1. Kathy Ann Dougherty
Pine Lakes Parkway, Palm Coast, FL
570-578-0958 (C) – kadougherty56@gmail.com (email)
Summary
Dedicated Social Service Professional with strong background in case management, counseling, mental health
services, family social services and fields. Extensively trained in addictive, behavioral, career counseling and
mental health issues. Proven successful track record in the areas of program development, marketing,
recruitment and comprehensive case management. Supervised of staff and volunteers. Expanded agency
services by positive management style, developing realistic operational goals, tracking progress of the
department and expanding agency services to the Community. Developed and cut expenses of department
budget. Taught post-secondary Education classes. Provided individual and group counseling services to
customers, in addition developed and presenting informational workshops. Worked with community
organizations, referral agencies and funding source to expand agency services. Excellent computer skills.
Previous experience as a case manager/ counselor in the areas of Family Services, Volunteer Mentoring
Program, Mental Health, Developmentally Disabled, and Drug and Alcohol Prevention.
Professional Experience
2015-2016 Group Facilitator
EDSI
Philadelphia, PA
• Group leader presenting information sessions to unemployed and underemployed clients at the Career
Link.
2015 HELOC Coordinator- Temporary Project Position
Title Resource Group
Mount Holly, NJ
• Prepare closing documents for Home Equity Line of Credit.
2014-2015 Homebuyer Counselor
Housing Development Corp
Wilkes Barre, PA
• Completed initial assessment of eligible for first time home buyers to receive County Community
• Development funding for closing cost assistance.
• Present informational sessions to first time home buyers
• Assisted home buyers through the purchase process
2013-2014 Career Counselor
Red Rock Job Corps Center
Lopez, PA
• Provided individual and group counseling to at risk students in a residential setting.
• Assessed student's progress in the areas of academics and trade completion, developed plan
• with student's to successfully complete the program
• Build rapport with students and assisted in the area of retention and adjustment.
• Facilitated a weekly discussion group about independent Life Skills
• Communicated regularly with family members and significant others during the treatment process.
• Established expectations for students in residential setting assigned and set limits for behavior

2. 2008-2013 Family Service Manager
Habitat for Humanity
St Augustine, FL
• Instituted changes to goals and policies for the Family Service Department that made the affiliate
RESPA Compliment
• Provide direct services to families, including recruitment, intake and monitoring progress of the
families preparing to purchase a home
• Complete required paperwork for home closings from pricing to documentation for
government down payment assistance and underwriters
• Supervise staff and volunteers
• Supervise Scholarship Program and private foundation funded program for home owners and their
children
• Developed and implemented efficient accounting, financial and operational systems.
2006-2007 Case Manager
Goodwill Industries - Suncoast
Tampa, FL
• Coordinate education and career exploration program for at- risk youth involved in the Drug
Court Program.
• Interviewed and assessed assigned new clients weekly.
• Worked with clinical psychiatrist to draft treatment plans for a caseload of 55+ clients
• Communicated with local agencies, schools, churches, courts and employers regarding client
involvement and attendance in programs.
• Built positive rapport with law enforcement officers, court officials and community service
agencies.
1999-2006 Off Center Training Coordinator & Career Development Counselor
Keystone Job Corps Center
Drums, PA
• Monitor student's career goals, assisted students with adjustment to community college setting
• Provided training in the area of financial aid application, including verification
• Liaison with college staff on behalf of the students and job corps program
• Maintained electronic records
• Provide career counseling to first generation students attending college
• Developed rapport with students and provided counseling to work on adjustment issues to
living in a residential setting
• Monthly individual and group counseling
• Taught employability skills workshops
• Developed partnerships with industry and secondary education institutions.
Education
Wilkes University, Wilkes-Barre, PA
Master of Science Education - Concentration in classroom Technology
Kings College, Wilkes-Barre, PA
Bachelor of Arts in Criminal Justice and Sociology (double major)
Home buyer Specialist Training and Mortgage Origination through PA Housing and Finance Agency, Florida
Housing and Finance Corp, & Habitat for Humanity – International