1. Kalei Heartland, MS-HED
6901 Marble Ave NE
Albuquerque, NM 87110
(505) 504-5222
gracenbalance@aol.com
SUMMARY OF QUALIFICATIONS
Background includes a solid track record in Wellness Management and Public Health Education, with a proven ability to
develop and implement programs that serve as dynamic tools for personal and organizational development.
EDUCATION
♦ New Mexico State University: Graduate degree in Community Health Education December 2013
♦ B.S. in Health and Wellness/Health Management/ Middle Tennessee State University, TN May 1996
CERTIFICATIONS AND QUALIFICATIONS
♦ Chiropractic Assistant Certification: conducted educational rehab exercise workshops, classes & health fairs
♦ Facilitator Training (Dollar General Corporation)
SOFTWARE PROFICIENCY
PHP On-Line, Epic, Xactimed, JP Morgan billing, MS Office Suite
AREAS OF STRENGTH
♦ Excellent organizational and interpersonal skills
♦ Anticipating problems and making recommendations for achieving objectives
♦ Strong written and verbal communication skills; training and motivating others
PROFESSIONAL EMPLOYMENT
Gift Givers Anonymous (GGA) October 2012 to Present
Founder/Director
♦ Administration and data documentation of all aspects of the organization.
♦ Networking and collaborating with estate sale organizations, non profits, and private donors.
♦ Logistical management of all components of the organization including estate sale pickups, private donor pickups and
coordinating of volunteers.
Susan G. Komen Corporation: Cultural Competency Workshop for Healthcare Providers & Educators
♦ Interned January to May 2013
♦ Assisting the executive director with organizing and producing regional all-day workshop for February 21, 2014; continuing
educational credit (CEC) for providers and educators
Community Educator (Contractor) - YWCA November 2010 – February 2012
♦ Conducted educational workshops and health fairs to meet the health needs of the Albuquerque area
♦ Monitored and evaluated effectiveness of programs and workshops
Physician Services Biller - Presbyterian Billing Center May 2009 – January 2012
Performed secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers
♦ Uploaded and monitored billing reports; corrected billing errors on final bills before sending to claims agencies
♦ Analyzed and resolved pre-billing compliance
Health Advisor - Gordian Health Solutions, Nashville, TN September 2007-March 2008
♦ Trained, motivated and counseled participants in the program, helping them to accomplish their individual goals
♦ Educated and counseled participants on various health topics such as stress management, diabetes, cholesterol reduction,
exercise and high blood pressure
♦ Designed and implemented wellness plans for each individual, performed weekly follow up evaluations and created
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2. Kalei Heartland Resume
effective long terms maintenance plans for each individual
♦ Conducted educational workshops, classes and health fairs
Breast Health Project Coordinator - Girls Incorporated, Chattanooga, TN October 2005 – January 2006
♦ Responsible for implementing all departmental policies and procedures
♦ Conducted educational workshop, classes and health fairs to meet the health needs of the area
♦ Maintained professional relationships with doctors, school officials, parks and recreation officials, Y-ME Breast Cancer
Organization, breast cancer survivors and Susan G Komen Foundation
♦ Coordinated and conducted health education training, and health fairs within the Hamilton County school system
♦ Recruited, and trained student and community volunteers to assist with community workshops, and activities
♦ Managed expenditures, kept records and release forms, evaluated effectiveness of programs and workshops implemented
Fitness Center Manager - Dollar General Corporation, Goodlettsville, TN December 1999-January 2005
Managed and operated a corporate wellness program for a Fortune 300 retailer. Initiated programs for and to assist employees
in the corporate office as well as seven Distribution Centers and over 7,000 retail stores.
♦ Successfully set up, designed, organized and implemented 5,000 square foot corporate wellness center that exceeded
corporate expectations.
♦ Performed new employee trainings. Such trainings consisted of wellness center rules and procedures, introduction to
wellness center, body ergonomics and proper lifting procedures.
♦ Successfully created, and implemented yearly health fairs for the 700+ corporate employees
♦ Created and taught health education workshops throughout U.S. for corporate employees, store employees and managers in
the field
♦ Created, designed and implemented wellness center safety policies and procedures, managed expenditures, evaluated
effectiveness of programs and facility
♦ Organized and implemented a volunteer committee to assist with creating and designing corporate health fairs and
educational workshops
Retention Manager - Sports Barn, Hixson, TN January 2005-May 2005
♦ Improved and redesigned facility processes
♦ Conducted educational workshops, classes and health fairs to meet the health needs of the area
♦ Redesigned and improved the member tracking process ensuring goals and objectives of organization were met
♦ Managed expenditures, prepared reports, kept records and release forms, evaluated effectiveness of programs and
workshops implemented
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