1. Melody Conner
2657 Lenox Rd. #161 Atlanta, GA., 30324
Phone: 678-491-0131 E-Mail:melody.conner@yahoo.com [MC]
HOSPITALITY PROFESSIONAL
Results orientated professional with strongbackground in group process and buildingorganizational capacity. Dependable
Hospitality professional offeringthree years of experience in multipleroles includingrestaurantand management roles.
Expertise in helpingleaders and boards build stronger,more effective teams. Valued for helping consumers/teams think
strategically and engage in meaningful conversations thatallowfor reflection and inquiry thatlead to change. An
exceptional facilitator and trainer; skilled atdesigninginteractiveprocesses thatgain buy-in and commitment to action
plans.Undaunted and resolved catalystwith solid relationship-building techniques and maximizingcustomer satisfaction.
Core competencies include:
CurriculumDesign Trainingand Development Therapeutic Strategies Eye for Detail
Marketing Initiatives Payroll and Budgeting Revenue Generation Service-Minded
Communication Needs Assessment Program Evaluation Word Press Blogger
Experience
Chef (Lake Lanier, VIllagio Italian Restaurant, Eurest) 2012-Present
High volume production and catering experience
Integrated social media efforts with inbound marketing strategy to maximize results and increaseconsumer engagement,
and on average increased engagement and follower counts by more than 150%
Responsiblefor maintaining food quality and ensuringguestsatisfaction.
Maintained standards of hygiene and safety throughout the kitchen.
Ensured that all sanitation and proper food handlingpractices aremaintained.
Motivated team to uphold standards of preparation as well as maximizingproductivity and profitability.
Set standards and maintain food presentation quality.
Received all goods and ensure that they meet company quality specifications.
Ensured that support staff is followingrecipes correctly.
Behavior Therapist/Assessor (SBZ Services, LLC) 2011-2012
Collaboratewith other staff members to perform clinical assessments and develop treatment plans.
Evaluate clients' physical or mental condition based on review of clientinformation.
Refer patients, clients,or family members to community resources or to specialists asnecessary.
Gather information aboutcommunity mental health needs and resources that could be used in conjunction with therapy.
Develop and implement treatment plans based on clinical experienceand knowledge
Community Service Individual (PCDC Development) 2010-2011
Assists clients in development and implementation of a careplan tailored to the clients needs and issues,designed to
improve basic functioningin daily and community living.
Acts as a liaison,clientadvocates and coordinator amongthose involved with the client’s careincludingCOREservices and
other community referral sources,includingmedical,community placements, corrections and mental health providers.
Provides ongoingeducation to clientand family members in the form of verbal and/or written consultation or educational
materials.
Carries a caseload and provides timely and accuraterecordkeepingand reports as required for assistingclients.
2. 2
Collaborates with therapistand psychiatristregardingclientcare.
Coordinates schedulingof annual assessmentfor medication management of clients
Instructor (Henry County Public Schools) 2007-2010
Conducted needs analysisfor user groups based on analysisto determine trainingneeds and learningstrategies
Plan,prepare and deliver instructional activities thatfacilitateactivelearningexperiences
Analyzed evaluation results and provided feedback to management on effectiveness of curriculumand delivery
Develop schemes of work and lesson plans
Establish and communicateclear objectives for all learningactivities
Successfully organizemultipleactivities and projects;delivered in specific timeframes
Providea variety of learningmaterials and resources for use in educational activities
Identify and select different instructional resources and methods to meet students' varyingneeds
Instructand monitor students in the use of learningmaterials and equipment
Use relevant technology to supportinstruction
Observe and evaluate student's performance and development
Education
BACHELOR OF SCIENCE IN SOCIAL SCIENCES 2005-2007
Mercer University,Macon Georgia
Dean’s List, Spring2006;President’s List, Spring2007
MASTER OF SCIENCE IN EDUCATION 2008-2010
Walden University,Minneapolis,MN
PROFESSIONAL CERTIFICATION AND AFFILIATION
Bing Ads Accredited Professional; Member of Toastmasters International Club #01475033; Emory University,Rollins School of Public
Health Grant-WritingTrainingCertificate;Red Cross FirstAid/CPRCertification;40hours Behavioral Health and Developmental
DisabilitiesCertificateof Completion
Skills
Ability to handle confidential material in a professional, highly ethical manner. Strong verbal and written
communication skills and possess a high degree of attention to detail. Interpersonal skills to build and maintain
professional relationships with clients, customers, and co-workers. Time management and organization skills to
effectively prioritize multiple objectives and achieve volume goals. Knowledgeable of social media
optimization, currently studying for Google Adwords Certification.