of the company.
 Assist in the development, implementation and evaluations of programs that have the potential to reduce
disparities, improve cultural competency and increase health literacy for all within the company,
subsidiaries and partnerships.
 Serve as representative on various work groups and task forces to provide knowledge and expertise as it
related to health equity and input into strategic decisions which may impact corporate accreditation and
on-going regulatory compliance or quality improvement activities.
 Documentation of meeting agendas and minutes.
 Apply expertise and experience to competitive marketplace to help the growth and retention of diverse
customers.
Director of Operations and Associate Director – Centers for Healthy Hearts and Souls, Pittsburgh, PA
August 1999 – 2011
 Oversight of the day-to-day activities of the organization.
 Oversight overall financial management of organization budget and contracts.
 Motivated and managed cross functional teams and work with clients to drive the implementation of
programs.
 Responsible for hiring, evaluating and providing oversight of training for staff of 50+ consultants.
 Supervised and coached staff consultants on a weekly basis.
 Managing grantor contracts for compliance.
 Prepared quarterly and annual reports for foundations, grantors and health plans.
 Provided leadership for program planning, goal setting and policy development to support the mission
and strategic direction of the organization.
 Problem solving regarding program goals and met with program grantors and foundations to discuss
program outcomes.
 Formal presentations to community organizations, churches, funding agencies, schools and universities.
 Developed, implemented and maintained program policies and procedures of the organization.
 Evaluated and managed the design, development, and coordination of programs in expansion locations.
 Conducted fitness assessment evaluations on exercise participants.
 Collected and reviewed health and wellness data for multiple programs.
 Prepared program logic models of goals and objectives.
 Responsible for planning and organizing the organization annual walk fundraiser - $10,000 + annually.
 Community planning, organizing and developing relationships with community partners and vendors.
 Regular meetings with Executive Director around fiscal planning.
 Worked with minimal guidance: Guidance received on only the most complex tasks
Additional Skills:
 Six Sigma Yellow Belt certification 2015
 Proficient with Microsoft Office Word & Excel
 Toastmasters International 2014 - Present
Education:
 Bachelor of Science in Business 2009 Point Park University, Pittsburgh, PA
Professional Associations:
 Healthy Start Inc. Board of Directors
 American Heart Associations & American Stroke Association Executive Leadership Team